Hotel Overview
Sunscape Sabor Cozumel offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Location
CozumelProperty Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4204 reviews-
The good, bad and ugly
All staff and general workers were great. Food subpar pukfyg-2hekqe-ruHpyz. No real options. If you are dissatisfied with the breakfast, order an omelet! Probably a great inexpensive place for a family with kids on a budget. Do NOT NOT NOT take the Unlimited Vacations Club presentation. Read The NY Times article and be prepared before you go. The article will tell you better than I can. We made the best of what was offered. Copious amounts of alcohol helps. We would not consider returning. Read recent reviews. Anything negative is probably true.
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Horrible
Staff is very rude and food is sub par. They let the resorts on each side of you use your resort but you can’t go anywhere else. This crowds the only two restaurants you have access to. They will also try to trick you into a time share. I wouldn’t recommend staying here. Also no room service at an “all inclusive” is wild!
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Deceptive advertising, 1/3 smaller than 3 years ago.
This resort has really gone downhill in the past few years. Despite the advertisements they are down to one restaurant and one outdoor eating place. Many times they are not both open. This was our third visit in the past 5 years and we won't be returning. Only two bars now. Deceptive advertising on the website and other places. This place is approximately 1/3 the size it was 3 years ago. So does not compare to most of the other resorts on the island for the same price.
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Sunscape stay November 24
The staff is Awesome at Sunscape. Our room was clean and well kept for us. The Beach and facilities were kept up and clean everyday. I would recommend Sunscape to any family looking for a fun atmosphere. The Staff for the activities for the kids was great!
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Beautiful getaway
Everything was wonderful from the food to the service. The rooms were outdated, but the mattress was awesome and sleep is the only reason we were in our room. The activities were fun and you can tell they try to hit every age level in that preparation. The beach access, sports and amenities were excellent. I would recommend you bringing a hairdryer, if you require one. I requested one on the days I needed it, but it didn't arrive timely.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.