Hotel Overview
The Westin Golf Resort & Spa, Playa Conchal is an all-inclusive, eco-friendly hotel located in northeastern Costa Rica on the country's magnificent North-Pacific Riviera. Nestled between lush forests and the sparkling blue waters of the Pacific Ocean, the resort enjoys a privileged location among Costa Rican retreats. The secluded two-and-a-half-mile Conchal Beach alongside the resort owes its name to the pristine white sand made out of tiny, crushed seashells. Here, the crystal-clear water is always the perfect temperature for swimming, snorkeling, or surfing.
Featuring elegant guest villas and suites, an astonishing selection of international cuisine, and rejuvenating mind/body therapies, The Westin Golf Resort & Spa, Playa Conchal is the ultimate location for relaxation. The utterly indulgent Royal Beach Club is designed exclusively for adults, while the Family Club delivers fun for guests of all ages. The all-inclusive, all-suite Westin Resort experience will forever transform your expectations of what a vacation should be.
Recharge and refresh in luxurious rooms and suites featuring views of the lush garden or pool. You'll also enjoy a furnished balcony or terrace from which to enjoy the sea breeze. Relax in an armchair or sofa and watch your favorite shows on the 32-inch LCD TV, or connect to the internet with complimentary WiFi. Savor deep sleep in a Westin Heavenly Bed™, and wake up to a spa-like rainforest shower and separate tub.
Delight your palate and nourish your body with a wealth of culinary choices at The Westin Golf Resort & Spa, Playa Conchal. Indulge in the flavors of the world at the eight contemporary eateries. From Latin fare to Asian fusion, continental buffets to northern Italian specialties, a diverse range of world-class dining experiences are sure to stimulate your imagination and fulfill your cravings. If you are seeking something more casual, lounges and bars beckon with refreshing drinks and snacks. The resort is also pleased to offer 24-hour room service.
The Westin Golf Resort & Spa, Playa Conchal is an all-inclusive resort boasting all the features and amenities you could want for a stimulating, balancing, and restful vacation. For outdoor revival, refresh in the stunning freshwater pool, play tennis day or night, or tee off at the 18-hole Reserva Conchal Golf Course (fee). Work up a sweat at the WestinWORKOUT™ Gym, or indulge in a decadent treatment at the spa (fee). Non-motorized watersports are included during your stay. Need some alone time? The Westin Kids' Club keeps the little ones entertained while you reconnect with your partner. The Westin Golf Resort & Spa, Playa Conchal is the place to make lasting memories with those near and dear to you.
Location
GuanacasteProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7395 reviews
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Dec 05, 2024A perfect holiday!
Our family (10 total) stayed at Westin for 9 days over Thanksgiving and found the services excellent, staff friendly and the rooms/bungalow style had an excellent spacious layout. We paid for the upgraded location, and it was worth it as we could easily walk to the pool and buffet style restaurant Mitra. We really enjoyed Manglar the seafood restaurant and Faisanella with Mediterranean. We were fortunate to get large party bookings in all restaurants with help from the Concierge ahead of our trip, which was very much appreciated travelling with a large family with multiple reservations. The housekeeping in our room was also very good and the staff was very friendly. We used the free boogie boards and snorkeling equipment that were included with our all-inclusive resort stay. For our massages we really enjoyed Sarah and her family who were located at the green massage tables located on the beach. Listening to the ocean during my heavenly deep tissue massage was excellent. Based on social media and Tripadvisor reviews we saw before our trip we reached out to Erik G) to organize 3 excursions for our group (he wears a blue google shirt and greets guests right as you enter the beach). He coordinated the La Leona Waterfall hike and tubing for us, which was big day out! The rapids were huge, due to heavy rain before our trip, and we all got a thrill out of it. google him. We also did the Monkey tour and saw big crocodiles and lots of monkeys and a sunset catamaran tour. Erik had great partners, and we even had the same driver/guide for 2 of our outings (Diego) and he would not have been any better. We also used Erik to coordinate horseback riding on the beach and that was fun for our kids, and we got beautiful photos during our ride. We have stayed at quite a few all-inclusive resorts over the years and the Westin is by far my favorite. The food was delicious, the beach was quiet and gorgeous, the staff and Costa Ricans in general were extremely friendly and the excursion and activities were a blast. I highly recommend this resort and the locals who make it so memorable.
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Dec 04, 2024Total scam
Total scam. The liquor is all watered down and cheap liquor refilled into expensive bottles. The buffet food is completely inedible. Gives all all-inclusives a bad name. My husband, our 2 teens, and I stayed here 8 days/ 7 nights. My husband and I have stayed in Costa Rica several times and adore it, we’ve also stayed at dozens of resorts worldwide (many all inclusive). We know what to expect and what to overlook. For the price and clout the Westin carries this was embarrassingly unacceptable. Weak drinks is expected but straight up scamming when you’re paying $2k a day is insane. We like good liquor, the first night my husband ordered a nice tequila to sip. They insisted he needed to get it in a drink, which he continued to refuse. Eventually, after paying an additional $14 on top of our daily rate, they gave him a perfectly clear reposado tequila that was obviously a drop of what he ordered mixed with mostly vodka and probably half water. This happened everywhere. They’re not even trying to hide it. The main bar even had a bottle of brown liquid that had been poured into a display ‘high end’ bottle of Kettle One; obviously by someone who didn’t understand vodka is never brown. When I asked for our money back for the shot they didn’t even acknowledge it, just upgraded us and tried to sweep it under the rug. This is obviously a complaint they get a lot. The restaurants were decent, some really great. Make reservations though because the buffet if you can’t get into a restaurant is so bad. Literally the epitome of American tailored mystery food. They also claim to have 24/7 bars and room service but that’s misleading. Only 1 bar at a time is always open so you have to traipse around the whole resort to get a single drink during normal hours. The main bars close around 6-8pm. Food isn’t available before 6:30am; which initially seems reasonable but in a place that’s light from 5:30am-5:30pm your internal clock gets a little wonky. Plus 2 of our excursions left early in the morning, and we had to leave earlier than that to get to the airport. Just seems like misleading advertising. Especially when there are dozens of people out and about in the resort during those times, clearly looking for breakfast or coffee. Two stars because property is stunning, rooms nice, bed comfortable, people incredible. Erik on the beach (google shirt, can’t miss him) planned 3 amazing excursions for us. We had an incredible vacation in spite of Westin. The incredible country, ecosystem, and people of Costa Rica deserve so much more than what this god awful, greedy, corporate Westin had to offer. Stay somewhere else, literally anywhere else.
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Dec 03, 2024
Best vacation ever!
This place is a dream! We booked our week’s vacation at The Westin thru Costco. Everyday has been incredible! Our room is spacious, comfortable, quiet, clean with a great view of the lake and lots of wildlife. We start our day off with morning yoga at the beach with Eduardo. Eduardo is so personable and excellent in guiding us in yoga. We love doing yoga with an incredible view of the ocean. Rudy was another instructor who we really enjoyed. They were both so kind and gave us a great workout. For breakfast, every morning we eat at Mitra Market. We thought from the name that it would be a small coffee shop with bagels, etc…. Surprisingly, it’s a full service buffet with omelets, cheeses, meats, fresh fruit, local dishes, delicious coffee. I have a lot of dietary restrictions (gluten, garlic, onion, dairy intolerance). Mitra Market has plenty to offer so I could eat a hearty breakfast every morning. Mitra Market has a Mimosa station set up so you can make your own mimosas or Bloody Marys. They have amazing, fresh juices to mix with your champagne! Reservations at the resort: make sure you load the Westin app to your phone before arrival. Every Friday, you can schedule your reservations at the restaurants at the resort. The reservations get filled up quick so you’ve got to be on the ball. Otherwise, you’ll be eating at Mitra Market every night. Mitra Market is excellent but so are some of the restaurants. Faisanella was the 1st reservation we made. It’s the fanciest restaurant on the resort. The theme is Mediterranean. They did have some hummus, taboule dishes but we didn’t think it was strictly Mediterranean? We thought it more Americanized with steak & other dishes. We both enjoyed the meal but it wasn’t our favorite. Bamboo was one of our favorites! The menu is extensive. The atmosphere is exotic and romantic. The food is excellent! We wish we would have booked this restaurant numerous times. The wait staff was very attentive. We had a wonderful experience. Spirula was another excellent choice. I mentioned I had a garlic and wheat allergy - they went over and beyond to make sure there was no garlic in my courses. Miguel was the manager. He was so accommodating. Jose, our waiter, was also very attentive and attuned to my allergies. The food was phenomenal at this restaurant. For activities, we did the coffee tasting which was very cool. We also signed up for the bike tour with Eduardo. Thank you Westin for the absolute best vacation ever!!! We’ve been a lot of places but this resort is the best ever!
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Dec 03, 2024Not a 5-star experience
We returned after 7 years and were disappointed. We were celebrating our 35th wedding anniversary. This is not a 5 star resort. Spotty maid service, paper cups at the swim bar and the late night one! Seriously tacky. Washable plastic glasses would have been much better. Have to literally go under the locals' canopies to get to the beach. Souvenir, massages, horse rides. There was mo way to avoid them. 5 star resort?!!!! Food was good. Best part was the staff. Friendly and helpful. Only negative restaurant experience was at the Tapas place in the lobby. We ordered drinks After 20 minutes, flagged the waiter. Drinks arrived! Senior waiter came over to take our order. We ordered several dishes and asked if we could order more later. This was a personal affront to this individual. Our food arrived and we were completely ignored! Mentioned this to the hostess. Someone finally came by. The senior waiter completely ignored us. Great 35th celebration. Will not ever come back.
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Nov 30, 2024Great resort overall!
A really great resort. The staff are all kind, the property is beautiful, and the rooms were clean and well stocked! We did the all inclusive and we were a little saddened at the pay wall for items, still. The coffee shop was extra, golfing is extra, premium food items are extra, and some other things. We paid a lot to be here and did the all inclusive- we wanted the all inclusive! The beach is also a public beach and actually has a lot of trash around it. They provide buckets to clean up which is fun to do but sad at the conditions. The food was mediocre, truly. The Asian restaurant was definitely the best but it's very small and really hard to get into- we had to call the concierge like twice a day. The other restaurants were all fine and the buffet was fine but nothing amazing.
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