Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- 24-hour front desk
- Air conditioning
- Child programs†
- Children welcome
- Lounges/bars
- Restaurant
- Room service†
- Wi-Fi
† Fees may apply
- Pool
- Soccer field †
- Spa †Aura Spa
- VolleyballBeach volleyball
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17236 reviews
-
Nov 10, 2025Excellent service by Egar
The Italian restaurant at the Sunscape the atmosphere and the service was excellent. My server Egar was professional and went above and beyond in serving me and my family. His attitude and overall professionalism was notice. Thanks for a beautiful experience Egar I will definitely visit again.
-
Nov 10, 2025
Excellent & memorable service by Edgar
Edgar at the Italian restaurant was fantastic. He was our server both times we went during our stay & the level of service was immaculate. He was very attentive & very polite. Thank you Edgar & Sunscape
-
Nov 10, 2025Great all inclusive. Best beach I saw all week and went on multiple excursions privately booked.
Amazing location, best beach, clean hotel. Great ocean view from my room, balcony with hammock was an extra bonus. Food is good for an all inclusive. Enjoyed Azul as a sit down restaurant. Pool is nice. 3 nice bars, easy to get your drink and go. Between this hotel and the next has a place for sea turtles to hatch and be kept safe from predators.
-
Nov 10, 2025
Jazmin is the BEST.
Jazmin did my massage and I have had many in the past but never as good as this one. The scrub was heavenly, now I know how my skin has always wanted to feel. Her deep tissue massage loosened knots that I have had for years. Her 20 years of experience was evident through the magic of her hands. Lulu did my sister’s facial & massage, also a “best experience”. We cannot recommend this service more. Do it!!! Spoil yourself!!! It will be the BEST thing you did on vacation.
-
Nov 10, 2025
Amazing
My sister and I had massages with jazmin & lou lou. I feel like new money! I truly feel amazing. The ambiance, the smells, just everything. Thank you s9 much ladies! You made these old bones feel great!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.