Hotel Overview

Exclusive: VIP Airport Arrival service by Club Mobay Services includes Fast Track through Immigrations and Customs, plus access to VIP arrivals lounge. Beverages and Snacks are included.

2019 Resort Added Values!
Extra Value: Club MoBay Service at Sangster International Airport, which includes fast track and personalized meet and greet services, plus access to an exclusive lounge.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has an all-natural ambiance with bamboo swim-up bar and treehouse style rooms. Bananas are grown in the on-site garden and then used in the resort s restaurants, while all other fruits and vegetables are locally sourced. An organic herb garden is located on the hotel grounds as well. The waste from these fruits and vegetables are then given to local pig farmers. Glass bottles, plastic bottles, cardboard, paper, metal, aluminum, and stainless steel are also separated for recycling.

Awaken each morning to the sounds and scents of nature. Here, time stands still and serenity reigns. Sunset at the Palms is an adults-only property set amidst gardens of trees and flowering plants at the edge of Negril, Jamaica's, laid-back resort area. Lush, intimate, chic, and serene best describe this unique all-inclusive property. Although you'll find yourself one with nature, your accommodations are elegantly appointed and the environment so tranquil and calm, it will leave you breathless. Plus, complimentary WiFi internet service is available throughout public areas and in the guestrooms.

At check-in, each guest is assigned a Personal Sunset Concierge. The concierge assists with any room amenities and needs, makes dining reservations, books water activities and spa appointments, and much more. Each concierge is also trained to provide general information about Negril from a tour guide's perspective. It's a level of service not seen anywhere else!

Sunset at the Palms features a trendy new design, sumptuously appointed guestrooms, new amenities, and lush landscaping. Just 85 "treehouse-style" guestrooms stand in a ten-acre tropical garden, a design praised by Architectural Digest. And it's all just steps from the resort's five acres of oceanfront property and two miles of pure white Negril beach, hailed as the most blissful beach in Jamaica. Explore Jamaica's flora and fauna on a nature walk with "Shorty," the resident gardener, and enjoy an afternoon Mimosa Hour. From the martini bar to the beach, Sunset at the Palms delivers the best of Jamaica's fun-loving spirit, beauty, and endless charm.

Enjoy international and authentic Jamaican cuisine. The Palm Grove restaurant has open-air dining and a buffet-style breakfast, lunch, and dinner. Dress in your elegant resort-wear best and sample a la carte specialties from the eclectic Asian-fusion menu at the Lotus Leaf. Getting hungry at the beach? The Palm Breeze Beach Bar & Grill has sandwiches and Jamaican jerk favorites, with Red Stripe beer or other cool refreshments to wash them down.

At the pool? Swim up to the Bamboo Bar to refresh your spirits or pull up a stool after dark for a tropical drink before the night begins. Enjoy an afternoon of live music at the Martini Lobby Bar or join friends to sip a signature martini before dinner.

The resort also offers a "Try Dives" program, which allows guests to go scuba diving in the pool on a daily, complimentary basis. Be sure to check out Jamaica-Rama while you're in the area so that you can enjoy theme nights, movies in the pool, cooking classes, and more (available until October 2018)!


Negril - Off Beach
Negril, Jamaica (NEG)

Property Information

Nonsmoking rooms: 85
Total rooms: 85


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Sunset at the Palms will be closing our tennis court for a rejuvenation process sure to provide an improved play experience. Any guests wishing to play tennis during the rejuvenation will receive complimentary transportation to another Negril hotel, of the hotel's choosing, so they can continue to enjoy this amenity. Please note dates are subject to change at any time without prior notification.
Current Renovations: Hotel Advisory: Adults Only for travel December 24, 2013 onwards.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 3262 reviews
  • 4.0 star tripadvisor rating
    Still Missing SATP

    I have to start with the staff because they absolutely make the holiday. Beautiful people who always have a smile and a positive attitude. The gardeners are so hard working, keeping the grounds looking pristine. One of these lovely gentleman made me a bouquet and another cut a fresh coconut for me. The staff just can't do enough for the customers, both in the resort and over at the beautiful beach. The beach isn't crowded and you can choose a spot with lots of space around you to lounge. Also there are newly refurbished toilets which are top notch.The sea is warm and very inviting. I did see a couple of stingrays as I was walking into the water, but they tend to swim away from you. It's good to see the talented buskers on the beach and to have a nice walk up the beach to browse at the market stalls run by the locals. The food at the beach grill was better than in the resort in my opinion. The pina coladas with rum was my fav drink. Back in the resort the rooms are spotless with a very big, very comfortable bed. We had an aircon malfunction but this was rectified very quickly and it worked perfectly from then on. It was so beautiful being surrounded by nature. The buffet food was in my opinion just average. But the staff were amazing and they made sure everyone was kept hydrated with plenty of water with meals. Paul at the piano bar played until about 9.30 and then there was a live band every night. Some were better than others. We made sure we got out of the resort to actually see Jamaica during some of the days. It was so worth it. I highly recommend The Ladyboss boat at the beach if you want a boat trip. We went on two trips with them and both were ace. All in all it was a beautiful two week holiday and I would love to return.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Jamaica Honeymoon at Sunset in the Palms

    We spent 10 days on honeymoon at SATP. What can I say, is was first class. The location, the beach, the food, the service were all excellent. We had zero complaints. However the best thing (IMO) is that it is an adult only hotel, (not that I have anything against kids) but when there are no kids around the adults can relax and not spend time looking over their shoulders etc, which in results in a super friendly chilled atmosphere at all times of days where everybody is happy to see eachother and have a chat and a beer. Will defo be returning Dave and Paula , London

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Fills like Home

    Love, love, love and more love!!!! this place is amazing and the staff is unbelievable awesome. From the time we arrived until the day we left, we experience not but stupendous services from each staff personnel, but there are some very special persons that make this 20th anniversary/birthday getaway even more exciting, personalized, private and romantic, esort concierge O'Neil and our personal, personal, private (((Daniella))), bartenders Alex and Toby. Daniella and O'Neil are two beautiful people, they made us fill right at home, like we were family, not guest at their resort. But that Ms. Daniella is a miracle worker and true superstar. Whateven is was we needed or wanted she make sure it happened, she made us fill as if we were the only people there; not like a general guest staying at resort. Alex and Toby, the best bartenders by far. Thanks for loosing up my husband and thank you Toby for those Mojitos.

    Aug 07, 2019
  • 5.0 star tripadvisor rating
    Perfect August Getaway with my Husband

    We loved every minute of our recent trip to Sunset at the Palms in Negril. My husband and I had stayed at the Riu Palace next door, but way preferred Sunset at The Palms because of the initimacy and setting of the resort. The grounds are incredibly lush and you feel like you are truly in the midst of the jungle. The private beach was BEAUTIFUL and all of the staff, from the people who greeted us, to the bartenders, to the servers on the beach were nice and accommodating every step of the way! We will be back for sure!

    Aug 06, 2019
  • 5.0 star tripadvisor rating
    Home sweet home

    Another great trip I think I may not have done a review last year so figured I would do one this year. We stayed for our fourth time and same time frame over Christmas and New Years. It’s like coming home to your cottage and this year during that time frame we reunited with couples we have met over the years.I think at one point there were twenty plus of us. We were celebrating many things this year and booked the suite for a special touch. We probably would not do again as we feel it wasn’t worth the extra for two people and the location was not what we requested and several times the bathroom shower filled with bubbles and we were not in it....strange. We LOVE the resort and everything was as it always is. The staff are the most pleasant and helpful than any resort we have been to. Hard to top that. It was fun to experience the beach party addition a couple of times. The bon fire was great. It’s a lot of work for the staff and we appreciated it. It was a nice addition to have the little tables at the beach. Small things like that make a huge difference. There was a storm that blew in the day we arrived and the beach was in such bad shape with weeds etc, we had never seen it like that. It was so very impressive how fast the resort got the beach back in ship shape once the weather passed. Thanks for that. We told many of the sad faced new comers to be patient that things will get beautiful again. And they did. There was an upgraded path to the beach this year. Looks like they are sprucing it up a bit. The meals were great as always and we had some lovely dinners that we appreciated the staff setting our large group up together. New Years was the best fun yet. Great dinner as always and lots of dancing and fun. The light up gloves were a hit again...almost a tradition now. Sat around and asked each other our opinions about SATP. No question we all LOVE it and will return. Some suggestions that came from our beach talk were: -there are amazing pieces of furniture in the lobby and martini bar. It would not be costly to recover the seats in a bright bohemian look and the furniture would POP right out instead of looking dark -the rooms have such darkness for such neat rooms. Even a place like Ikea has cheap lights that are bohemian and bright. Probably get them for ten bucks each. Just a thought. -the martini bar is the hotspot and Paul of course is amazing. P -just once would like to have a nice little strip steak not cut into pieces by anyone -last suggestion is for a more varied authentic(to match the flavour)entertainment. For repeaters, while Paul is someone to look forward to, the rest is getting stale. Even if it’s just For an hour or so, people still like to dance and have fun All in all this is our home away therefore these are only honest suggestion and not criticism.WE LOVE IT JUST THE SAME. It’s always so very personal and as well Sharon the manager is very Visible and goes out of her way to say hello and satisfy her guests. Also a big clap to BRENDA and the girls for great massages and treatments. Time to save for our return this Christmas

    Aug 06, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519