Extra Value: Free night and daily buffet breakfast for two (restricted to specific categories).
Family: Kids 17 and under Stay Free.
The vision and dream of respected hotelier Laurance S. Rockefeller. More than 37 years ago, he chose a patch of black lava in an inaccessible area, with two beautiful beaches, to create a work of art that changed the Big Island of Hawaii. Rockefeller envisioned a resort of world-class standards - complete with the hotels, golf courses and homes.
The first step was Mauna Kea Beach Hotel in 1965. In 1994, the second half of the dream was fulfilled with the opening of Hapuna Beach Prince Hotel. Steeped in Aloha, the classic elegance perpetuates the true Hawaiian traditions of the islands. And in June 2018, the hotel officially became The Westin Hapuna Beach Resort. The contemporary feel of Westin Hapuna Beach Hotel is manifested in its bold nature. Working together, these two distinct hotels comprise Mauna Kea Resort and create an outstanding experience.
All guestrooms are ocean-facing revealing the long inviting expanse of Hapuna Beach, each with spacious private balcony and double doors allowing for the trade winds to breeze through. Luxurious interiors are highlighted by a selection of natural materials, including rich woods and fine fabrics. The palette of chosen colors reinforces the sand, sea, and sunset environment afforded by the hotel's pre-eminent location.
The Westin Hapuna Beach Resort is situated on 32 oceanfront acres, nestled in natural bluffs overlooking the silky white sands of Hapuna Beach. Hapuna Golf Course features 18-holes of Scottish links-style championship golf designed by Arnold Palmer and Ed Seay. Taking advantage of the dramatic natural contours of the land from the shoreline to 700 feet above sea level, it offers spectacular views of the Kohala Coast and Pacific Ocean while majestic Mauna Kea, Mauna Loa and the Kohala Mountains form the backdrop.
In ancient times on the resort site, freshwater springs bubbled to the surface during heavy rainfall. These artesian fountains provided respite and renewal for travelers along the Kohala Coast. Thus the area was named "Hapuna" or "Spring of Life" in the Hawaiian language. This depiction of water became the symbol for the The Westin Hapuna Beach Resort.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fee will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change without prior notice.
Mandatory hotel imposed resort fee inclusions:
• Daily Unlimited Internet connections per room and designated Wi-Fi spots
• Two Bottles of Water per room, per day
• One hour of Snorkel equipment for 2 (TWO) per room, per day
• One bucket of Range Balls per room, per day
• One time 10% discount on your choice of spa service at Hapuna Spa (up to 2 persons)
• 20% off golf merchandise at pro shop (Hapuna Golf Course) per person, per day
• 1 Eco Shopping Bag per room per stay
The above list may not be comprehensive and is subject to change. The hotel can provide current fee and inclusions when you check-in.
Non-Refundable categories: Non-Refundable categories are completely non-refundable and non-modifiable at time of booking. Cancellations, no-shows and early departures will be billed for the full length of stay. Name and/or date changes are not allowed and will be considered cancellations after the reservation has been booked.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 4082 reviews
My husband and I stayed for 5 nights in April 2019. Our room was directly in front of the construction. We heard construction noises but we didn't feel it was too loud or annoying. The grass lanai and seating area was fantastic - great place to listen to waves in the morning and watch the stars at night. The beach is gorgeous. We had the breakfast buffet a couple of times and we appreciated the Japanese breakfast options there. The hotel was quiet at night, which we both appreciated.
Gorgeous resort, wonderful vacation.
This is our last night here. I felt compelled to write a lengthy review as we’ve been looking forward to this trip since January. I was also periodically checking reviews and reading about what others were saying about construction noises. At one point, I thought about switching to Mauna Kea, but I’m soooo glad I did not. I loved staying here. Let’s start with the booking and checking in. We booked 6 nights with Expedia. I’m a Marriott Silver Elite, and normally I booked straight through Marriott but Expedia bundled a car rental that saved us $300. Anyway, I realized that since I didn’t book directly with Marriott, none of my room preferences would be known to the staff. So I called and requested, high floor, feather free room and rollaway bed for our 7 year old daughter. I also asked for a South Tower room away from the construction as other people have suggested. Upon check in, I find out that everything I requested was accommodated except there weren’t any south tower room available. I was bummed because I didn’t want the construction to ruin our vacation. BUT...I am so glad we were in the North Tower because our view was absolutely stunning. Onto the room and amenities... We booked a Premier Ocean View room and was not disappointed. It was exactly how I had envisioned it. I loved the roomy balcony with a huge day bed. My husband and I sat there very morning, had our coffee and watched the sunrise. I could not have asked for a better way to start our morning. The rollaway bed my daughter got was also amazingly comfortable. I was expecting a cheapy, super hard rollaway bed, but this bed was as comfy as the king size bed the adults slept on. She said it was one of the most comfortable hotel beds ever. We enjoyed the roomy bathroom, heated toilet seats, coffee in the room, and able to use our Netflix account to keep the 7 year old entertained. Let’s talk about staff and service... Everyone was super friendly. At check-in, we got our cool towels and welcome drink. Too bad it was almost 10pm since we were flying in from the East coast, we didn’t really needed the towel and cold drink, it was cool and breezy. My favorite people and want to give them a shout out were: Felipe at Ikena Landing for breakfast (even my daughter liked him) Michael at the Piko bar, and Donna at Meridia. I did not feel anyone was rude or unfriendly. Pool and food... We loved the kids pool, even though it was salt water. Our daughter at first was very upset since she loves to swim but not in salt water pools. However, she got used to it and wanted to be in the pool every minute of the day. We never felt crowded or couldn’t find a chair. I do think the number of umbrellas were lacking, so I ended up having to get to the pool at 8am to grab chairs with umbrellas. Beach was nice too, you can rent snorkeling equipment for free for one hour, so my husband was able to snorkel today for 30minutes. We ate at every restaurant on site and also at Copper over at Mauna Kea. It’s nice to have the option to take the evening shuttle there for a change of scenery. We consider ourselves to be foodies, and the food here is a solid 7/10. Few things could be better but oh well, everyone had different taste buds, no way to please every single person. Now let’s talk about the construction because it’s probably on a lot of people’s minds... I did not think it was a problem what-so-ever. Yes you hear it at the pool, but the music, waves crashing from the beach, and pool noises drowns out the construction noise, and it’s more like white noise in the background. Occasionally I’ll become aware of it, but most of the time, I didn’t even notice it. Plus once we closed the doors to the room, we couldn’t even hear anything. So don’t be afraid to book this hotel! Unless you’re super sensitive to any kind of noise. I am so so glad we stayed here, the resort is beautiful. We loved the Big Island so much that my husband was half jokingly saying that we should buy a vacation home here! Hope this review helped some of you who are on the fence! You won’t regret it.
Pretty good resort
We stayed at the Hapuna Beach Resort for 5 days and enjoyed our stay there. The hotel did not have very many guests staying while we were there which was good for us! I would imagine that people's experience may be different when the hotel is crowded. The good: - The hotel lobby, grounds, pools are beautiful. - While the rooms were not quite at 5 star level, they were pretty good. We got unobstructed ocean view rooms on the top floor which was fantastic. (left hand side building of the lobby near the conference room). - One of the few hotels on the big island with a beach, could swim both in the ocean and the pool. - The breakfast was good with a very good selection. Made to order omelettes. Friendly staff. Getting a table for a large group was never a problem regardless of the time we went. - Good drinks by the pool. The average: - The food at the other restaurants, pool side was just okay. Other than breakfast, we ended up eating at other places. It took away some of the relaxation by having to drive out of the property. The breakfast price was high but it was okay as we could have a heavy breakfast and skip lunch. - Concierge service was a hit or miss. Sometimes they were helpful while other times it almost felt like they didn't want to be bothered. It's a laid back island feel so we weren't too bothered about, we could get more information by Googling it instead. We enjoyed our stay there and would go back. It probably helped that it was not crowded when we went there.
We stayed at this property for 5 days in the end of May 2019 and overall found the service to be inconsistent and hotel to be greedy in many ways. Here are a few things that bothered us - 1. Bad Concierge: We went for recommendations on activities to do on Big Island and they tried to sell their private tour to a waterfall. Apart from that, they told us about other waterfalls on the island but conveniently excluded the details required to navigate and get to those waterfalls as few of them are private property. 2. Pool: There are 2 pools, adult and a huge kids. On 5/26, kids pool was closed due to an accident and they allowed everyone in adult pool but there was no governance. A few boorish and gross individuals were eating chips and littering all over the adult pool. Moreover, kids were creating a nuisance that killed the whole purpose of having an adult pool. We tried communicating it to the reception and they were super rude about it and told us that it is what it is. Also, pool is open till 10:30pm in the night but towel and drink service closes at 6. 3. Greedy Service: They charge $37pp for continental breakfast and you're not allowed to take it to-go. We were able to take it to-go on first day as we had an early start but they refused from 3rd. day. So, we had to dine in forcibly. Also, they only provide 1 bottle of free water. Seems like they want to cash in at every opportunity 4. One positive - the ground staff is nice and friendly.
Hotel is open to the outside in the lobby and restaurant area but the ocean breezes keep the area cool. Rooms are all air conditioned. Gift shop is lacking mostly pricey clothing too bad if you need gum or a can of coke, Breakfast is extremely expensive 38.00 for the buffet ordering off the menu is no much better.Great beach and extremely nice and helpful staff