Free Symbolic Weddings: Receive the Sunscape Sun Kissed Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See https://www.applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary. This honeymoon package is complimentary when booking a Sun Club Junior Suite Ocean View room category or higher for a minimum of 7 nights. (restrictions apply*)
Family: Two kids 12 & under Stay, Play and Eat Free during select dates.
*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6408 reviews
Do not recommend with kids
If you want to relax by the pool and have some good food in the resort- I do not recommend. If you want to explore the island - it is a good place to sleep. Serice is terrible, slow and nobody gives a damn about you or your little kids (waiting for 2h to get a space in the restaurant and an extra h to get pasta with cheeses or fries)
Difficult to find a positive
Resort is located on a beautiful beach, therefore the scenery is great. The food at three of the restaurants was quite good. The Sun club rooms have a scenic view. These are the positives. Was not informed of construction going on during stay. Rooms were slightly upgraded but very dirty -dirty vents and filters, bug bites every day, missing shower door, water temps not easy to find a decent temp for shower, tv - not hd and very limited selection of channels. Do not pay for the upgrade as there was no premium drinks or liquors. Not safisfied for the rate that we paid. Breakfast food was not good - food was set out. Kids club - no one attended - why? Teens club - very dirty - not much to do - no one was in there. Will not be back.
Found.."Piece of Heaven"
Awesome resort; great restaurants to satisfy the "fussiest" of eaters! Staff exceptionall,ready & willing at all times to to satisfy your needs, whatever they may be, always a kind word, that being "my pleasure",heard so often. Great bars/ bartenders, beautiful beach location/ sunsets to die for!
Terrible service,” & Beautiful views
Food was terrible. The rooms were low quality, the service was very slow and at most times not even there. Again Goood was awful ! The people there were very nice and kind I just wish they would be more organized and faster. I will not go again
BEACH COVE IS THE ONLY THING WORTH VISITING AT THIS RESORT
We read the reviews before visiting and tried to go in with open minds..... However, when we arrived it was clear that the previous negative reviews were not exaggerating! I consider myself and my friends low maintenance but this trip tested all of us. When we first arrived half of our groups rooms were ready, the others were not. My room was ready....I apparently got a room that was in one of the old buildings....Our room was old, dirty and HOT! The a/c never worked properly and the only reason we didn't complain was because another member of our group didn't have a working a/c and it took the resort 3 days to get them a new room! Dinner time was always stressful. The first night we ate at the Italian restaurant. Our waitress ignored us, told us they were out of multiple entrees, never refilled our drinks. I tried to get the waitresses attention 3x and she literally made eye contact with me and would continue to ignore us and walk past our table. We were appalled at the service. No one in our group was asking for anything special, we just wanted to order food but even that was too much. By the end of the meal we had enough and talked with the manager. That was just the first NIGHT! It seemed like the entire staff could care less--From house cleaning, the bar, the wait staff...no one could be bothered. The resort is old, the restaurants were always out of several entrees and understaffed. Food was....eatable. The only thing good about this resort was the beach cove. It was perfect for snorkeling and the water was gorgeous BUT THAT'S IT! Over half the beach chairs were broken so were constantly on the hunt for a chair that actually worked while we were at the beach.
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319