Hotel Overview

2019 Resort Added Value
Golf: Unlimited golf per person (cart is mandatory and extra; restrictions apply).

The Reserve at Paradisus Punta Cana is a new all-inclusive boutique resort-within-a-resort designed to accommodate the whole family. Located on the world-famous Punta Cana Beach, this hotel provides access to endless fine white sand and crystal clear waters. The coral reef protects the waters, making the sea calm and perfect for children to swim. In addition, the resort offers a spectacular swimming pool as well as a children's pool with slides.

A fully equipped Kids Zone is available for children ages 1 to 12, so parents can take time to relax in the YHI Spa or enjoy a daily program of activities, including workshops, musicals, evening shows, and live music. Golfers will enjoy access the Cocotal Golf & Country Club. In the evening, the hotel offers lively nightlife, activities, shows, and live music. Those staying in the Family Concierge rooms will have a specially assigned Family Concierge who will help coordinate all services and activities for the entire family.

At The Reserve at Paradisus Punta Cana, specialty restaurants await to satisfy your every craving. For a stylish setting with relaxing, cutting-edge architecture, enjoy an international buffet at Gabi Club. Some evenings, Gabi Club offers a la carte dining. For lunch, Hydro Grill offers a variety of snacks and light lunches by the pool. Experience contemporary Mediterranean cuisine at Vento, an a la carte restaurant which highlights the gastronomic art found in olive oil, bread, and wine.

Find endless entertainment and activities to satisfy the whole family at The Reserve at Paradisus Punta Cana!

Property Information

Floors: 3
Total rooms: 132


Hotel Details

Onsite Dining

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 6576 reviews
  • 5.0 star tripadvisor rating
    Amazing Resort

    Incredible resort with amazing service. We selected the Family Concierge service and got more than we expected. We were assigned a dedicated concierge for the week (Millie) and given a cell phone with her number on speed dial. She setup all of our dining reservations for the week, reserved seats for us at the beach, brought special treats for the kids each day, and made sure our stay was perfect. While there were a decent amount of vendors on the beach offering things for sale, hair braiding, excursions, etc, none of them were pushy. They were very friendly and respectful (and had some great stuff to offer). Decent shows and entertainment. Great food. Exceeded all of our expectations!

    Jul 14, 2019
  • 1.0 star tripadvisor rating
    July 2019 .. hopefully updates to follow

    We have made this resort a regular part of our annual vacation planning over the last years and always enjoyed the property, people, food and particularly the extra amenities and services offered by the family concierge service. Unfortunately this year has been off to a bad start. 9 days before arrival we were informed our resort would be closed and they’ve shipped us off to another property. They have not provided any details on the property, the rooms offered, or services offered in this new resort. Most upsetting, the dedicated phone number and email established to address this ‘inconvenience’ all go unanswered and unreturned With 5 days before departure now we are debating weather to roll the dice and see what we get when we arrive or cancel the vacation altogether. Very disappointed in the lack of professionalism (taking reservations for a property that is closed) and disrespect from this organization.

    Jul 12, 2019
  • 5.0 star tripadvisor rating
    Home away from home...excellent staff

    The Dominican Republic is Safe! I felt safe my entire two weeks and was treated like royalty. Many outstanding staff include Frankeli Morrobel server in the buffet. HE made sure my food allergy was well communicated, always smiling, made us feel like family.Whatever we needed he would make it happen. Juan Mercedes server in the Winery, made our wedding dinner memorable, allowed us to pick music, often surprised us with food, took pictures, played music, Brayelin De La Cruz, Jesus Aveline bartender, Julian circle customer service, Anabel Gonzalez wedding planner, Bienvenido de jesus urena- amazing photographer.. Willy the bartender.. these are a few that made memories that will stay in our heart. The MJ show was awesome, silent disco was nice,,,beach party good, painting by the pool was fun! Hydro grill we frequented for lunch by the Reserve pool. Two things we recommend is playing music by the reserve pool so we do not feel like we're in a waiting room doctors office. Bug spray would not keep mosquito's away at Mole at the Grill after 7pm. Do not eat outside.

    Jul 02, 2019
  • 5.0 star tripadvisor rating
    Celebrated my 50th

    Amazing time at the Paradisus! Everyone was so awesome and attentive. The rooms were amazing. The only challenging thing was that there are so many knobs for the shower, me and my guests had a difficult time figuring out what knob does what and could never turn it off completely. Other than that we had a wonderful experience!

    Jul 02, 2019
  • 4.0 star tripadvisor rating
    Concierge person

    We would like to thank Sofia, who was very attentive with us at ALL times. She was very sweet with our kids, always bringing them cookies, balloons and other surprises. Sofia was always smiling, asking if we needed anything. Sofia is an asset for this Resort. I would always request her to take care of our needs when on vacation. Also, the Kids Zone a d their personnel was amazing! Very well recommended.

    Jul 01, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519