Hotel Overview

2019 Resort Added Values!
Extra Value: Daily buffet breakfast for two (specific category restrictions apply).
Family: Kids 17 and under Stay Free. Kids 12 and under Eat Free.

On the best stretch of legendary Waikiki Beach sits the towering Sheraton Waikiki - a true source of endless energy and electric excitement. Trendy, sophisticated, and completely refreshed, this Waikiki Beach resort ushers in a new level of comfort, style, and panache to the Waikiki scene, promising an inspired vacation for one and all. For preferred treatment, upgrade to a Sheraton Club oceanfront or mountain-view room. Club guests receive special access to the Club Lounge, a relaxing, upscale space that offers complimentary breakfast, afternoon hors d'oeuvres, and a variety of beverage options.

The resort is known for its breathtaking oceanfront views offered from 80% of the 1,634 newly transformed guest rooms and suites, a first-of-its-kind "Superpool," and award-winning dining venues. The Helumoa Playground features two freshwater swimming pools, a 15-foot-high by 70-foot-long water slide, a staging area for outdoor functions, two large whirlpools with sweeping views of Waikiki Beach, an interactive fountain area for kids, and chaise water sunning benches. Or you may choose to relax at the Edge of Waikiki, Sheraton Waikiki's infinity pool that seems to go on forever. Resort guests 16 years and older can take a dip and enjoy the illusion that extends all the way to the horizon, with magnificent views of Diamond Head and Waikiki Beach beyond.

The restaurants at Sheraton Waikiki feature locally grown products carefully prepared by our innovative chefs to showcase the tastes of Hawaii. The newest hotspot for tapas, tastings, and libations in Honolulu is Rum Fire. Located in the heart of Waikiki, Rum Fire offers a dining experience like no other on Oahu with the largest selection of vintage rum in the United States, an innovative BaHawaiian menu, and dramatic fire pits. Enjoy traditional island melodies as Hawaii's finest entertainers play every night on Rum Fire's patio.

Ingredients (some assembly required) is Honolulu's newest innovation in casual dining. Made-to-order gourmet meals and fresh healthy ingredients cater to guests on the go. The Edge of Waikiki, the signature pool bar and grill, offers alfresco dining at the water's edge. Enjoy tropical beverages and delicious eats while you soak up the sun and endless views of Diamond Head. Keep an eye out for the sea turtles.

Of all Waikiki Beach hotels, one towers above the rest - the Sheraton Waikiki is a modern monument to traditional Hawaiian hospitality. This Oahu hotel is perfect for families seeking Hawaiian adventures, couples in search of romance, or weary travelers in need of a rejuvenating escape. The Sheraton Waikiki is your gateway to Hawaii's favorite playground, Waikiki Beach.

Location

Waikiki Beach
Honolulu, HI, USA - Honolulu International (HNL) : 15 miles

Property Information

Year Built: 1971
Last Renovation: 2011
Accessible rooms: 10
Floors: 17
Total rooms: 631

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum parking fee of $35 (self) + tax or $45 + tax (valet) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $37.70 per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Leahi Club Lounge will be closed for a refresh project. Please note renovation dates and times are subject to change at any time without prior notification.
Advisory Sheraton Waikiki has extended their room enhancement project. All Turtle Oceanfront category guestrooms have been fully renovated. This phased project has been carefully planned to ensure only about 20% of rooms are out of service at a time. The work is sectioned off by wing with buffer floors to minimize noise disruption. The work hours are 8am to 5pm Monday-Friday. Please note renovation dates and times are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:
* WiFi Premium Access in guestroom and public areas
* MiFi Rental - unlimited high speed internet (1 Mifi per room per stay)
* One (1) 4" x 8" photo keepsake and one (1) photo session per room per stay through Magic Memories. By reservations only between 8am - 6pm.
* Unlimited local, long distance, toll free and international telephone calls
* Two (2) 500mL bottled waters replenished daily upon consumption
* Adult pool floats (usage of pool bean bags on a first come, first serve basis)
* "Collections of Waikiki" discount booklet
* Children 5 & under eat free at Kai Market breakfast buffet and from children’s menu in designated outlet with 1 paying adult. Children 6-12 eat free from breakfast buffet at Kai Market and designated outlet with 1 paying adult per child.
* Sea Life Park - Buy one, get one free admission
* Access to RumFire Club nights
* Usage of phone charging locker
* Game room (shuffleboard, foosball tables, arcade game and Xbox stations)
* Helumoa Hale – tee pee usage at Helumoa Pool
* One Day use of GoPro rental per room, per stay from AT&T

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 7085 reviews
  • 2.0 star tripadvisor rating
    Partial ocean-view

    Check-in yesterday. Great hotel overall (infiniti pool, location) but we paid for a “PARTIAL ocean view room” that should not be described like that. We barely see a tiny part of the ocean from the left side of the balcony only. Staffs tried to help us but unfortunately they were no more “real ocean front room” available. Partial ocean view room description should not exist! Total deception for our wedding anniversary for the price that we paid...

    Oct 20, 2019
  • 5.0 star tripadvisor rating
    Awesome ocean views!

    This hotel is huge! It has the best location on the beach in the middle of Waikiki. If the convenience of city living with the relaxation of the beach is for you, then this is the place. There’s a busy kid’s pool & a relaxing adult pool, both just off the beach. I didn’t eat a single meal here bc there’s so much around the hotel. Just walk & you’ll find something.

    Oct 13, 2019
  • 2.0 star tripadvisor rating
    Disappointing visit this time around

    Have stayed at Sheraton waikiki a few times and have always been pretty impressed, unfortunately not this time. With current renovations happening we were disappointed to pay for a partial ocean view room but be put in a room with a view of a scaffolding. There was also renos being done around the pool area all day which was not great for a relaxing day around the pool. I understand renovations are necessary but some sort of warning when booking into such a highly regarded hotel wouldn't have hurt. I have also bought this to the attention of hotel management and they have ignored my email

    Oct 13, 2019
  • 5.0 star tripadvisor rating
    Best service ever

    Garrett W. Was absolutely fabulous, he made sure our stay was impeccable. We loved every moment we spent at this magnificent resort. Super clean, staff was super friendly and professional, the food was amazing, the pool breathtaking. We will definitely go back.

    Oct 09, 2019
  • 3.0 star tripadvisor rating
    Not worth the money

    We stayed here for a family stay-cation in September. I definitely feel I would have received more value for my money elsewhere. First, on check in, we asked about upgrades (Marriott Gold), and were told the club floor was being renovated. The only "perk" offered for being Gold members was the option to wear an ugly yellow wristband instead of using a room key card. No, thank you. No breakfast, no drinks, parking full price and resort fee full price. The room itself was adequate--they had provided an extra cot, which was very appreciated so my preteen kids hate sharing a bed. Room was very clean, as was the hotel in general. Our room mostly overlooked the concrete roof of the building below us, but there was a bit of ocean visible to the person that sat on the right side of the small balcony. There are a large number of elevators, which should have made transport quick, but because the button is located in the center, and people are not paying attention, you would frequently be standing on a completely full elevator waiting for the doors to close when some inattentive tourist would wonder up and hit the "up" button again, causing the doors to open even though no space was available. There are two pools, only one of which is accessible to kids. The "infinity" pool is apparentlya huge draw for people, because it makes good instagram shots. Since my last visit, they seem to have removed some of the yellow floaties. On my previoius visit, the "infinite" view was marred by a solid line of yellow floaties; now they only take up 75% of the the oceanside edge. My husband and I stayed in it for about 30 minutes--during that time only one "floatie" opened up and was immediately taken by another couple. The kids pool is nice, but there are rough parts in a couple of places--I and one of my kids both cut our foot just walking in the pool. There is a small water slide--kids up to age 8 will probably think it's cool. They do allow kids in the hot tubs, which is great for the over 5 set, but just know that every time a toddler gets in, hot water relaxes them (yuck). Location (oceanside): the Sheraton is oceanside, but it cannot be considered "beachside". The beach has completely eroded away directly in front of the Sheraton, and from the walkway that connect the boardwalk in front of the Sheraton to the beach in front of the Outrigger Reef. They do share the beach in front of the Royal Hawaiian, but that is a small beach that is also eroding away. The beach for the Outrigger Reef is much larger, you have to access it by going out the streetside of the Sheraton--not too long of a walk, but not as convenient as just walking out of your hotel. Location (downtown): the location of the Sheraton in Waikiki is phenomenal. They are easily accessibly to the Royal Hawaiian, one of the oldest and most beautiful hotels in Waikiki. It is also close to the International Market and many restaurants. If your goal is to shop and eat in Waikiki, this is a great place for you. I did not use any of the resort activities. They do have a couple of shuffleboard and pool tables available, but they were all in use every time I walked by. There is a Lawson's convenience store in the lobby area, which was very convenient though frequently also super crowded. Honestly, I feel like this hotel has a lot of potential, but it does not provide an exceptional customer service experience for the money. It doesn't feel like a luxury resort for couples, it doesn't feel like a family friendly resort, and it literally has no beach. I feel like it gets by because it is technically beachside, and people really do like that infinity pool for photos. Better amenities both in and out of room are needed to make this hotel a standout.

    Oct 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519