Hotel Overview

Located in Playa del Carmen just three blocks from famous 5th Avenue and only 45 minutes from Cancun Airport, the renovated Reef Coco Beach is the perfect place to relax on the white sandy beaches and swim in the turquoise waters of this world-renowned tropical paradise. Experience personalized service, world-class water sports, spa services, and fine dining. Take an introductory scuba-diving lesson in the freeform swimming pool, or go snorkeling, boogie boarding, or kayaking to explore white sand beaches dotted with fossilized coral formations.

Experience a wide variety of culinary options, starting with a complimentary breakfast. Take in a sweeping view of the Caribbean Sea while you dine at Miramar, a buffet-style restaurant that serves breakfast, lunch, and dinner. Enjoy Italian cuisine specialties at the Rosinella Restaurant in a romantic atmosphere as you look out over Cozumel Island. Indulge in Mexican cuisine in an elegant atmosphere at Sabor Latino, travel through the Japanese culture at Samurai Restaurant, and get poolside snacks at El Palmar.

Take part in watersports during the day or relax at the Ya'ax Spa, while the little ones enjoy a daily activities schedule at the Kids' Club. In the evenings, enjoy live entertainment or venture into Playa del Carmen with preferred access to select nightclubs. When it's time to wind down, return to your comfortable room, equipped with a minibar, balcony, and private bathroom.


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Environmental tax fee of $1 USD per day per room will apply upon check-in. This can be paid by the guest upon arrival.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

The hotel will not accept any student groups. Student groups are considered young kids between 16-22 years old. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 5222 reviews
  • 4.0 star tripadvisor rating
    Coco Reef

    I liked that the resort was not too big so it was easy access to lobby, restaurants, and our room. I did not like that in order to receive upgraded liquor a timeshare presentation was required, that information would have been appreciated before arriving as well as paying for WIFI and Samuarai restaurant was an extra fee of $25 per person

    Nov 18, 2019
  • 3.0 star tripadvisor rating
    Golf Retreat?

    The facilities were basic and clean. Meals were as expected and reasonable but generally bland. The resort did not have any arrangements with any of the golf courses for their guests. The beach was clean but due to the small boat harbour immediately in front the beach activities were limited.

    Nov 17, 2019
  • 3.0 star tripadvisor rating
    Just good

    Great food and staff but the rooms need a lot of work. We would not return because of the rooms. We don't spend time in the room when we go on vacation so we normally don't complain about rooms but these needed to be mentioned.

    Nov 17, 2019
  • 1.0 star tripadvisor rating
    I Hate it here!!!

    Where do I begin...The food is horrible...Undercooked meat...smh...The variety is non existent. The only good thing I can say is Edwin and Pedro who are the bartenders were awesome. Other than that, this resort sucks...Nightly entertainment is a joke and drinks were poorly made. We had to change rooms because the room we were initially in was filthy and had a very bad smell. I definitely won't be staying at any Reef Resorts ever again...

    Nov 17, 2019
  • 2.0 star tripadvisor rating
    Sub par vacation

    Food was not good except the Japanese restaurant. Never got a king bed like I paid for. Bathrooms in the bed room were dirty. Hot tub was run down. Only thing they wanted was to push the vacation package

    Nov 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319