Hotel Overview

Exclusive: VIP Airport Arrival service by Club Mobay Services includes Fast Track through Immigrations and Customs, plus access to VIP arrivals lounge. Beverages and Snacks are included.

2019 Exceptional Value
Extra Value: Club MoBay Service at Sangster International Airport, which includes fast track and personalized meet and greet services, plus access to an exclusive lounge.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has an all-natural ambiance with bamboo swim-up bar and treehouse style rooms. Bananas are grown in the on-site garden and then used in the resort s restaurants, while all other fruits and vegetables are locally sourced. An organic herb garden is located on the hotel grounds as well. The waste from these fruits and vegetables are then given to local pig farmers. Glass bottles, plastic bottles, cardboard, paper, metal, aluminum, and stainless steel are also separated for recycling.

Awaken each morning to the sounds and scents of nature. Here, time stands still and serenity reigns. Sunset at the Palms is an adults-only property set amidst gardens of trees and flowering plants at the edge of Negril, Jamaica's, laid-back resort area. Lush, intimate, chic, and serene best describe this unique all-inclusive property. Although you'll find yourself one with nature, your accommodations are elegantly appointed and the environment so tranquil and calm, it will leave you breathless. Plus, complimentary WiFi internet service is available throughout public areas and in the guestrooms.

At check-in, each guest is assigned a Personal Sunset Concierge. The concierge assists with any room amenities and needs, makes dining reservations, books water activities and spa appointments, and much more. Each concierge is also trained to provide general information about Negril from a tour guide's perspective. It's a level of service not seen anywhere else!

Sunset at the Palms features a trendy new design, sumptuously appointed guestrooms, new amenities, and lush landscaping. Just 85 "treehouse-style" guestrooms stand in a ten-acre tropical garden, a design praised by Architectural Digest. And it's all just steps from the resort's five acres of oceanfront property and two miles of pure white Negril beach, hailed as the most blissful beach in Jamaica. Explore Jamaica's flora and fauna on a nature walk with "Shorty," the resident gardener, and enjoy an afternoon Mimosa Hour. From the martini bar to the beach, Sunset at the Palms delivers the best of Jamaica's fun-loving spirit, beauty, and endless charm.

Enjoy international and authentic Jamaican cuisine. The Palm Grove restaurant has open-air dining and a buffet-style breakfast, lunch, and dinner. Dress in your elegant resort-wear best and sample a la carte specialties from the eclectic Asian-fusion menu at the Lotus Leaf. Getting hungry at the beach? The Palm Breeze Beach Bar & Grill has sandwiches and Jamaican jerk favorites, with Red Stripe beer or other cool refreshments to wash them down.

At the pool? Swim up to the Bamboo Bar to refresh your spirits or pull up a stool after dark for a tropical drink before the night begins. Enjoy an afternoon of live music at the Martini Lobby Bar or join friends to sip a signature martini before dinner.

The resort also offers a "Try Dives" program, which allows guests to go scuba diving in the pool on a daily, complimentary basis. Be sure to check out Jamaica-Rama while you're in the area so that you can enjoy theme nights, movies in the pool, cooking classes, and more (available until October 2018)!

Find more information about Sunset Resorts.

Learn more about Jamaica.


Negril - Off Beach
Negril, Jamaica (NEG)

Property Information

Nonsmoking rooms: 85
Total rooms: 85


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Sunset at the Palms will be closing our tennis court for a rejuvenation process sure to provide an improved play experience. Any guests wishing to play tennis during the rejuvenation will receive complimentary transportation to another Negril hotel, of the hotel's choosing, so they can continue to enjoy this amenity. Please note dates are subject to change at any time without prior notification.
Current Renovations: Hotel Advisory: Adults Only for travel December 24, 2013 onwards.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 3193 reviews
  • 3.0 star tripadvisor rating
    Cozy Adult Only on a budget but....

    Cozy adult only but for a smaller resort they could do more. Positives: jungle like resort surrounded by nature, tree house rooms are cute, nice friendly staff, AC in rooms, clean beach with beach bar and grill, message treatment was okay, bacon at breakfast was legit. Negatives: fighting every day for a clean beach towel (you are given one in your room when you check in and if you want a clean one you have to find someone and/or wait for clean ones to come out), no top-shelf liquor anywhere, buffet option is outdoor seating (no AC) and the birds and bugs like to eat the buffet food as well, there is only one restaurant that you have to book a reservation for (do this prior to arrival), resort not on the beach (a plus and a minus), beds are about 12 inches off the floor and not comfortable (pain in the rear for older travelers to get into and out of bed), small pool that is very poorly kept clean (understand that you are in a jungle setting but when the pool man complains in front of customers that he hates his job and half-ass cleans the pool in the morning and does not follow up it is a turn off). This place is okay if you are looking for an adult only, all-inclusive on a budget but there are probably a lot better options out there. Would I go back, maybe but I think I'll try my luck with Sandals or an Excellence resort.

    May 20, 2019
  • 5.0 star tripadvisor rating

    This place is top notch. It is absolutely amazing, I would recommend this to anyone. Vanessa in the gift shop excellent. Me and my Wife got couples massages from Brenda and Novlett. We had 2 concierge Daniela and Sherice. The coffee shop featured Paula Myrie and Shaun Johnson Barrett. My 2 favorite coffee makers. And the grounds keepers were wonderful Lynford and Daniel. They kept the grounds spotless. Admittedly one of my best vacation experiences ever.

    May 19, 2019
  • 5.0 star tripadvisor rating
    Perfect in every sense

    We love staying at Sunset at the Palms. This was our third trip to this wonderful resort. From the treehouse rooms to the fantastic food, everything was great. The grounds are like stepping into a garden full of lush green and flowers. The beach is beautiful and pristine. However what makes Sunset at the Palms the best are the wonderful staff who care about every aspect of your stay. I cannot wait to return.

    May 18, 2019
  • 5.0 star tripadvisor rating
    Fantastic, unique hotel with amazing staff

    Just returned from two weeks at sunset, loved every minute. Really unique resort, with great staff and fantastic food. I know some of the negative comments on the road you have to cross may put some people off, but please, ignore these as it's only a short walk to the beach and the crossing guards are really lovely and always look after you. We met loads of people that have been there time after time, and having now visited, we can't wait to go back next year.

    May 18, 2019
  • 5.0 star tripadvisor rating
    Amazing resort!

    We enjoyed staying at Sunset at the Palms so much that this will be our place to stay everytime! Laid back and very relaxing. This is the perfect atmosphere. The staff were very accommodating and super friendly. Beach is beautiful and it is so nice they don't leave their chairs all in a row, but instead ask you where you want to be and get them out for you when you get there. Food was fabulous and also the drinks! Housekeeping was the best! They are so on top of things and never had to ask for anything extra! It was all there! The rooms are the best! Not your typical hotel. Absoluetly loved everything about it!

    May 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819