Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking at least 7 nights in the required room category. Restrictions apply - see applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when booking the required room category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3783 reviews
Our view from 2109 was amazing the best I have encountered so far in my travels. Sadly when we arrived there was not allot of communication about repairs to the blue grill and swim up bar and starlight Lounge ( all closed) they did open up the day before our departure and it entire resort changed for the better. They need a few simple upgrades to make a 4 star.. ADULT ONLY POOL SECTION would be #1 !!! The sun club upgrade was worth the 100$ for the week. We had wifi everywhere -room service-personal concierge-the sunclub Room with premium booze applies and AC was a bonus!! The food is ok we found one or two things each day that were impressive but over all blah:( THE STAFF are what makes this resort the great experience. JOSE from entertainment made our entire trip he is so personable sweet exciting and very entertaining ❤️ He would make an amazing bartender!! Also Antonio is the best server in your hotel this man is one of the hardest workers I have ever seen and is always smiling😁🍹 The spa was absolutely perfect we had facials and hydro path experience for under 90$ and walked away floating on a cloud I was blown away very very impressed! Thank you ladies!!!
Girls week away
Beautiful weather, beautiful room with a remarkable view. Food was ok not much selection to pick from. Pool was small to accommodate all the guests. Definitely reccomend the spa it was very relaxing. Entertainment was fantastic especially Jose he really made our week. He is super friendly, fun and a prankster. All staff were super friendly and helpful. Would definitely reccomend upgraded to Sun Club. Overall had a great holiday would definitely return.
10 day all inclusive vacation for family of 4
Ixtapa is a very beautiful city safe to go and walk around with the kids (ages 6-10) never once felt unsafe In the areas in and around the sunscape resort. The markets were great my kids loved it. The Sunscape Dorado Ixtapa is a nice safe resort very fun for the kids. We paid extra for the preferred club suite room .The good was the ocean view made the upgrade worth it in my opinion (not my wife’s) but the premium level alcohol and food was not the best. The bad Was they would only allow me to take one corona beer at a time and we stayed on one of the higher floors. So it was a bit of a pain going up and down at night time for beers . The first couple days we had some issues and the hotel corrected and or helped us out . We did stay for ten days so we had a lot of time to get used to it.If the food is not good enough at the buffet order room service food as it was quite busy a few times at the buffet and restaurants at dinner. This was a nice bonus we got with the upgrade the quality of food from room service was a lot better also. It’s not huge resort like the ones in other places in Mexico but it’s as well kept or better. The hotel managers take pride in this place and want to ensure you have a good time. So if you do have an issue just simply talk to them politely and have patience as the have a chain of command to go through also! On the sunscapes stretch of beach there were beautiful manta rays swimming in the waves all day daily we could watch from our balcony or go down and stand in the waves and watch them come literally fly up into the waves about 6-8ft. It was quite amazing and I hope they keep on practicing conservation and cleanliness of the ocean around these hotels as manta rays are truly beautiful animals. Please do not throw garbage into the water or let things blow into the water as these animals are swimming with there mouths open trying to catch plankton and could easily take in plastic. Having these animals thriving around the resort like this is a testament as to how well they are doing keeping the ocean clean around the resort good job to the ixtapa dorado staff and keep it up . We have been almost everywhere in Mexico and seen the nicest beaches around tulum but this one is very unique it’s kind a like Hawaii with big waves and you can swim and play and watch the manta rays doing the same. The beach is what made this 5 stars for me. Some people that are more fussy about food might complain but a vacation is also what you make of it. I would highly recommend ixtapa for families and this hotel . Thank you for having us.
Enjoyed my stay
I stayed at this resort for 2 nights (October 18-20) and enjoyed it a lot. I was on the 12th floor with partial ocean view. Beautiful view. The room was very nice. Comfortable bed yet not so comfortable pillows. The bathroom was spacious and haf everything I needed! The breakfast was very good with tacos, crepes, etc. The lunch was good too. I had bronchitis while visiting and when I noticed their soup was cold they were so sweet to make a fresh vegetable soup (They offered me chicken noodle but I asked for vegetarian) just for me :) We LOVEDDDDDD the Italian restaurant on level M. We loved it so much that we went there two nights in a row. They had delicious caprese salad, tomato cream soup, 4 cheese pizza, and grilled mahi mahi. Their panna cotta was also yummy! I loved the coffee shop at the lobby. They had delicious cappuccino and latte. One thing you need to be aware is the free internet only works at the lobby. In order to have internet in the room and around the hotel we paid $200 mexican pesos for three days access. The pool and beachside was very nice. The waiter who worked around the pool was great. They kept asking if we needed anything. They had good quality drinks (good wine and beer). During my visit they had local tourists. The receptionist said that the Canadian come in November :) I always enjoy being around locals therefore, loved every minute of it.
Wonderful place to visit!!!!!! It was a pleasure 😊👍🏼 The food is great. The beach is relaxing. I recommend the spa treatment. You will feel full of positive energy after visiting this paradise! Hope to be back soon!!!