Hotel Overview

2019 Exceptional Values
Honeymoon: Room upgrade (based on availability), bottle of wine, and guaranteed dinner reservation at specialty restaurants.

Enjoy a wonderful vacation of warmth and relaxation at Tesoro Ixtapa, an all-inclusive, beachfront resort located about 11 miles northwest of Ixtapa-Zihuatanejo International Airport.

In the heart of a spectacular hotel strip along the shores of Del Palmar Bay, Tesoro Ixtapa lies within walking distance of fantastic restaurants, shopping, and nightlife attractions. Elegant and peaceful, the hotel invites guests to partake in just about every water sport available, including windsurfing, snorkeling, aqua aerobics, pool volleyball, water polo, sunfish sailing, and more.

Relax at the private beach club at the marina, or make your way down to Marina Ixtapa for a round of golf (fee). The little ones in your clan can enjoy supervised activities at the kids' club while you relax by the free-form pool.

Dine at Gaviatos for a casual poolside fare, or enjoy mouthwatering breakfast, lunch, and dinner ˆ la carte style and a spectacular cooking show to top off the experience. Lighting up the night is an outdoor theater beneath the stars, featuring shows for the entire family every evening.

Boasting 203 deluxe, air-conditioned rooms, the hotel welcomes guests to beautifully decorated quarters in a warm southwestern style with traditional Mexican colors. These fresh and comfortable interiors invite travelers to unwind and relax after an exciting afternoon at the beach.

Location

Beach
Ixtapa/Zihuatanejo, Guerrero, Mexico - International (ZIH) : 15 miles

Property Information

Year Built: 1996
Last Renovation: 2008
Accessible rooms: 2
Floors: 8
Total rooms: 203

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy -
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -
Room taxes are included in vacation price. Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 1001 reviews
  • 1.0 star tripadvisor rating
    Nightmare

    Let me start by saying that I didn’t reserve the hotel. It was done by my brother-in-law. This hotel caters mostly to locals . I payed an upgrade fee for a sweet overlooking the ocean. I first noticed that there aren’t any fans in the lobby and no security cameras. I was told that you can only get WiFi for an additional fee. My room was on the 7th floor and one of the two elevators was not working properly. I wanted to take a quick shower, but there was no shower head. The mini fridge was empty and the Jacuzzi was not working. I waited more than an hour for the fridge to get filled out and for the maintenance to fix shower head. The maintenance person couldn’t get the jacuzzi to work. I almost missed dinner due to all the issues. The macaroni and ham cold salad was spoiled and got me sick. I had to go to the pharmacy across the street to get Pepto-Bismol . When I got back to the room there was no electricity. I had to call the front desk, yet again. I was given another sweet and had to repack everything once again. I was refunded my upgrade fee for my stay. I payed for an all inclusive package but decided to have my meals elsewhere. There aren’t enough activities offered by the hotel. On the third day there they informed us that the air conditioning was going to be out of service from 9 am to 6 pm . Keep in mind that the temperature was over 90 degrees and humid. I will never go back to this terrible hotel. I would not recommend it to anyone. I did notice a nicer hotel in the area called ixtapa azul . It looked a lot better than the Tesoro.

    Jun 19, 2019
  • 3.0 star tripadvisor rating
    Very impressed with Tesoro 3.5 star

    Just returned from a 12 day stay here. We have only ever stayed at the Krystal beside the Tesoro so can't compare to many other hotels here. First off, out check in was quick and pleasant. The service is beyond good. The rooms are very clean. The resort in its entirety is kept very clean, there is always someone washing the floors, painting and cleaning up. Yes this resort is filled with locals on weekends, but that did not affect us at all. We stayed on the 1st floor and had a view of the condo/vilas and the room was large and clean with a mini fridge which had 3 bottles of water as well as pop. There are no coffee makers in the rooms but there is a large urn downstairs by the buffet with to-go cups to fill and take where you wish. Pool is a decent size and never seemed to be packed or too cold. Food is okay and we never had a problem trying to find something to fill our plates. The alacarte was not that good, but that's okay, we just didn't go back and went to the buffet instead. The snack bar is in a beautiful room just off the pool. This is nice to see as the birds are not continuously hovering around while you are trying to eat. The food here is quite good, and there are always burgers, fries, some sort of fish dish, rice, and chicken nuggets as well as chips, cheese and salsa. There is drink service here as well.

    Mar 23, 2019
  • 5.0 star tripadvisor rating
    Another return to Tesoro Ixtapa!

    I must thank the staff at Tesoro Ixtapa and Senor Rueben for another fantastic vacation! The resort is exceptional as far as cleanliness, welcoming, good food, staff, activities, and location. This was my 12th year in a row returning to Tesoro and will be back next year as well. Thank-you everyone!

    Mar 21, 2019
  • 4.0 star tripadvisor rating
    Another Wonderful Vacation

    My wife, her sister and I have found that the Tesoro Ixtapa resort that makes us want to return every year. This year's trip was our 11th in a row! Upon arrival we found that general manager Senor Ruben Rodriguez has again implemented several significant changes that continue to improve the resort. Food is no longer served adjacent to the lovely swimming pool. Rather it is now served in the lower level of the hotel in an air conditioned completely new snack area adjacent to the pool. Very good food such as hamburgers, bacon wrapped hot dogs, chicken nuggets, salads, etc. are available in clean comfort. Also located in the lower level of the hotel are completely rebuilt sanitarias for men and women which are bright and clean and have replaced to old banos. Senor Ruben informed me that he plans to make additional improvement to the hotel in the coming year. I compliment him on great vision and leadership! The resort area is kept very clean with regular washing and painting. The staff is very friendly and tries to do everything asked to make ones stay enjoyable. The one negative change noticed by us and several Canadian friends was that the food served in the buffet area and even at times in the special restaurant was not up to the standards that have been available in the past. The variety of food was limited and somewhat repetitive from day to day. Some dishes were not completely heated when put into the serving area. We one time found rice that was undercooked. The Canadians mentioned that they preferred meats that were not served in a sauce such as cordon bleu and individual chicken pieces. Those were not available as in years past. Most food was tasty but there were several dishes that were quite bland and tasteless. However nobody went hungry because of the lovely fresh fruits and salad makings and generally tasty offerings. I'm sure Senor Ruben will be able to make improvements in this area too. . The resort's location is wonderful with great beach walking areas that extent for about 1 mile in each direction. It is also within several blocks of good shopping and other restaurants that offer a great selection of meals! We plan to visit Tesoro again next year. I'm sure we'll find it just as enjoyable.

    Mar 12, 2019
  • 2.0 star tripadvisor rating
    food

    This hotel is smaller and has only 1 buffet, which is awful, one beach bar which is always lined up, one snack bar which was in the basement and so loud with mechanical pipes you couldn't hear across the table and the food the was cold. The pool was to 5 feet off the step, But on the positive, the rooms were clean, some times the face cloths and hand towels were a little short. Beautiful view off the balcony but the noise from the hotel next door's air conditioning was so loud that it wasn't quiet or peaceful out there. It is really nicely located and the wait staff were pretty awesome,,

    Mar 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519