Hotel Overview

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking at least 7 nights in the required room category. Restrictions apply - see applebeachbrides.com.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when booking the required room category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.

Vacations at Sunscape Dorado Pacifico Ixtapa are anything but ordinary. Day and night, the fun never stops for families, singles, and couples. Sunscape's world of Unlimited-Fun® gives you one of nature's most pristine beaches, 24-hour room service, top-shelf spirits, daily refreshed mini-bar, and spectacular ocean views, all while experiencing the special feeling of being welcomed as a most honored guest. 

Fun in the sun awaits at the beach and pools. Fabulous a la carte restaurants and tropical drinks are all part of your escape. The resort features a luxurious tropical atrium, outdoor theater, pool with two waterslides, spa with world-class amenities, Explorer's Club for kids, and Core Zone for teenagers. Fantastic golfing, shopping and nightlife are all nearby. 

Enjoy six amazing first-class restaurants including a buffet, three a la carte options, a grill and a cafe, each offering a unique experience and flare. Be tempted by tasty international and island specialties and four bars serving unlimited premium beverages. 

The first-class spa features a massage and facial center with hydrotherapy rooms, soothing signature treatments, couples treatment rooms, oceanfront massage options, and brand name products, all built specifically for your relaxation and comfort. The state-of-the-art fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, life-cycles, and step machines. 

*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Beach
Ixtapa-Zihuatanejo International Aiport (ZIH) : 12 miles

Property Information

Total rooms: 285

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3320 reviews
  • 4.0 star tripadvisor rating
    excellent service

    Highly reccomend Sunscape Dorado!! The staff went above and beyond to give me a fantastic experience!! Food ,beverages and service were all fantastic. i cant wait to return. This will be my go to resort for sure.

    Jun 01, 2019
  • 2.0 star tripadvisor rating
    Less than expected

    The sales presentation sharks are horrible. You cannot go pass the elevators to the restaurants or beach without being attacked. The installations are old. If you want to get a drink during the day you have to go all the way outside to the bar by the kids zone. Yup by the kids zone makes no sense. However we did find amazing bartenders there. Luis and Silvano did the best with what they had!! They ran out of supplies ans had to relay on others to bring.....which at times didnt happen. The nightly shows left very little to desire no well coordinated at all. Food was mediocre service so so. We did find the Italian restaurant had the best service and food. Would recommend you have dinner there our server Lot was very attentive. Something else that makes no sense....the spa also backs into the kid zone area so you are getting a massage and listening to the kids screaming.😳

    May 27, 2019
  • 3.0 star tripadvisor rating
    It is just ok.

    Ammenities and rooms are ok, lobby looks a little bit dated, check-in is slow, food is so-so, glasses are really small so you need to ask for drinks constantly. After check-out, I was told I could no longer hang-out in the pool area and felt like people were spying on me. Never had I felt in such way in a resort before.

    May 21, 2019
  • 5.0 star tripadvisor rating
    Excellent hotel, service incredible

    I was in the hotel one week and it was an amazing experience, delicious food and the service was incredible, the room was so clean and confortable, Gustavo is a good waiter, he is at the Tamarindos Restaurant, all the staff are incredible.

    May 21, 2019
  • 1.0 star tripadvisor rating
    they stole me in my room, like 100US lol!

    they stole me in my room, about money they stole me like 100US and hotel never give back it. Guys really be careful when you visit this hotel with your items $$ cus they go for all, u aren't save take extremely security with your money in this hotel. Ciao!

    May 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819