Hotel Overview

The Westin St. John Resort is a refreshing 47-acre tropical hideaway on the palm-lined shores of Great Cruz Bay. Leave the outside world behind as you embrace life on the smallest of the developed U.S. Virgin Islands. The average year-round temperature of 85 degrees ensures an enjoyable time no matter when you visit. Distinguished not only for its vibrant culture and history, the island hosts the pristine Virgin Islands National Park and a wealth of other recreational activities. The Westin St. John Resort has recently been nominated by Starwood's loyalty members as the Best Island Paradise and Best Family Experience.

Learn more about St. John.

Location

St John - Beach
Saint Thomas Island, VI, USA Cyril E King Arpt (STT) : 15 miles

Property Information

Year Built: 1986
Last Renovation: 2014
Accessible rooms: 1
Floors: 4
Total rooms: 96

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory All Westin hotels are non-smoking properties. This includes all guest rooms and public areas. Each resort will offer a designated outdoor area for guests who smoke.
Advisory A mandatory hotel-imposed fee of $40 per room, per night is included in the room rate. The information published here is to advise the client about fees included in their rate. For detailed description of what is included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is included in your room rate.

Resort Fee Inclusions:
- Self-parking
- On-property transportation
- Toll-free and local phone calls
- High-speed wireless Internet access
- Beach/pool chairs and umbrellas
- Pool floats and non-motorized water toys (snorkel gear excluded)

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3070 reviews
  • 3.0 star tripadvisor rating
    WANTED TO LOVE IT

    We're currently staying at the Westin for our first trip to St. John. We were excited to come and support post Hurricane Irma. The property is beautiful, but they still need time to work out many of the kinks. We were brought to our villa yesterday after checking in. When I realized we were on the second floor, I called the desk to see if there was a first floor unit available because my teen daughter has a broken foot and is on crutches. Was my fault for not asking the question at check in. But after waiting an hour and a half and several follow ups to the front desk, they finally confirmed they had a new unit for us and would send a shuttle to move us. After another hour plus, the shuttle finally arrived. After finally setting in, it was 7pm and we were starving so we went to Snorkel's which is currently the only dining option on the property. They were very understaffed. Several tables around us got up and left after not having someone come over and greet them. We stuck it out and finally got our food after another hour plus. I will say our dinner was good. That brings us to today, which was going very well until my daughter and husband left the beach to shower for dinner. There was no working water in our building. The desk sent someone over who did get the water running, but no hot water. The front desk said they were working on it but didn't know when it would be fixed. After waiting another hour plus, we took cold showers so we could make our dinner reservation. We came back from dinner, still no hot water. Called the desk again and we were told the new unit is coming tomorrow and in the meantime we can go to the spa to take showers. Really? The worst part is we've had to call them repeatedly to get answers. Sorry, but for $500/night, we were hoping for a better experience.

    Jun 02, 2019
  • 4.0 star tripadvisor rating
    Post Irma comeback

    The Westin has gone to great lengths to restore the property and grounds to its former beauty. All the staff we encountered were so pleasant, friendly and helpful. We felt they were genuinely happy to see us. Pools were clean and inviting. Our unit was nicely appointed with new furnishings and decor. We will be back next year.

    Jun 02, 2019
  • 4.0 star tripadvisor rating
    Westin St. John Resort

    A wonderful place to sit back,relax, and enjoy the sound of the surf. The staff is friendly and capable of assisting you in your every need. The pool is cool and clean, the restaurant Snorkels has a variety of taste bites to feel you up.

    Jun 01, 2019
  • 5.0 star tripadvisor rating
    Fantastic stay.

    They have the best accommodation ever. The hotel is quite big with good stuff and even big parking space to accommodate all their client . The rooms are so clean and nice but the best of the all are the rooms on the upper end they have good views.

    May 31, 2019
  • 4.0 star tripadvisor rating
    Westin St. John - post-hurricanes 2017

    We stayed at the Westin St. John 5/20/19-5/25/19. This was our third stay but first since they reopened the resort after the 2017 hurricanes. We didn't expect everything to be 100% back to what it was on our prior visits and it's evident the company has done a tremendous amount of work to recover from the hurricanes and are continuing to work toward returning to their prior level of service. The island is still recovering but in general, everyone was pretty positive and happy to see visitors returning to the island. There are still some "kinks" to work out but nothing that put a damper on our overall experience or stay. It's a beautiful resort/island and we will definitely be returning!

    May 27, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819