Kids Concierge Exclusive: Apple Vacationers receive some amazing family-friendly exclusive amenities through the Kids' Concierge Program, including a welcome drink at check-in, an in-room Karisma Kids' Camp, in-room movie night and game night, cookies in the room, a cooking class, and face painting at the kids' club!
The Kids Concierge is an Apple Exclusive! Booking and travel is valid thru December 31, 2019. Please visit the kids club or the concierge on arrival to arrange your exclusive amenities.
Located just 10 minutes from charming Playa del Carmen, Azul Beach The Fives Playa del Carmen is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. This 360-suite hotel offers the renowned Gourmet Inclusive® concept.
Your Gourmet Inclusive® vacation starts the moment you enter this vacation resort. You will be pampered with gourmet services and amenities such as beach butlers, concierge, turn-down, 24-hour room service, premium beverages, gourmet cuisine and genuine Mexican hospitality every moment of your stay. Experience luxuries such as a fresh fish market, where you can choose from a fisherman's catch of the day to be prepared by the chef for your lunch, a beach paella party, beach picnics, genuine Italian, Mexican, Asian, Grill and even Gourmet bites to satiate the palate between meals.
Check out Azulitos Play House! Children can play in a room designed by Fisher-Price, and get active on the My Gym equipment. There are special programs designed for children from 6 months to 12 years old. Activity rooms such as the Arts & Crafts Room, Interactive Game Room and Doll Room span the interests of all the younger guests. Children 4 to 12 years old will love the kid's pool, playground and beach games.
Enter the tranquility zone at the 15,574-square-foot Vassa Spa overlooking a serene cenote in the mangroves. You can also have a massage in the beach, by the ocean's edge or in your suite (fee).
LocationRiviera Maya - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 11074 reviews
Amazing food from the starters to the deserts. Service was great, special mention to Dario Lopez & Julian Rincon for making our night special. We had the chicken meat balls and spring rolls for the starter Banana chicken curry with sweet potatoes and a spicy chicken curry All thumbs up
Martin and Javier
Martin is the best server I ever had. He understood our needs and offered us the best food and service ever. I am vegetarian and he made sure my needs were met. Very pleasant and efficient . I give him 5 star.
Madin Mendez and Javier and Cancjé at Koh thai gave us amazing service and were super energetic and it was an over all great experience. Food was awesome, the spicy things were great and so were the appetizers!! Make sure to check it out!
Hotel, food, AMAZING
We had an amazing visit, we went to the hotel and had amazing time at Koh Thai! Martin Mendez and Javier Canché were serving us and they were so fantastic. I would come again, absolutely!! It was so fantastic, the food was great!
The best part of our stay was definitely the bartenders - Jimmy and Luis! Everyone was very nice and helpful. This all-inclusive resort has plenty of food options and activities for anyone to do. Would definitely come back.