Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary. This honeymoon package is complimentary when you book the Honeymoon Junior Suite with Jacuzzi or higher for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.
*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3091 reviews
Great Friend Vacation Location
I booked a vacation with a group of friends for May 2019. Temps in May are usually in the upper 80s, so perfect beach weather. The weather did not disappoint, and neither did Sunscape Sabor Cozumel. We had a jungle view room, but we could still see the ocean, which was nice. The room was pretty clean, and the AC was phenomenal. The beds were way softer than I expected given the price of the resort. My group was all pleasantly surprised at that. All the lights and TV worked fine. The staff were great! Alfredo at Tortugas makes the best blended drinks at the resort. You can get your coffee with Bailey’s in the morning at the Lobby Bar and watch sports, if that’s your thing. We absolutely loved Arbey and Oscar, who taught water aerobics. We had the opportunity to have lunch with Arbey, and he told us all about the resort and what it’s like to live in Mexico. Meeting him was definitely a highlight of our trip! We enjoyed the free activities at the resort, from water aerobics, to “crazy game”, to ocean kayaking. There was never a dull moment! We also checked out the spa. The fish pedicure was ok. We mostly did it for the experience. Lucia assisted with that, and she was very kind and helped me muddle through my broken Spanish to speak with her. The hydrotherapy was AMAZING though. We would definitely do it again. There were a few things that weren’t amazing: namely Da Mario’s. We waited for over an hour for our food, and it wasn’t that busy. Our server rarely came back, and our water glasses spent most of the meal empty because there were very few refills. Portofino is your only breakfast option, so make sure you get an omelet. We only went there once for dinner, and it was so-so. We really enjoyed El Patio and Sunny Side Grill though! Another not amazing part of the trip was the smell. I’m not sure how sewage works in the island, but there were times when parts of the resort smelled a bit sewage-y. I doubt that’s a Sunscape problem but a Cozumel problem. The drinks were pretty delicious all around. Other reviewers commented on the drinks being weak, so I would just ask for a double if I was looking for something a bit stronger. Overall, our stay was very enjoyable. We will definitely be back!
Needs updated, food quality needs a lot of work, slow service, but beach and views were beautiful. Entertainment was boring and non eventful. Need more variety of restaurants, seemed more like a hotel and not a resort. Didn’t feel like other resorts...more self serve. The beach bar staff was great as well as the maid sevice!
Sunscape Sabor Cozumel is an excellent resort to stay for an all-inclusive vacation. The property was elegant and beautiful! The amenities were fabulous. The room was welcoming and cozy. I highly recommend this resort and would be happy to visit again!
It is the best!!!
I went here and had the best experience of my life. I learned things here that I would not have ever learned anywhere else. If you want to go here to relax, this is the place. You can relax by snorkeling on the nearby reefs or by the pool. they have a snake bar with all inclusive things. I went scuba diving and went on a tour of the island which included visiting ruins and a tequila bar. Again, if you want to go here, it will be the best time of your life. I promise.
The staff is so nice. The room we got was perfect. Close to the beach and pool area. I highly recommend this hotel. I’m pretty sure you will get a perfect stay. This was my second time at this property and for sure i will come back soon!