- Daily breakfast for up to 2 per room
- Late check-out - subject to availability
Important information: 2 bedroom suites are considered 1 unit and eligible for up to 2 daily breakfasts, daily breakfast may be redeemed at Murray's Delicatessen, Poseidon's Table and Mosaic. Guest preferring lighter fare may enjoy continental breakfast at Platos (at Royal), sun & Ice or Starbucks (at Coral), offer subject to change without advance notice, additional information available at check-in.
- This offer has no cash value. No credit will be issued for any unused amount.
- Resort credit may be used for Dolphin & Marine Adventures, Atlantis Kids Adventures, CRUSH, Atlantis LIVE performances, or Atlantis food and beverage outlets.
- Resort credit may not be used for laundry service or at any of the following outlets: Mandara Spa, Ocean Club Golf Course, the Casino, Marina Starbucks, The Dilly Club, the Atlantis Signature shops or any other retail shops. It may not be used on gratuities for food and beverage consumption, in-room movies or phone calls, transportation/transfers, or taxes.
Unlimited access to a one-of-a kind 141-acre waterscape including Aquaventure, one of the largest water parks in the world. A savings up to $139 per person, per day.
Important information: Additional information available at check-in, black-out dates may apply.
Resort Details
- Various Restaurants
Known as the culinary capital of the Caribbean, Atlantis offers over 20 unique dining options, from casual beachside bites to local delights and upscale dinner venues. With the opening of Chef Michael White’s coastal Italian restaurant Paranza at The Cove, Atlantis has become the only resort in the region with three Michelin star-rated chefs: Michael White (Paranza), Nobu Matsuhisa (Nobu) and José Andrés (FISH by José Andrés).
Dining options located at The Royal include Poseidon's Table, Plato's, Nobu, Silan by Alon Shaya, and Shake Shack.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Exercise gym†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Internet Access†
- Within a wondrous destination, unique settings and legendary locations allow you to create and celebrate your dream wedding.
Wedding specialists are available to assist with all the arrangements for your special day. Exclusive packages are available from small and intimate to larger deluxe weddings.
† Fees may apply
- Children's poolThere are 3 children's pools on site.
- Children's program, onsite †
kids only – no parents allowed!
ATLANTIS KIDS ADVENTURES-
POOL & BEACH BONANZA
BATTLE OF THE GAMES
CRAFTING CRAZE
PIRATE SCAVENGER HUNT
POOLSIDE MERMAID ADVENTURES
KIDS NIGHT OUT
- Direct access to a beach
- Fitness center on-site †
- Gambling †Linking the Coral and Royal Towers and spanning a seven-acre lagoon, and 60,000 square feet- the Atlantis Casino is an innovation in casino design. Brilliant glass sculptures by artist Dale Chihuly infuse the casino with a vibrant, colorful energy. At the Atlantis you will find a world class gaming experience with 78 table games including Blackjack, Baccarat, Craps, Roulette, Let It Ride and Caribbean Stud Poker. The Caribbean's largest casino offers 880 of the newest slot machines.
Let the excitement of the games begin at Pegasus Race & Sports Book! The newest addition to the Atlantis Casino, Pegasus offers wagering on all major sporting events including live simulcasts from U.S. racetracks. Five betting windows, nine individual player terminals and an inviting players lounge complete this winning experience. - Golf location (onsite/nearby) †18 Holes
- Motorized Water Sports †Atlantis strongly discourages guest from participating in motorized watersports from beach vendors on the public beach.
We recommend approved, licensed operators- such as Blue Adventures or Stewarts Cove. - Non-Motorized Water Sports †At the 7-acre Paradise Lagoon, visit the Neptune's Water Toys hut to arrange for non-motorized water sports and excursions. Choose from water bikes, peddle boats, kayaks, water hammocks and snorkeling equipment rentals.
- PoolThere are 11 pools on site. At Atlantis, there are pools that satisfy every taste, from the formal splendor of the Royal Baths Pool to the relaxed atmosphere and fun of the River Pool.
Aquaventure - 63 acres of water thrills including a 1 mile river loop featuring tranquil curves, rolling waves and raging river rapids. The mystical power tower is home to 3 new water-coaster rides and the most intense body slide to date....The Abyss.
Mayan Temple: Five thrilling waterslides include the Leap of Faith, a 60-foot near-vertical drop before you pass through a clear acrylic tunnel submerged in a shark-filled lagoon.
Each pool deck offers lounge chairs for sunbathing and complimentary beach towels for guests of the resort.
Guests must be at least 48 inches tall to ride the water slides. Splashers mini-waterpark features water thrills for the little ones, under 48 inches. - Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 4 tennis courts onsite. There are 4 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
- Scuba diving †
- On-site EntertainmentJoker's Wild Comedy Club - Some of TV's funniest headliners keep'em in stitches at Joker's Wild. Located between the Beach and Coral Towers. Additional cover charge may apply for select shows.
See recent Hollywood hit movies in the Atlantis Theatre, located in the Convention Center Rotunda. Don't forget to stop at the theatre concession stand for your favorite movie time snacks.
- The Dig
- Other Local AttractionsThe Dig-
Located in the Royal Towers, and viewable from the lower level of the Great Hall of Waters, the Ruins Lagoon, filled with ancient Atlantis artifacts, is home to over 20,000 deep reef and pelagic fish. These open-water fish include a variety of tuna, jacks, snappers and spiny lobster. The 2.7 million-gallon exhibits allow for the magnificent display of certain species of fish that are normally impossible or very difficult to view without getting wet.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10801 reviews
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Jan 15, 2025good but gambling req needs work. also reservations all mixed up
When I booked by reservation I was told that there was no gambling requirement. But when I got there I was told that there was. The rep advised me that this information was on my confirmation email. But the confirmation email had other errors on it: it said that I was in the coral when in fact i was placed in the Royal (I wanted the Coral and was told twice that I got that). In any case it was in small print on the bottom. It should have been in big bold letters with many reminders. I still would have come but I would have brought more cash. I ended up having to use the ATM and pay a fee. No one at the casino or in guest services was any help. They told me that I should call QA but QA was on vacation. why didn't they know that? No one else was on vacation, why should QA be? Also the front desk was unsure about the gambling requirement. Why?
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Jan 15, 2025Never will be back!!!
Terrible stay and will not be back. I love luxury and this was not it. Very disappointing couldn't even watch a tv program in my room without it switching on and off. I have learned a valuable lesson I tried it and now don't have to worry about going back. Too high prices and not worth it!!
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Jan 14, 2025
Disappointing Experience Due to Rude and Biased Staff
While the property itself has potential, our stay was overshadowed by disappointing interactions with the staff, particularly the security team and some service employees. My family and I repeatedly felt profiled by security, who would stop us for room key checks while allowing other guests, particularly those who appeared Anglo, to pass through without question—even if they weren’t wearing bracelets. This constant scrutiny made us feel unwelcome and unfairly targeted. Additionally, some of the service staff were outright rude. At McKenzie’s Conch, we were mocked for speaking Spanish, with the staff making nonsensical sounds to imitate our language. At Starbucks, the staff were condescending and dismissive while taking our order, which only added to the frustration. A more welcoming and respectful approach would have made a world of difference. Unfortunately, the lack of inclusivity and courtesy made it hard to fully enjoy what should have been a relaxing vacation. I hope the management addresses these concerns so future guests can feel valued and treated equally, regardless of their background.
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Jan 14, 2025
The experience was okay.
The resort is average. They are earning a lot of money, but could stand to renovate. The royal hotel needs new mattresses. It takes 15 minutes for the hot water to turn on. The pools are cold and need to be heated for the winter. I ordered and amenity basket “junk basket” and the food was expired. Guest services remedied the issue.
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Jan 13, 2025
Gorgeous Views but Lacking in Service
My mom and I spent 4 nights at The Royal Atlantis in a double room with ocean views. The views were spectacular, we could look directly into the sea turtle and shark pools under our window (8th floor). The room was newly renovated, nothing special, but had mostly what we needed. The resort itself is beautiful with plenty to do. There are many pools, water slides, and large fish tanks with sea life. The beaches are also spectacular! I’d recommend watching the sunset from The Cove beach at least one of the evenings. A nice touch is that the resort has water bottle refill stations throughout and they give you a reusable water bottle when you check in. That being said, the service at Atlantis was lacking especially for the price they charge. The staff is quite rude and don’t take pride in their work. I’ve traveled to post-Soviet countries and received better/friendlier service there. Whenever we approached an employee we were greeted with annoyance. The employees joked around and smiled to each other but as soon as we came up their faces fell and most of them tried to look busy or avoid eye contact and whenever we said hello it wasn’t returned. The hotel also seems inadequately staffed (overstaffed and understaffed at the same time). For example, we wanted to find out how early in advance we should arrive for Snorkeling at the Ruins. When we came up to the Adventure desk (right next to guest services), it was worked by one person, and the service desk had 4 employees with no guests to help. We waited in line for 35 minutes to ask a simple question and the service desk employees didn’t think to come over to help spread the workload and reduce wait time for guests. When we went to the Dolphin Cay there were at least 6-7 employees all talking among themselves and not one checked in to see if we needed help so we had to interrupt a conversation to ask a question about another adventure we had scheduled - playtime with dolphins. We did two activities through the resort: Snorkeling at the Ruins and Playtime with Dolphins, each $200 per person for roughly 1 hour. I’d say the Snorkeling at the Ruins is worth it because you’ll swim with some of the most gorgeous fishes located in the main large aquarium. The guides for both adventures were fantastic and enthusiastic about their work, it was easy to see that they loved what they do and they were well informed and were happy to answer questions. The only downside with playtime with dolphins was that majority of the activity was around taking pictures by the Alantis photographer, which would be great if the pictures were free. So you basically pay $200 to touch dolphins but mostly watch other people in the group take pictures with them. Food is also overpriced and underwhelming with an added VAT and 15% gratuity charge.
- AdvisoryThe standard cancellation policy applies to all room categories unless booking a non-refundable room category. Non-refundable room categories will be 100% fully non-refundable at the time of booking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card -
* $250 per room, per day (Subject to Change)Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.