Hotel Overview

2019 Resort Added Values
Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.  
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary. This honeymoon package is complimentary when you book the Honeymoon Junior Suite with Jacuzzi or higher for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Sunscape Sabor Cozumel is the perfect getaway for endless fun in a beautiful destination. Located on the small island of Cozumel, just 12 miles off the coast of the Yucatan Peninsula, this is the largest and most complete beachfront resort in Cozumel. Guests will enjoy a getaway complete with all of the privileges of an Unlimited-Fun® vacation. With 2000 feet of white sand beach, this is an excellent choice for families, couples, and singles to enjoy countless daytime land and water activities, limitless food and beverages from four reservation-free restaurants (most with oceanfront views!), unlimited top-shelf spirits from three bars & lounges, and so much more! 

Relax, refresh, and rejuvenate your mind and body at the Sunscape Spa by Pevonia®. Offering a wide variety of treatments, the Sunscape Spa by Pevonia® will be the ultimate place to indulge, pamper, and take care of all your beauty needs. Stay in shape at the fitness center with state-of-the-art cardiovascular equipment, weights, life cycles, and more.

Located near the second largest barrier reef in the world, take the opportunity to explore the tropical underwater world of the Great Mesoamerican Reef through scuba diving and snorkeling! 

Sunscape Sabor Cozumel offers the ultimate fun in the sun getaway with many different daily activities and night time entertainment. Kids will have a blast with all the fun-filled activities at the Explorer's Club, a fully supervised program with extended hours for children ages 3-12. 

*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.


Cancun International Airport (CUN) : 59 miles
Cozumel International Airport (CZM) : 10 miles

Property Information

Year Built: 1996
Total rooms: 452


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Christmas cancellation policy (24 Dec 19 - 31 Dec 19): Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3197 reviews
  • 3.0 star tripadvisor rating
    Not everything was great

    We (family with two Teenagers 13/15) stayed 7 days at the Sunscape Sabor Hotel. The rooms are basic and you need luck to get a room where everything works. We had to change 3 times till we got a room where everything is fine. However the Hotel staff was always very friendly and tried to fix issues swiftly. The beds are on the harder side however we had good sleeps. Restaurants: The Hotel has 4 Restaurants which we all tried out. Da Mario: Pizza is better than the Pasta; do not forget to order a starter as the Pizzas are on the smaller side (but good) El Patio: very nice Mexican restaurant with great food. The fish filet (grouper) is definitely something you have to try out. Sunny side Grill: Very nice as well and for us the place to go for lunch (try the Chicken Sandwich) and also for Dinner a nice alternative when you want something different than mexican food. Portofino: OK for breakfast however not to recommend for Lunch or Dinner. The food at the buffet was mostly overcooked and not nice presented. Compare to the other restaurants unfortunately a big disappointment... Beach Bars: Nice drinks with ok staff (not all are friendly; however we always got our drinks) during rush hour bring your own glass as a proper cleaning of the cups/glasses cannot be guarantied. Overall: If you pay the right price (we paid approx. 115 USD per room in July) this is a place to go however I would rate it to as a max. 3* Hotel.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Great getaway

    This was the first trip to Cozumel. I booked king suite tropical top floor 3633. The room was very comfortable, cold a/c too. Lunch and dinner at the Sunny side grill were always great! Breakfast at the Portofino Buffet was limited: no bacon, bananas and churros! The beach was awesome, NO seaweed, no waves or tide change so flat, there are rocks when you get in the water. The ocean front rooms are like 40 feet from the surf :) There are two beach bars and service was very good. Nothing fancy, no room service but a solid resort that gave all I needed for a last minute quick getaway. I was a solo traveler and got this booked for $100 nt. I think that was a vg deal.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Amazing Place

    Miguel Perez really made our stay at Sunscape a great one. During our stay in July, 2019 he helped arrange for a 3 hour taxi tour of the island. He talked to the driver and helped us set up a very fun afternoon. Miguel is really good at what he does. He is very caring and sincere in his work, making his customer service skills excellent. What a gem Sunscape has in Miguel Perez!

    Aug 10, 2019
  • 4.0 star tripadvisor rating
    Best honeymoon

    We had a wonderful time & felt so welcomed the whole week, especially by our friend Arbey from the entertainment team! He always sought us out to make sure we were having a great time, and even came the morning we left to say goodbye to us.

    Aug 09, 2019
  • 5.0 star tripadvisor rating
    Vacation 2019

    We stayed at Sunscape in July 2019. We had a fantastic junior suite in the San Francisco building. Wonderful view, corner room, with a huge balcony and Jacuzzi. The air conditioning worked great. We did have some ants in the bathroom, but they were quick to respond and come bring some spray. It is an island after all! Quiet pool was right outside the building. Great place to relax. We did wish that there had been pool side service for drinks as there is no swim up bar. The main pool is fun, but again, really no easy way to get drinks if you just want to stay in the pool. We had a blast at Tortugas with Alfredo, Mario, Rogelio, and Manuel. They were awesome serving the drinks at night! Lots of laughs and fun. Salvador in the outdoor restaurant was extremely helpful and nice to talk to. Our maid, Reyna, couldn't have been nicer! We talked daily and she went above and beyond to make sure our needs were met. The beach is rocky to enter, but water shoes worked just fine. The fish and snorkeling were just amazing. So many fish! We especially liked snorkeling out by the shark. We had a great time! The restaurants were good. Food was average. The Italian restaurant was our favorite. We did enjoy the outdoor restaurant due to it being open for late night snacks. The buffet was not fantastic, but we always found something to eat. We went downtown a few times and had a great time there also.

    Aug 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519