Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking at least 7 nights in the required room category. Restrictions apply - see applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when booking the required room category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3670 reviews
Very great vacation, had a wonderful time. The staff was amazing and very attentive. The food was great and had variations of food, very authentic. Resort was right on the beach, pool was amazing warm and relaxing. One night they had a carnival show and a rock show, always something to do at the resort. Also have very fun and adventurous activities outside of the resort to participate in. Overall very awesome experience.
Had an amazing time, the staff was amazing and very nice. Especially Jose and Roger. They were great and went out of the way to make sure we had the best experience! The Carnaval show was so awesome! The bar was amazing make sure and order the long islands and lots of Tequila shots!! Everyone was so nice
Very nice people felt very at home and and they were very accommodating. They went out of their way to help us and to show us new things all around. They made me feel very welcome and made me have a great time!
Incredible service, amazing memories
The hotel staff was so kind and accommodating. There was security around the entire hotel, life guards in the pool and on the beach. The food was authentic Mexican and American dishes as well. The beach was clean. There was entertainment morning and night. You could go here and spend no extra money and have an activity packed time. But we did the extra activities and they were so fun! The atvs were our favorite, deep sea fishing, snorkeling, kayaking, massages, and morning bike rides. We were treated like royalty and the staff began to fee like family.
Amazing service by the entire staff, I must say Jorge (concierge) and Daisy have made our stay very memorable, they have gone above and beyond to make this stay very special. We came to Ixtapa to celebrate our anniversary, Daisy not only planned an amazing romantic dinner on the beach, a couples massage, she also decorated our room with such a personal touch, Jorge made sure that we had a great experience in our tours and outings. Faustina kept our room clean and cozy our entire stay. Jesus was great on our 18K bike ride (its a must, 2 bike rides a day if weather permits) Great resort overall!!!!