The brand new Sonesta Ocean Point Resort embraces a contemporary Caribbean style, offering an adults-only, limitless all-inclusive vacation experience, while bringing style, luxury and outstanding service to St. Maarten. Set in the most spectacular location with breathtaking views over Maho Bay, adjacent to Sonesta Maho Beach Resort, Casino & Spa, the 129 all-suite ultra-luxurious yet sustainable “resort within a resort” sits on the westernmost point of the island and features exclusively three pools including the Edge pool with a zero entry cliff side beach, four bars and two restaurants including the signature Azul restaurant and other resort amenities such as 24-hour room service, state-of-the-art fitness center, an open-air wellness area and private cabanas. Amenities are complemented by exemplary service from personalized concierges and Butler service in the top 25 suite categories for extra comfort and next level luxury, all culminating in one of the most uniquely designed resorts in St. Maarten and the entire Caribbean.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 1596 reviews
All Adult...NOT so "All Adult!" Also, Beware of erroneous charges that appear on your bill after check out!
My experience was initially pleasant until I woke up the second day of my stay only to find children as I paraded around the "adult" side of the resort in my thong bathing suit. I felt very uncomfortable in the restaurant on the Adult side with families sitting at their tables as I proceeded to check out what was on the menu. For a hot second, I thought it was me. I was told that children were allowed to eat on the adult side at the buffet style restaurant that is connected to the check-in side for Adults. Also we had dinner on the adult side at Azure and their was a family with children there as well. They have guards the stand at the gates that lead to the adult side but somehow two children were able to sneak in while we were at the pool by the Candle Light dining grill. The rooms were nice and roomy and are maid only gave us one turn down service despite me giving her a hefty tip the first three days. I only received turn down service on our fourth night. I was very disappointed. The food was basic "All Inclusive" food. I recommend eating out in either Phillipsburg or near Simpson Bay. Other than that, the hotel is not a bad place, it's a great location and watching the planes come in is an added treat! The pools could be kept a little cleaner, but I would revisit if they corrected the issues noted above
Great Solo Retreat
My experience with Sonesta Ocean Point Resort was nice for a solo retreat. The property was well maintained and the staff was friendly and welcoming. Overall, as a I'd recommend staying at Ocean Point again. Check-in process was a bit clunky. I arrived earlier than check-in but went to change and eat. My room was not ready (as expected) but being notified was more a wait-and-see process. It would be nice to receive a notification of some sort instead of having to hang around in the front desk. The room was nice, spacious, and very clean. The mini-bar/coffee options are good (nespresso, rum, vodka, water, etc). The only note is that because you are so close to the airport it can be quite loud, so if you are sensitive to noise, it might not be the best location for you. I never had a problem sleeping though (no midnight flights it seemed). Beach access is great, close to a bar and the water and it is walking distance to the section of Maho Beach were the jets fly in. I would recommend getting their early in order to grab a seat with an umbrella (if desired) they tend to become occupied quickly. The food choices were decent and convenient, however the wait at times for Ocean Terrace (especially in the am) was a lot and felt a bit rushed/hurried, it reminded me of a mess hall. I enjoyed eating more at the restaurants available on the Ocean Point side of the property. I'd also recommend making a reservation because it seems that restaurants book up quickly (example: The Point Restaurant). I'd recommend bringing a lot of singles/small bills for tips for the staff which is super attentive and kind. I went to Serenity Spa which is a highlight of my stay, the spa is quiet little retreat and the massage was excellent.
I am sad to report that our first day has not been great. We attempted to check in early and our room was not ready which is fine because we arrived early. We proceeded to go check out the lunch options. We found a buffet in which there were very minimal options, half of which were picked over or empty. We proceeded to explore the pool which was extremely dirty and pictures are attached. There is no air conditioning in the lobby and there is only one elevator currently working, making it a very long wait for the elevator. I agree with what a lot of other people said in their reviews in that a lot of the staff act as though they hate their job. I will update later in the day hopefully with a better report.
Could be a great place since it has a great location!
The resort room was nice, clean, comfortable and updated decor. The large pool on the adult side at the Sonesta Ocean Point Resort was very nice and had great service! The views are beautiful and we enjoyed the planes taking off and landing. We enjoyed breakfast and dinner at Azul which had a good menu selection and enjoyed the breakfast omelet you could order to your liking. Bernice waited on us often and she was the best! She greeted us like family only after knowing her for one day! We missed her actually when she had a day off. I would give this resort a 5 point rating if it wasn't for the untrained front office/reservation employees or the constant water or wind issues that occurred often. It seems the problem starts with management and they have not given their employees proper needed training. Most of the time we were given the answer, "I don't know"! Front desk people would disappear to find an answer and never return! We never saw a manager even though we often asked for one. Upon arrival our rooms (3 rooms, 6 family members) were not ready by 3pm, not until 4:30 pm! We had a hard time getting rooms near one another even though we booked with the understanding our nieces would be next door to their parents. We were sent to the buffet at the adult hotel while waiting for our rooms, which had mobs of kids! Kids were everywhere, disappointing. Making reservations for dinner at locations that were required at the resort was next to impossible on their system, never worked. We made dinner reservations with employees at guest services for 3 nights and were told each next day they were not available! We soon learned Azul was our best bet as that is a walk in. We had to ask 6 different people about getting a Casino card and not one knew except the Security Guard who kindly went to a behind the scene manager and found an answer for us. On a windy day at the adult pool a huge umbrella broke loose from the concrete deck (where it was bolted) and almost hit a guest, but did hit her chair. My husband ran to help her. Just seems like the constant water leaks throughout the resort should have a solution by now perhaps the right materials aren't used for repairs. Oh and I only had a half of a shower glass door, no answer on that either. We just kept towels on the bathroom floor at all times. Music was loud some nights and not needed throughout the hotel and some unruly guests were never taken care of by security. We me some very nice people though and enjoyed the views.
The hotel staff was great. We were greeted with smiles and positive attitudes. The hotel itself still seems to be experiencing some repairs to the structure. The rooms were clean and had ocean views. The food was ok. The drinks at the pool could have been better.