Hotel Overview

2019 Exceptional Values
Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.  
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary. This honeymoon package is complimentary when you book the Honeymoon Junior Suite with Jacuzzi or higher for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Sunscape Sabor Cozumel is the perfect getaway for endless fun in a beautiful destination. Located on the small island of Cozumel, just 12 miles off the coast of the Yucatan Peninsula, this is the largest and most complete beachfront resort in Cozumel. Guests will enjoy a getaway complete with all of the privileges of an Unlimited-Fun® vacation. With 2000 feet of white sand beach, this is an excellent choice for families, couples, and singles to enjoy countless daytime land and water activities, limitless food and beverages from four reservation-free restaurants (most with oceanfront views!), unlimited top-shelf spirits from three bars & lounges, and so much more! 

Relax, refresh, and rejuvenate your mind and body at the Sunscape Spa by Pevonia®. Offering a wide variety of treatments, the Sunscape Spa by Pevonia® will be the ultimate place to indulge, pamper, and take care of all your beauty needs. Stay in shape at the fitness center with state-of-the-art cardiovascular equipment, weights, life cycles, and more.

Located near the second largest barrier reef in the world, take the opportunity to explore the tropical underwater world of the Great Mesoamerican Reef through scuba diving and snorkeling! 

Sunscape Sabor Cozumel offers the ultimate fun in the sun getaway with many different daily activities and night time entertainment. Kids will have a blast with all the fun-filled activities at the Explorer's Club, a fully supervised program with extended hours for children ages 3-12. 

*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.


Cancun International Airport (CUN) : 59 miles
Cozumel International Airport (CZM) : 10 miles

Property Information

Year Built: 1996
Total rooms: 452


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Christmas cancellation policy (24 Dec 19 - 31 Dec 19): Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3091 reviews
  • 4.0 star tripadvisor rating
    Great Friend Vacation Location

    I booked a vacation with a group of friends for May 2019. Temps in May are usually in the upper 80s, so perfect beach weather. The weather did not disappoint, and neither did Sunscape Sabor Cozumel. We had a jungle view room, but we could still see the ocean, which was nice. The room was pretty clean, and the AC was phenomenal. The beds were way softer than I expected given the price of the resort. My group was all pleasantly surprised at that. All the lights and TV worked fine. The staff were great! Alfredo at Tortugas makes the best blended drinks at the resort. You can get your coffee with Bailey’s in the morning at the Lobby Bar and watch sports, if that’s your thing. We absolutely loved Arbey and Oscar, who taught water aerobics. We had the opportunity to have lunch with Arbey, and he told us all about the resort and what it’s like to live in Mexico. Meeting him was definitely a highlight of our trip! We enjoyed the free activities at the resort, from water aerobics, to “crazy game”, to ocean kayaking. There was never a dull moment! We also checked out the spa. The fish pedicure was ok. We mostly did it for the experience. Lucia assisted with that, and she was very kind and helped me muddle through my broken Spanish to speak with her. The hydrotherapy was AMAZING though. We would definitely do it again. There were a few things that weren’t amazing: namely Da Mario’s. We waited for over an hour for our food, and it wasn’t that busy. Our server rarely came back, and our water glasses spent most of the meal empty because there were very few refills. Portofino is your only breakfast option, so make sure you get an omelet. We only went there once for dinner, and it was so-so. We really enjoyed El Patio and Sunny Side Grill though! Another not amazing part of the trip was the smell. I’m not sure how sewage works in the island, but there were times when parts of the resort smelled a bit sewage-y. I doubt that’s a Sunscape problem but a Cozumel problem. The drinks were pretty delicious all around. Other reviewers commented on the drinks being weak, so I would just ask for a double if I was looking for something a bit stronger. Overall, our stay was very enjoyable. We will definitely be back!

    Jun 02, 2019
  • 2.0 star tripadvisor rating
    Very Lackluster

    Needs updated, food quality needs a lot of work, slow service, but beach and views were beautiful. Entertainment was boring and non eventful. Need more variety of restaurants, seemed more like a hotel and not a resort. Didn’t feel like other resorts...more self serve. The beach bar staff was great as well as the maid sevice!

    May 31, 2019
  • 5.0 star tripadvisor rating
    Cozumel Vacation

    Sunscape Sabor Cozumel is an excellent resort to stay for an all-inclusive vacation. The property was elegant and beautiful! The amenities were fabulous. The room was welcoming and cozy. I highly recommend this resort and would be happy to visit again!

    May 30, 2019
  • 5.0 star tripadvisor rating
    It is the best!!!

    I went here and had the best experience of my life. I learned things here that I would not have ever learned anywhere else. If you want to go here to relax, this is the place. You can relax by snorkeling on the nearby reefs or by the pool. they have a snake bar with all inclusive things. I went scuba diving and went on a tour of the island which included visiting ruins and a tequila bar. Again, if you want to go here, it will be the best time of your life. I promise.

    May 29, 2019
  • 5.0 star tripadvisor rating
    Great experience

    The staff is so nice. The room we got was perfect. Close to the beach and pool area. I highly recommend this hotel. I’m pretty sure you will get a perfect stay. This was my second time at this property and for sure i will come back soon!

    May 28, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819