General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
WiFi Policy - The hotel charges a small fee for guests using WiFi in their rooms and will allow them to connect a maximum of two (2) devices per room or per code to the internet. WiFi will remain free and open in the Sunscape Splash Lobby.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7735 reviews
Best Entertainment Team!!! I had an awesome time here esp with Toni Ann. The food was good. The pool was clean and the beach was great. Our time here was short but we still enjoyed it , they have great staff. Will go above and beyond to make sure you are comfortable and you are enjoying every moment of your stay. Thank you!!
This resort is really good the entertainment team really does go all out to make sure we are all enjoying ourselves. Toni ann was very good she made sure we were ok and also that we enjoyed our selves. Will definitely be back. Big up tasheka, marsha and kadine.
The marketing material does not show the true picture
Spent 5 days at the Sunscape Splash just last week. Nov. 2019 This hotel needs major help. The ran out of beach towels everyday by 10 am. , they didn't have towels for your room, had to call and ask for them. Business center internet never did work. They served the lowest quality liquor you could ask for. The food was so so. Only one restaurant was open at night. The rooms are very old, clean but old. Torn sheets, torn towels, torn seat cushions in the lobby. The beach chairs were in such bad shape I can't believe they expected you to use them. The staff was very nice, they tried there best with what they had but this is not a 4 apple not even a 3 apple. If your looking for very budget vacation you may be ok but other wise look at other options. We were very disappoint in the hotels representing it self as a 5 apple when I would give it a 2.5
Stayed here for my vacation and i really enjoyed it. The entertainment team that consists of Toni -Ann the best, kadine, tasheka and marsha. The pools were fun and the food was ok. We will definately be back to visit again. Thank you toni ann for your time and presence.
Vacation stay at Sunscape Splash
First I would like to recognize staff members that made our trip so much more enjoyable: These were some very outstanding people Sashoi, Clifton, Felisha, Brittania and Johshon, they made our vacation so enjoyable, they were friendly and courteous at all times. The area is beautiful and the staff excellent. The resort needs a lot of repairs - the week there one elevator was not working and a couple of the days the 2nd elevator didn't work and the only way to the room was via stairs.