Hotel Overview

Located in Playa del Carmen just three blocks from famous 5th Avenue and only 45 minutes from Cancun Airport, the renovated Reef Coco Beach is the perfect place to relax on the white sandy beaches and swim in the turquoise waters of this world-renowned tropical paradise. Experience personalized service, world-class water sports, spa services, and fine dining. Take an introductory scuba-diving lesson in the freeform swimming pool, or go snorkeling, boogie boarding, or kayaking to explore white sand beaches dotted with fossilized coral formations.

Experience a wide variety of culinary options, starting with a complimentary breakfast. Take in a sweeping view of the Caribbean Sea while you dine at Miramar, a buffet-style restaurant that serves breakfast, lunch, and dinner. Enjoy Italian cuisine specialties at the Rosinella Restaurant in a romantic atmosphere as you look out over Cozumel Island. Indulge in Mexican cuisine in an elegant atmosphere at Sabor Latino, travel through the Japanese culture at Samurai Restaurant, and get poolside snacks at El Palmar.

Take part in watersports during the day or relax at the Ya'ax Spa, while the little ones enjoy a daily activities schedule at the Kids' Club. In the evenings, enjoy live entertainment or venture into Playa del Carmen with preferred access to select nightclubs. When it's time to wind down, return to your comfortable room, equipped with a minibar, balcony, and private bathroom.

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 5078 reviews
  • 4.0 star tripadvisor rating
    awesome food & drinks! Fun atmosphere

    Everything was great from the food & drinks to the nightly shows.. just two blocks from 5th ave filled with stores, bars & restaurants. We had a blast.. love Marcus our waiter from the buffet he was very attentive..the only negative is thing is getting caught up in their promotions only to find out you have to attend a 90 min presentation about a weird pyramid/time share thing the next day, stay away from that but everything else was amazing! Thank you Carolina and Sergio from concierge for all your help. Mr clean you need an attitude adjustment.

    Aug 13, 2019
  • 2.0 star tripadvisor rating
    Honeymoon

    Food terrible Beach not impressed Poor communication for Americans Had to leave daily due to food and beach issues Rooms daily smelled like sewer Mike in customer service amazing Honeymoon not impressed

    Aug 13, 2019
  • 4.0 star tripadvisor rating
    Smaller property on the edge of Playa

    The hotel was well looked after but could use a bit of an update. We will definitely stay here again. I have mobility issues so it was nice to be at a smaller property where all the amenities are close by. Pool was great, it was too bad a lot of chairs had towels on them early in the morning but the people didn't show up until later in the day. We took enjoyed a couples massage late in our stay and wish we had time for more! I highly recommend having a massage. Although it can be said you can walk to 5th ave shopping, the first few blocks have little to see. We always felt safe, security was very good and there is a police station just up the street. Food was tasty, plentiful and there was a good variety from one day to the next. The Japanese experience was awesome. The nightly entertainment was very good as well. I have been to a few resorts and can tell that there was an effort put into each performance. Some places I have been to seemed amateurish but not at Reef Coco Beach. Overall a very nice property and look forward to coming again.

    Aug 13, 2019
  • 4.0 star tripadvisor rating
    Good Enough Place to Spend a Few Days!

    The overall trip to The Reef Coco Beach was great. For specifics, there is no ocean if you want to swim. The seaweed but did not bother us after a couple days. We found this resort after canceling a trip to the DR. There were not that many choices of foods and restaurants to choose from. The people were wonderful and always very nice. We stayed for 7 days and after day 4, we were over the food. Loved the atmosphere and the people. I would not go back to this resort due to the limited restaurants. For the money it was not bad. The entertainment was fun and good. I do feel like more communication as to the nightly programs would of been more helpful to assist with planning our day.

    Aug 10, 2019
  • 3.0 star tripadvisor rating
    Average at best, small and low key

    This resort is deceiving. The photos are nothing like the actual property. It is located in a lower class area of town and which diminishes its appearance. The beach is very small with not much room for guests and the seaweed is a major problem - you can smell it immediately once you step foot on the property. The lobby is hot and lacks any pizazz or entertainment for the guests which made it quite dull. The rooms are subpar and need numerous repairs. Our shower leaked tremendously and our patio door was stuck which made it nearly impossible to open and close. The thermostats are unable to be adjusted as well, therefore our room was freezing cold. Igloo cold! The best part of the property is the pool. It is lively and spacious, and the staff is very interactive and friendly. However there is residue all around the tile backsplash that had to be cleaned numerous times throughout the day. This residue was also all over the upper part of my swimsuit which was bothersome. The food is not terrible, but not amazing either. Just ok. Not much variety at the buffet from day to day unfortunately, it’s the same stuff. The restaurants are no better as the portions are small and the service is slow. The waitstaff is incompetent and are very inattentive. The shows each evening are enjoyable however that is the only entertainment offered at night which is disappointing. There is nothing to do in the evening on the property other than sit in the lobby or outside near the pool. There is a “sports bar” on site, but it’s very small. It’s also not a sports bar per se... it’s a small space tucked behind the restaurants with pictures of athletes on the wall. All in all, just an ok experience. It was definitely not worth the price. If I were to ever visit Playa Del Carmen again I would spend more money for a larger, luxury resort to ensure I got more bang for my buck.

    Aug 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519