Hotel Overview

2019 Resort Added Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when you book the Sun Club Junior Suite or higher accommodations category for a minimum of 7 nights. (restrictions apply*)
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Located in Dominican Republic is Sunscape Puerto Plata, a tropical haven that sits on beautiful Playa Dorada beach.

Enjoy Unlimited-Fun® inclusions without ever having to put on a wristband! Head to dinner without worrying about whether or not you made a reservation! Enjoy live music and entertainment throughout the evening! With perks like this, it's easy to see why Sunscape Puerto Plata is a fantastic choice for your next getaway.

Want to spend your day playing sports or enjoying the ocean? A variety of indoor/outdoor and water activities like beach volleyball, tennis, wind surfing, and snorkeling will keep you fully entertained for hours.

Dine at nine delicious restaurants and savor buffet, a la carte, and snack options - without ever having to make a reservation! Finish your meal off with a drink at one of the eight bars available throughout the property!

*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.


Beach - Puerto Plata
Gregorio Luperón International Airport : 10 miles

Property Information

Total rooms: 452


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 3673 reviews
  • 5.0 star tripadvisor rating
    Perfect vacation

    The Sunscape is very well taken care of. The room we had 2105 was in a very good location. It was close to food, pools and the beach. The room was a nice size and very clean. All of the staff were friendly, professional and polite. Our experience at the Sunscape exceeded our expectations. We look forward to visiting again.

    Nov 11, 2019
  • 4.0 star tripadvisor rating
    Nice rooms, great food, good beach

    We stayed in the superior adults section which I would advise. Definitely worth the extra couple bucks. Our original room at check in was two double beds but the staff was able to switch us rooms to a king the next morning. Food in the buffet was great and the pizza shop was nice. We didn’t have the opportunity to do any of the speciality restaurants with only one open per day being a slower time of year and a couple larger groups for weddings. It does get busy during the weekends with the locals on the resort so expect a bit more traffic. The spa was great. And if you’re looking to go to the market the horse carriage ride with short sight see is a bargain at $20. Upon our departure with the later flight to Toronto the Sunclub staff gave my wife and I a room for a bit to have a shower and get ready which was greatly appreciated with our flight delay. My only complaint of the trip was I wish they would take a bit more focus on the security safety side for unruly guests. One feller during our stay was talked to virtually every day about his behaviour and a couple times had to have the police involved as well. He caused issues on a daily basis and made many guests uncomfortable or would attempt a confrontation with them out of nowhere. I was always shocked to see him still there the next day otherwise I’m sure the Sunscape has the opportunity to be an ideal perfect vacation spot for many couples and families.

    Nov 10, 2019
  • 3.0 star tripadvisor rating
    O.K but would not return

    Just returned from this resort. We have been to the Caribbean 11 times and this is how we would rate this resort. The beach was beautiful, clean and could walk for miles. Lots of vendors which bothered some people but we met a young man known as "Baby Face" who sat and talked to us awhile as he made personalized bracelets for the kids, which they loved. We brought 36 family and friends with us for my daughters wedding which was more then we expected. Germy and staff put together a beutiful ceramony and dinner after. The resort was very clean and pools were good, loved the rule of no saving lounge chairs, 1st resort that didn't allow people to hog chairs all day. My daughter was upgraded to the Sun Club as bride and groom are usually I guess, so my husband and I paid for my sons family and ourselves to be upgraded also. We arrived Friday night to a quiet place which then got very busy on the weekend. We found out that they have day passes and weekend specials for local people. We couldn't get in the Italian restaurant so we went to the Grill which was good, hard to get near the pool bar with the locals there, some were very rude. I didn't pay for the upgrade to watch one guy blow his nose in the little pool in the Sun Club V.I.P area and later when returning to my room a guy was taking a piss 20 feet from the bathroom in the pool area. Didn't spend much time there. When the locals left and it got quiet we had no chioce in restaurants cuz they closed the A la Cartes. There would be a buffet, pizza place and 1 Ala Carte each day but you never knew which one where til you got there. The buffets were the smallest we ever seen and very little variety, no bacon at breakfast. Was not happy with the food at all accept for the Italian restaurant which we finally got to eat at for my daughters reception. They seem to have an issue with the water for showers, had a cold shower first morning there and my husband halfway thur his shower the water shut right off. In our group half of us had water problems. Overall everyone arrived home safe, we had great weather but would not return there.

    Nov 09, 2019
  • 5.0 star tripadvisor rating
    Paradise at a Resort

    Sunscape is a wonderful resort. Conveniently located near the POP airport in Puerto Plata. It is spacious and yet very comfortable. The pools at the resort was very nice and clean. The beach nearby is very beautiful and serene. Excellent food buffets. Breakfast and the Dinners were the best. The staff was EXCELLENT! They were all very helpful, professional and friendly. The sincerity and friendliness of everyone is so genuine and nice. A special shout out to Emillio Jose. Sunscape is a sweet piece of paradise in the caribbean.

    Nov 08, 2019
  • 2.0 star tripadvisor rating
    Do Not Go Here

    Overall the experience at this Sunscape was terrible compared to other Sunscape’s. The food, except for breakfast was inedible. The only well cooked meal and having it hot was breakfast. The food was always cold and mostly undercooked or even raw. This resort needs major overhaul from the rooms, the equipment and some of the staff. Compared to the Sunscape’s in Jamaica or Curacao this is less than a 0.

    Nov 06, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319