Hotel Overview

2019 Exceptional Values
Extra Value: Daily buffet breakfast for two (specific category restrictions apply). Free shuttle service to Lahaina.
Family: Kids 17 and under Stay Free.

Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. With its beachfront setting and a magnificent 87,000-square-foot aquatic playground featuring five pools, tropical gardens, waterfalls, and exotic wildlife, this Maui hotel appeals to honeymooners and families alike.

This oceanfront resort blends an endless array of activities and amenities with the gracious aloha spirit. From uplifting renewal at the Heavenly Spa to world-class dining in oceanfront restaurants, you'll be miles away from your life on the mainland. Feeling restless? Hit the links for a round of golf, or head to the beach for adventurous watersports.

From serene mountain-view rooms to luxurious oceanfront suites, each of The Westin Maui Resort & Spa's well-designed accommodations feature contemporary decor and supremely comfortable furnishings. Delight in the trademark Heavenly¨ Bed and Heavenly Baths¨, which feature extra-fluffy towels and brand-name amenities. To inspire you to be at your best, the entire resort - all rooms, suites, and public spaces - are smoke-free.

Drawing from Maui's abundant natural bounty and multi-cultural heritage, The Westin Maui Resort & Spa's restaurants offer a variety of distinctive menus featuring the freshest local ingredients. From traditional island favorites to gourmet delights, you'll enjoy a diverse range of flavors served in dramatic venues - including oceanfront settings perfect for catching a brilliant Maui sunset.

The 15,000-square-foot Heavenly Spa will take you on a heavenly Hawaiian experience with its breathtaking ocean view. You will be welcomed with a variety of personalized treatments and services. The spa has 16 treatment rooms, including two couples massage suites, each with a whirlpool and candlelit ambiance. There is also an outdoor massage cabana, full-service salon, yoga studio, and a relaxation lounge where guests are pampered with healthy cuisine while enjoying the ocean view.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Make a Green Choice program, which allows guests to defer daily housekeeping services, enabling the resort to conserve water and energy. This hotel also participates in both in-room and behind the scenes recycling, high-efficiency lighting & water conserving fixtures.As a member of Kanu Hawaii, an organization committed to protect and promote island living, and the Maui Electric Company Energy Efficiency Hall of Fame, this hotel also donates a portion of the proceeds from select spa treatments to The Nature Conservancy to support watershed protection on Maui.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Kaanapali.

Location

Kaanapali - Beach
Kahuhuli, HI, USA - Kahului Airport (OGG) : 30 miles
Kapalua, HI, USA - West Maui Airport (JMH) : 4 miles

Property Information

Year Built: 1973
Last Renovation: 2013
Accessible rooms: 22
Air conditioned guest rooms: 759
All rooms non-smoking: 759
Floors: 11
Total rooms: 759

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A mandatory hotel-imposed fee of US$31.25 per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory Self parking fee of $30 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Valet parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Westin Maui has advised updates to their ongoing Holomua Improvement Project. During the transformation period, 2 pools will be closed at a time. However, 3 pools will remain open for guests to enjoy as well as weekly activities and resort shuttle to select beaches in West Maui. Overall work progresses for the retail space, lobby pond gardens, and pools. There may be intermittent noise from 9am to 5pm daily. Renovation dates and times are subject to change at any time without prior notification.
Advisory Westin Maui will be undergoing renewal of restaurants, pool bar, spa, and Westin Workout as part of their ongoing Holomua Improvement Project. There may be intermittent noise from 9am to 5pm daily. Alternate dining, spa, and fitness offering will be made available to guests. Renovation dates and times are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:
· High speed internet access in guest room and public areas
· Local and toll free calls up to 60 minutes
· Two (2) bottles of water replenished daily as needed
· Shuttle service to Kapalua West Maui Airport, upon availability
· Shuttle and Trolley service to historic Lahaina Town, Outlet Malls, Cannery Mall, Fairway Shops,
  Whaler’s Village and select Ka’anapali hotels
· Sustainable Westin Maui Souvenir tote bag available at Concierge Desk
· Complimentary digital photo or print credit towards Professional Photo Session
· Hawaiian crafts and cultural activities including bird and fish feeding, hula dancing, botanical
  tours, ukulele lessons and cultural demonstrations

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 5997 reviews
  • 1.0 star tripadvisor rating
    DONT STAY IN THIS HOTEL

    -500 DOLLARS FOR THE NIGHT -POOL CLOSED -NOISE EVERYTHING YOU WANT FOR A VACATION AT HAWAII RIGHT??? imagine finding out about this through the WEBCAM on their website???? And when I called to ask for a discount/upgrade/relocation, the lady at the phone said I am UNLUCKY!!! She took 10 MINUTES to find in the app where this information about renovation was. And she was actually looking for this information. I had no idea and was supposed to see it?? ARE YOU SERIOUS??? I am said and very disappointed!!! If I could go back in time I would have chosen ANY OTHER hotel. I feel tricked, sad and mistreated My trip is from June2nd-June 9th. I am hoping they will do SOMETHING to make me feel better. I will post about it in the next days.

    May 30, 2019
  • 3.0 star tripadvisor rating
    Yes there is construction, but not enough to ruin your stay.

    So yes, HUGE construction underway. However we had great service at all aspects of the hotel...from check in, the restaurants and beach rentals. We rented chairs on the beach and couldn’t hear anything. My kids still really enjoyed the pool, though it was half closed. I do think charging a $30 resort fee during this is a bit silly since it’s not fully open. And they should reduce the points per night...more to a lower tier. I am a high loyalty member and was surprised they wanted to charge me $150 more a night for the update tower...especially during construction. The room we had was very outdated, but we weren’t in the room much. Would have given this 4 stars if we were in the beach tower (which had tons of availability). The location is absolutely perfect, so for us, it was worth the construction. My family had a great vacation. Oh and there is a luau on property, which was awesome! Just get off the elevator...no Uber or driving required.

    May 30, 2019
  • 1.0 star tripadvisor rating
    Egregious

    I only had dinner here but I felt obliged to say something. Our dinner wasn’t pleasant because 1/2 the pool area was under major construction. The flamingos and birds are gone from the lobby. I am a premier member at Marriott/dog and will seriously reconsider staying at their other properties. I am not sure why they wouldn’t close the resort down entirely. At the least, I would expect big warning messages on their website and at least a 50% discount on rooms. Literally 1/2 the pools and public areas are closed. How can they charge a resort fee when 1/2 the amenities aren’t even accessible? This is beyond shameful.

    May 29, 2019
  • 5.0 star tripadvisor rating
    Excellent

    We got a beach view room. There we enjoyed watching whales from our patio.. it was a very big and well maintained resort. No complaints about the room facility.. maids are so friendly. Worth the cost !!

    May 28, 2019
  • 1.0 star tripadvisor rating
    Bad experience at The Westin

    Our experience staying at the Westin was dreadful. We came here to celebrate our long overdue honey moon and it couldn’t have been a worse experience. Upon checkin we were given a room literally facing a bunch of construction workers and so we had to keep in our room with the blinds closed. As for the room, it was in a pretty bad condition. The toilet got clogged multiple times throughout our stay, the iron board was broken, and a couple of towels had stains. And to top all, the mattress was so worn out and uneven, that I woke up on my last day with an acute back pain and had to cancel our planned activities. The customer service was pretty bad as well. When we called to ask if there is any ice packs to help with the back pain (thanks to your mattress) they never got back to us. Then after calling them a couple of times, no one was picking up. Finally I spoke with the manager and she only took off a relatively small Amount that didn’t even cover 1 activity that we missed due to the broken mattress. We definitely won’t stay here again

    May 27, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819