Hotel Overview

2019 Resort Added Values!
Extra Value: Free night and daily buffet breakfast for two (restricted to specific categories).
Family: Kids 17 and under Stay Free.

The vision and dream of respected hotelier Laurance S. Rockefeller. More than 37 years ago, he chose a patch of black lava in an inaccessible area, with two beautiful beaches, to create a work of art that changed the Big Island of Hawaii. Rockefeller envisioned a resort of world-class standards - complete with the hotels, golf courses and homes.

The first step was Mauna Kea Beach Hotel in 1965. In 1994, the second half of the dream was fulfilled with the opening of Hapuna Beach Prince Hotel. Steeped in Aloha, the classic elegance perpetuates the true Hawaiian traditions of the islands. And in June 2018, the hotel officially became The Westin Hapuna Beach Resort. The contemporary feel of Westin Hapuna Beach Hotel is manifested in its bold nature. Working together, these two distinct hotels comprise Mauna Kea Resort and create an outstanding experience.

All guestrooms are ocean-facing revealing the long inviting expanse of Hapuna Beach, each with spacious private balcony and double doors allowing for the trade winds to breeze through. Luxurious interiors are highlighted by a selection of natural materials, including rich woods and fine fabrics. The palette of chosen colors reinforces the sand, sea, and sunset environment afforded by the hotel's pre-eminent location.

The Westin Hapuna Beach Resort is situated on 32 oceanfront acres, nestled in natural bluffs overlooking the silky white sands of Hapuna Beach. Hapuna Golf Course features 18-holes of Scottish links-style championship golf designed by Arnold Palmer and Ed Seay. Taking advantage of the dramatic natural contours of the land from the shoreline to 700 feet above sea level, it offers spectacular views of the Kohala Coast and Pacific Ocean while majestic Mauna Kea, Mauna Loa and the Kohala Mountains form the backdrop.

In ancient times on the resort site, freshwater springs bubbled to the surface during heavy rainfall. These artesian fountains provided respite and renewal for travelers along the Kohala Coast. Thus the area was named "Hapuna" or "Spring of Life" in the Hawaiian language. This depiction of water became the symbol for the The Westin Hapuna Beach Resort.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1994
Accessible rooms: 10
Floors: 9
Total rooms: 249

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A mandatory hotel-imposed fee of $31.25 (tax included) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory Important Notice for Prince Preferred, Guest Loyalty Program, members: This reservation does not accrue points, stay credit, frequent flyer mileage or any other type of credit/points offered through the Prince Preferred program.
Advisory A minimum self-parking fee of $25.00 per room, per day, per vehicle and minimum valet parking fee of $30.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Advisory Resort Charge: A mandatory hotel-imposed fee of $30.00 plus taxes per night will be charged and collected by the hotel either at check-in or check-out.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – Mandatory hotel-imposed fee will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change without prior notice.

Mandatory hotel imposed resort fee inclusions:
• Daily Unlimited Internet connections per room and designated Wi-Fi spots
• Two Bottles of Water per room, per day
• One hour of Snorkel equipment for 2 (TWO) per room, per day
• One bucket of Range Balls per room, per day
• One time 10% discount on your choice of spa service at Hapuna Spa (up to 2 persons)
• 20% off golf merchandise at pro shop (Hapuna Golf Course) per person, per day
• 1 Eco Shopping Bag per room per stay
The above list may not be comprehensive and is subject to change. The hotel can provide current fee and inclusions when you check-in.

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Non-Refundable categories: Non-Refundable categories are completely non-refundable and non-modifiable at time of booking. Cancellations, no-shows and early departures will be billed for the full length of stay. Name and/or date changes are not allowed and will be considered cancellations after the reservation has been booked.
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Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4212 reviews
  • 5.0 star tripadvisor rating
    Great experience!

    When we arrived, we were welcomed with lais, necklaces and delicious fresh juice.We stayed in the renovated section of the hotel away from main area, but still an easy walk to pool and beach. We had 2 rooms for our family and they were beautiful, clean, very large, with a small refrigerator and daily water bottles. Very nice patio too. Restaurant staff was always very friendly especially Ginger - one of the hostesses. Buffet was wonderful - plenty of variety and fresh fruit & they had gluten free bread too. Gym had all new machines & equipment. Very clean. The locker rooms were also renovated and are very modern and clean. They also have a spa. The hotel grounds were kept immaculate. The main hotel restaurant - Meridia was one of our favorite dinners of our vacation. Staff was always ready to help if you needed anything. Highly recommend!

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Major improvements

    I have reviewed this property before. I am pleased to report that my plaintive wails have been heard. The bones here and the staff have always been excellent, not to mention the world-class beach. But pre-Westin ownership, there was more promise here than actual experience. Westin has pumped much-needed rejuvenation into this beautiful property. It remains the junior location on the Mauna Kea resort, but it now holds its head high. Rooms. The rooms have been updated to 4 star status for the most part. I recommend ditching the carpet and installing a bathroom nightlight (instead of full blown, either on-or-off surface of the sun brightness). But compared to before, things have improved dramatically. The 55” (65”??) TVs are essential. Rooms on the 8th floor have front and back screen doors if you want the nighttime ocean breeze, or you can lock down into full AC if you prefer. Lobby. The lobby has a spectacular view, impossible to improve upon. One floor down, the Westin now features a terrace coffee bar by day and actual bar by night. In addition, there is a convenient quick food station nearby. Formerly, both these spaces were open and wasted. Some evenings, there is good musical entertainment at the bar. A terrific spot for adults to relax sans kids and other distractions. Swimming pools. The original pool lives on as a family pool, and is adjacent a patio bar. Westin added an adult only pool on the next higher terrace, which is very nice and tranquil. Waitresses will shuttle necessary beverages up from the lower bar area. Very well done here on both pools. Meridia restaurant. This is a major upgrade from the previous effort. Haute cuisine in a smart casual setting. The opaka paka fish special tonight was terrific. Service excelled. Beach. As mentioned, the beach access is WORLD CLASS. While not technically private, it is the north end of Hapuna Beach, an unparalleled and very popular white sand beach. Staff. Much of the team here is long term. The quality of training and attention to detail is genuinely impressive, from lobby to valet to restaurants. (But avoid the time share vacation club nonsense. It’s a soft sell, so not obnoxious like the insufferable Hilton Waikoloa). Caution. Westin sold the front line room block into private condo ownership in order to finance the upgrades. No harm, no foul at all, just know that daytime construction in that area looks like it will continue for quite some time. Not unlike many Hawaii properties, just an alert. Other. Guests have full access to the Mauna Kea property (beach, restaurants, golf) via convenient shuttle. It’s like having access to two resorts for the price of one. Bottom line. We love this place and will return. If you are a 5 star only type, best stay at the Mauna Kea proper. If 4 stars will do it, the Westin Hapuna Beach Resort is your place.

    Jan 15, 2020
  • 4.0 star tripadvisor rating
    Wonderful*

    We really found the Westin to be top notch. 4 stars instead of 5 due to the ongoing construction. Service was excellent and friendly. Grounds are beautiful. Amenities are excellent. Breakfast buffet for Marriott Bonvoy status was phenomenal. Beds are extremely comfy. Would 10 out of 10 stay again

    Jan 11, 2020
  • 3.0 star tripadvisor rating
    It’s the construction

    I hate writing anything negative and rarely do. I am writing this review only to warn people about the construction. We love the place. Although it is “isolated”, it’s perfect for us. Even though they are almost fully booked, it does not feel crowded. We have not had a single issue with the staff and have been very pleased with the service. I would not hesitate to come back. The pools are not crowded and the beach is great. We have been to Hawaii many many many times over the past 3+ decades. If you are paying money that means something to you, if you have not been to Hawaii before, and you are betting your whole vacation experience on this hotel, and you are hoping to get ocean sounds and the way the wind smells, beware. If you are going to be out of your room every day, or don’t mind sitting in some of the many public nooks facing the ocean that are very well designed for a sense of privacy, (or are in the south tower away from the construction, we assume) then the construction may not bother you. The nighttime ocean sounds are great and we hear nothing from surrounding rooms. But if you’re thinking about sitting out on your lanai during the day in the north tower which overlooks the construction, then the noise and the fumes of the construction could prove intolerable. At least they are for us. And there are no other available rooms for us. We are staying here on points. We made the reservation a year ago. We were pleased when told at checkin that we were additionally upgraded. Great, but no one added that the room was in the North Tower right above the construction. That’s no way to treat a Bonvoy member.

    Jan 10, 2020
  • 4.0 star tripadvisor rating
    Rooms updated, resort looking worn

    Stayed here for 8 nights in Nov 2019. Pros: great beach in/adjacent to Hapuna Beach state park, good snorkeling right off beach, rooms were nicely furnished including small refrigerator, great sunsets from rooms, nice walking/hiking path (need more than flip-flops) along beach to sister resort, gorgeous new fitness and wellness center (major plus after checkout (could take a shower before 11PM flight), good location away from Kona (45 minutes) Cons: limited restaurant selection on site, need car to get to a store with wider selection of food and beverages, expensive (like all of Hawaii), lots of construction noise including annoying backup beeping, resort feels a little dated and worn (e.g. exterior wood needs sanding and a new coat of varnish, elevators out of service, no easy path to beach from rooms), adult pool doesn’t have enough chairs, charge for parking, resort fee You won’t lack anything if you stay here but it was not worthy of 5 stars in my opinion.

    Jan 04, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319