Hotel Overview

Exclusive: VIP Airport Arrival service by Club Mobay Services includes Fast Track through Immigrations and Customs, plus access to VIP arrivals lounge. Beverages and Snacks are included.

2019 Resort Added Values!
Extra Value: Club MoBay Service at Sangster International Airport, which includes fast track and personalized meet and greet services, plus access to an exclusive lounge.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has an all-natural ambiance with bamboo swim-up bar and treehouse style rooms. Bananas are grown in the on-site garden and then used in the resort s restaurants, while all other fruits and vegetables are locally sourced. An organic herb garden is located on the hotel grounds as well. The waste from these fruits and vegetables are then given to local pig farmers. Glass bottles, plastic bottles, cardboard, paper, metal, aluminum, and stainless steel are also separated for recycling.

Awaken each morning to the sounds and scents of nature. Here, time stands still and serenity reigns. Sunset at the Palms is an adults-only property set amidst gardens of trees and flowering plants at the edge of Negril, Jamaica's, laid-back resort area. Lush, intimate, chic, and serene best describe this unique all-inclusive property. Although you'll find yourself one with nature, your accommodations are elegantly appointed and the environment so tranquil and calm, it will leave you breathless. Plus, complimentary WiFi internet service is available throughout public areas and in the guestrooms.

At check-in, each guest is assigned a Personal Sunset Concierge. The concierge assists with any room amenities and needs, makes dining reservations, books water activities and spa appointments, and much more. Each concierge is also trained to provide general information about Negril from a tour guide's perspective. It's a level of service not seen anywhere else!

Sunset at the Palms features a trendy new design, sumptuously appointed guestrooms, new amenities, and lush landscaping. Just 85 "treehouse-style" guestrooms stand in a ten-acre tropical garden, a design praised by Architectural Digest. And it's all just steps from the resort's five acres of oceanfront property and two miles of pure white Negril beach, hailed as the most blissful beach in Jamaica. Explore Jamaica's flora and fauna on a nature walk with "Shorty," the resident gardener, and enjoy an afternoon Mimosa Hour. From the martini bar to the beach, Sunset at the Palms delivers the best of Jamaica's fun-loving spirit, beauty, and endless charm.

Enjoy international and authentic Jamaican cuisine. The Palm Grove restaurant has open-air dining and a buffet-style breakfast, lunch, and dinner. Dress in your elegant resort-wear best and sample a la carte specialties from the eclectic Asian-fusion menu at the Lotus Leaf. Getting hungry at the beach? The Palm Breeze Beach Bar & Grill has sandwiches and Jamaican jerk favorites, with Red Stripe beer or other cool refreshments to wash them down.

At the pool? Swim up to the Bamboo Bar to refresh your spirits or pull up a stool after dark for a tropical drink before the night begins. Enjoy an afternoon of live music at the Martini Lobby Bar or join friends to sip a signature martini before dinner.

The resort also offers a "Try Dives" program, which allows guests to go scuba diving in the pool on a daily, complimentary basis. Be sure to check out Jamaica-Rama while you're in the area so that you can enjoy theme nights, movies in the pool, cooking classes, and more (available until October 2018)!


Negril - Off Beach
Negril, Jamaica (NEG)

Property Information

Nonsmoking rooms: 85
Total rooms: 85


Hotel Details


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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Current Renovations: Hotel Advisory: Adults Only for travel December 24, 2013 onwards.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3336 reviews
  • 4.0 star tripadvisor rating
    Wonderful ambiance

    As we drove up to the hotel I knew we made the right choice. All the concierges were extremely warm and inviting. The hotel extremely comfortable to the eye. As we were walking to our bungalow on stilts, I felt we were walking in the jungle. The room and service were outstanding. Now for the food! I lost weight, 2 lbs. My wife thought the food was good, not great. I was absolutely not impressed. I was in the restaurant business 39 years.

    Dec 04, 2019
  • 5.0 star tripadvisor rating
    Felt a bit like the Garden of Eden

    This was our first experience with a couples resort, all-inclusive and being in Jamaica and was a great experience all around. The "tree house" rooms are cozy, quiet and secluded in a lovely, well-groomed tropical garden. If doesn't feel like a "typical resort" but more like a retreat. Very peaceful and quiet throughout. The staff are first-class. Food was consistently very good (and I'm a picky eater); always something available for you to eat, with many choices. There is daily fogging for mosquitoes, and we didn't notice a need to put on bug spray (each got only one nibble when we sat outside). The resort staff really go out of their way to be sure you are enjoying yourself and to meet your needs. They assisted with lost luggage calls, reservations, calls for taxi, etc. whenever needed. Can't say enough about the lovely ambiance and peaceful feeling here. The walk across the street to the beach was not a deterrent at all. It felt very safe and relaxing to just stroll around on the grounds. You will hear the sounds of nature: singing birds during the day, and singing frogs at night, and most (but not all) units do not have glass behind shutters - some rooms do. I was concerned we might get too hot as a result, but the air conditioning and ceiling fans kept you comfortable. If you like it really cool, I would advise requesting rooms with glass windows. We hope to go back again.

    Dec 03, 2019
  • 5.0 star tripadvisor rating
    Our 10th wedding anniversary was wonderful.

    This place is just amazing, wonderful, beautiful, tranquil, and a place I can't wait to return to. Everything about this place was great. The food daily was wonderful, I never knew you could serve snapper so many wonderful was. The Chef's selection dinner and the Lotus Leaf restaurant were both superb. I don't have anything bad to say except my trip was too short. The themed buffets nightly was a great way to try diffent foods, the bars were great to try different drinks. All of the staff were friendly, and made you feel super welcome. We're already planning our next stay. The pictures I have are just like the advertisements, this place is legit. What you see in the brochure is what you get, prefection.

    Nov 28, 2019
  • 5.0 star tripadvisor rating
    The Perfect (Almost !) Couples Resort, LOL !

    This was my 15th visit to Jamaica, my 10th to Negril (my favorite place, it's Heaven on Earth !) but my 1st stay at Sunset. This is now the ONLY place I will stay when I come back ! It's the perfect blend of what's great about All-Inclusives, Boutique Hotels, Beachfront Properties & Adults only Havens. The staff are amazing, not only great at their jobs but so friendly & warm that you can't help but feel like part of their extended family. Tobian is now my long lost cousin, lol ! The grounds are immaculate & beautiful, this must be what the Garden of Eden was like. The private beach is gorgeous & features amazing sunsets. Walking across the street to get to it isn't really an issue unless, like my lady, you're walking with a boot on while you deal with a foot injury. It's a short walk but for our particular situation a golf cart ride would have made it perfect. The food, including the buffets, is outstanding but if you come here, you MUST try the A La Carte restaraunts, the Chef's Showcase & if you really want to get romantic, set up a private dinner. We celebrated our last night with one & it was worth every penny of the extra charge ! You, your loved one, your waiter, your chef, beautiful settings & spectacularly delicious food, drinks & champagne from Appetizer to Dessert, a slice of Heaven for sure ! The rooms are spacious & comfortable, but could use dressers instead of shelves for your clothes. You feel one with nature sitting on your lanai, listening to the tree frogs at night or scanning the grounds in the morning. Take it from a Ja-merican, mon (I was told on my 12th visit that you become Ja-merican) who has stayed in Ocho Rios, Runaway Bay, Rose Hall, Mo Bay & Lucea (Grand Palladium), the essence of what Jamaica is all about is in Negril. The best place to stay in Negril - I've stayed at large all-inclusives (Couples Negril & Swept Away, Hedonism & RIU Tropical Bay), boutique hotels (the Westender & Idle Awhile), is Sunset at the Palms, the perfect blend of the best ingredients from all of these places !

    Nov 28, 2019
  • 5.0 star tripadvisor rating
    A little slice of paradise

    We'd been looking forward to this holiday for quite some time, followed online updates and reviews avidly, and were not let down. Our room was lovely, clean and spacious. The treehouses give privacy and peace from the central bars and diners. Our balcony was a haven for watching birds and lizards. We enjoyed the food and drink facilities inside the hotel. There was enough choice without it being overwhelming, and we felt like we got to enjoy each bar and restaurant a few times during our 10 days, as well as sample most of the different meals and cocktails available. We thought there was sufficient variety at meal times. The bar staff are very attentive. For breakfast, Fitzroy's egg station was the highlight. For the beach bar, sunset nachos with jerk chicken was spot on! Lynette helped us in the gift shop, with medicine and stamps. We were always greeted warmly and helped where we needed it. The concierges, in particular Loleta and Daniella, were exceptional. No request was too much and they saved one of our days from a cancelled tour by arranging a private tour at very short notice. We were always greeted with warm smiles asking us how our days were going and were assisted efficiently whenever we needed it. Sunset at the Palms was the tonic we both needed, an escape from busy lives and into a paradise.

    Nov 26, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319