Hotel Overview

Sunscape Puerto Vallarta Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Nestled along a gorgeous stretch of golden beach in Banderas Bay is Sunscape Puerto Vallarta Resort & Spa. 

Perfect for families, couples, and singles, each guest can take advantage of an Unlimited-Fun® getaway, which includes luxurious guest rooms complete with balconies or terraces, limitless buffet and a la carte dining with no reservations required, top-quality beverages, and more. And, no wristbands are required throughout the entire resort! 

Guests of all ages can take part in a variety of daily and nightly entertainment, including movies on the beach or terrace, tailgate parties for Monday night football, and x-game competitions. There is also one swimming pools and a brand new waterpark, as well as an assortment of watersports. Children ages 3-12 will enjoy the Explorer's Club for Kids, while teenagers ages 13-17 will have a great time at Core Zone Teens Club. 

Also available is the fully-equipped fitness center, which offers a variety of equipment to keep you in shape during your vacation.

With so many things to do and see, your getaway to Sunscape Puerto Vallarta Resort & Spa is sure to be a memorable experience that lasts a lifetime! 


Puerto Vallarta
Puerto Vallarta International Airport (PVR) : 3 miles

Property Information

Total rooms: 340


Hotel Details


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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6361 reviews
  • 2.0 star tripadvisor rating
    Go else where

    Not that great, the food was not even hot, we bought a meal plan package AND they would leave whats left, then, the service at the pool. Was pretty mutch bad. Younhad to stand up AND break their grup chat to serve you, i mean if your our waiter tray to be attentive

    May 23, 2024
  • 5.0 star tripadvisor rating
    Suncape Puerto Vallarta

    The staff was excellent. Everyone was very helpful. The Amstar team was amazing and make are trip a joy.

    May 20, 2024
  • 4.0 star tripadvisor rating
    Enjoyable stay

    We really enjoyed our stay. Close to a lot of amenities. The place is great. Beautiful beach and the sunset is a site to behold. Food is 4/5. Housekeeping is 5/5. Entertainment 3.5/5. Service needs to improve as there’s not enough staff to take care of the guests specially the bar and restaurant. Though overall it’s a fun place to be for family.

    May 18, 2024
  • 3.0 star tripadvisor rating
    Good for what it was

    This was on the lower cost end of CheapCarribean resorts so keep that in mind. Pros: Rooms cleaned well as was pool (poolside kept clean throughout the day, free of empty cups, etc) Leo was very welcoming and overall staff was just very friendly Paulina, Anahi and Luis of entertainment staff were fantastic! Overall servers and bartenders were great Pool was awesome and they take such good care of it Lovely beach right past resort, super soft sand Lots of variety at buffet especially Burgers and hotdogs at snack shack for lunch were yummy Variety in events (the crazy game is a hoot each day) Kids had a great time and enjoyed being able to order drinks (non alcoholic) themselves Felt very safe Cons: Entertainment was poorly advertised so even if we knew what was happening, we didn't know where, but one night there was a special dinner before show that was not advertised any where Our fridge in room never got restocked The kids beds had no blankets (only fitted sheet) The drinks were not ever real fruit juice, tasted highly of artificial sweetener and looked like Tampico punch bottles for "juice" (however bartenders made a huge variety of things) No gaming room we could find that had been advertised on CheapCarribean and didn't give bottle in room as advertised We had zero hot water for our entire 5 day trip, at best we got luke warm water

    May 17, 2024
  • 2.0 star tripadvisor rating
    Not the greatest stay

    The room was okay, the device was good. But the food was bad, very bad! I understand most all inclusive hotels are buffet style but sunscape had the most repetitive food experience in all their restaurants. Coffee tasted old so I didn’t even have coffee the week we were there. The cafe is good they had small snacks that were actually really good. Not bad but definitely not the greatest hotel

    May 15, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.