Hotel Overview

2019 Resort Added Values!
Extra Value: Daily buffet breakfast for two (specific category restrictions apply).
Family: Kids 17 and under Stay Free. Kids 12 and under Eat Free.

On the best stretch of legendary Waikiki Beach sits the towering Sheraton Waikiki - a true source of endless energy and electric excitement. Trendy, sophisticated, and completely refreshed, this Waikiki Beach resort ushers in a new level of comfort, style, and panache to the Waikiki scene, promising an inspired vacation for one and all. For preferred treatment, upgrade to a Sheraton Club oceanfront or mountain-view room. Club guests receive special access to the Club Lounge, a relaxing, upscale space that offers complimentary breakfast, afternoon hors d'oeuvres, and a variety of beverage options.

The resort is known for its breathtaking oceanfront views offered from 80% of the 1,634 newly transformed guest rooms and suites, a first-of-its-kind "Superpool," and award-winning dining venues. The Helumoa Playground features two freshwater swimming pools, a 15-foot-high by 70-foot-long water slide, a staging area for outdoor functions, two large whirlpools with sweeping views of Waikiki Beach, an interactive fountain area for kids, and chaise water sunning benches. Or you may choose to relax at the Edge of Waikiki, Sheraton Waikiki's infinity pool that seems to go on forever. Resort guests 16 years and older can take a dip and enjoy the illusion that extends all the way to the horizon, with magnificent views of Diamond Head and Waikiki Beach beyond.

The restaurants at Sheraton Waikiki feature locally grown products carefully prepared by our innovative chefs to showcase the tastes of Hawaii. The newest hotspot for tapas, tastings, and libations in Honolulu is Rum Fire. Located in the heart of Waikiki, Rum Fire offers a dining experience like no other on Oahu with the largest selection of vintage rum in the United States, an innovative BaHawaiian menu, and dramatic fire pits. Enjoy traditional island melodies as Hawaii's finest entertainers play every night on Rum Fire's patio.

Ingredients (some assembly required) is Honolulu's newest innovation in casual dining. Made-to-order gourmet meals and fresh healthy ingredients cater to guests on the go. The Edge of Waikiki, the signature pool bar and grill, offers alfresco dining at the water's edge. Enjoy tropical beverages and delicious eats while you soak up the sun and endless views of Diamond Head. Keep an eye out for the sea turtles.

Of all Waikiki Beach hotels, one towers above the rest - the Sheraton Waikiki is a modern monument to traditional Hawaiian hospitality. This Oahu hotel is perfect for families seeking Hawaiian adventures, couples in search of romance, or weary travelers in need of a rejuvenating escape. The Sheraton Waikiki is your gateway to Hawaii's favorite playground, Waikiki Beach.


Waikiki Beach
Honolulu, HI, USA - Honolulu International (HNL) : 15 miles

Property Information

Year Built: 1971
Last Renovation: 2011
Accessible rooms: 10
Floors: 17
Total rooms: 631


Hotel Details


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Hotel Advisories

Advisory A minimum parking fee of $35 (self) + tax or $45 + tax (valet) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $37.70 per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Sheraton Waikiki has extended their room enhancement project. All Turtle Oceanfront category guestrooms have been fully renovated. This phased project has been carefully planned to ensure only about 20% of rooms are out of service at a time. The work is sectioned off by wing with buffer floors to minimize noise disruption. The work hours are 8am to 5pm Monday-Friday. Please note renovation dates and times are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:
* WiFi Premium Access in guestroom and public areas
* MiFi Rental - unlimited high speed internet (1 Mifi per room per stay)
* One (1) 4" x 8" photo keepsake and one (1) photo session per room per stay through Magic Memories. By reservations only between 8am - 6pm.
* Unlimited local, long distance, toll free and international telephone calls
* Two (2) 500mL bottled waters replenished daily upon consumption
* Adult pool floats (usage of pool bean bags on a first come, first serve basis)
* "Collections of Waikiki" discount booklet
* Children 5 & under eat free at Kai Market breakfast buffet and from children’s menu in designated outlet with 1 paying adult. Children 6-12 eat free from breakfast buffet at Kai Market and designated outlet with 1 paying adult per child.
* Sea Life Park - Buy one, get one free admission
* Access to RumFire Club nights
* Usage of phone charging locker
* Game room (shuffleboard, foosball tables, arcade game and Xbox stations)
* Helumoa Hale – tee pee usage at Helumoa Pool
* One Day use of GoPro rental per room, per stay from AT&T

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 7158 reviews
  • 4.0 star tripadvisor rating
    Prime location with wonderful lounge.

    I wanted to give a 5 star rating, but unfortunately there were several fails related to one event. Our stay was 7 nights over Xmas. First the good. Location is prime. Multiple shopping complexes out past the lobby within 5 min walking distance. If you want to ride the Waikiki Trolley, the main stop is literally a few blocks out past the lobby. Waikiki Yokocho is nearby for Japanese food. Leahi Lounge is wonderful on the 30th floor. Beautiful views along with friendly staff. Stephen is a supervisor and he made our visits to the lounge very enjoyable. We visited multiple times through out the day. The breakfast and evening hours had a pretty good spread definitely better than lots of eating places around the immediate area. The things that could be improved upon. Check-in was quick, but neglected to mention the free holiday offerings (shows in the lobby). Customer service when things aren't going so well. One night, a storm was coming in and strong winds were blowing in. Due to the design of the balcony door, the wind caused what sounded like a boat engine revving outside. This was around 4am. I realized it was the wind and called reception. They told me this was a known problem and said there was nothing they could do about it and said just leave the balcony door open. Throughout that day if i tried to close the door, the sound would start up again. Then later that day i had to close the door because a guest was smoking marijuana and i did not want my 5 year old subjected to that... and of course the sound came back. I called security and they said they would send someone to check on the door and to see if they could do something about the marijuana issue. Of course no one came by and there was no follow up. The issue resolved itself when the storm dissipated later that day. The remodeled room besides that noise defect were beautiful along with having a nice bathroom (separate shower and tub). We were upgraded to an oceanview room. Overall, while I would be amenable to staying at this hotel again, I would also consider other options in the immediate area due to the service snafus.

    Jan 16, 2020
  • 3.0 star tripadvisor rating
    Big hotel with no special charm. . .

    We stayed here based on TA reviews who stated "have stayed at all SPG properties and this is the best." Well it was a pleasant stay but was 3 star stay (we walked over to westin to have a drink and the luxury collection which is more our style and prob will stay there next time) Arrival/check in: Check-in was smooth and they had dedicated Elite line but no one at that line but was ok as we didnt wait too long. Room: We were upgraded to room 3107 which has a nice partial ocean view. We were grateful for upgrade as sold out during post Xmas week. The room was recently upgraded room however the restroom is tiny with space for one person and the restroom is divided from bedroom with weird wood paneling that doesnt block out light entirely. Weird design. Resort fee: expensive and doesnt add value for elite members but I wont complain like others as resort fees are ubiqtious in Hawaii and I knew full well that every place charges them and still came (its a pro con argument) and if you arent happy with them dont come here as many different resort locations without them (mexico for example). I for one decided to come even knowing xmas season crazy and not best season to come as rainy etc etc so if I have anyone to blame its myself. Amenities: Infinity pool is amazing albeit small. Its adults only area so that enhances the experience. Fees: I know Honolulu is expensive and has fees everywhere but the resort fee doesnt cover for anything especially if elite member. you have to pay for lounge chairs which might not be terrible thing as prevents "Seat vultures" who wake up at 6 am and "reserve chairs" for themselvs. I personally didnt mind paying for chairs as my wife and I had languorous breakfast and came out around 11:30 am and viola we had a chair as we paid for it. I personally hate the individuals who "reserve" and then leave for hours. Trust me if you pay for it ever chair was occupied by people as who wants to waste what you paid for. Lounge: what a lounge! has amazing views and food/snacks and free wine/beer! This is amazing lounge and highlight of staying here. Verdict: not bad hotel and pool is amazing but probably will stay somewhere else. We came here Xmas week on whim last minute and there wasnt much availability in HNL and this place was going for 400-500 a night but I used points so was free minus resort fees etc and other charges we maid during our stay. This is a big "resort hotel" with many people; its not bad place to stay but just wasnt our "Style"

    Jan 15, 2020
  • 4.0 star tripadvisor rating
    Got some special help

    First of all because we organized a meeting for 28 folks and a bunch of rooms, we got some special help with a nice room. Not inexpensive but we didnt pay the really high premium for it. We were in a suite with very large sitting room and large master bedroom with a large bathroom serving both. The bath room had a rain shower as well as a wand. The bath tub in the same space with the shower also had a wand. The toilet was private and separate from the bath. The toilet sits very high and includes built in bidet (my first time). a little blower takes too long to dry you. The bed was sumptuous; firm and soft at the same time. Pillows were understuffed 100% down and very lovely. The bedroom and sitting room each had a balcony with seating and they faced different directions giving different views and having different wind behavior. We stayed in rm 2636. Standard morning coffee using coffee bags was good. refridge for use, no honor bar. We were also blessed with the use of a semi private hall for continental breakfasts and other meals, I think it was called Lahai. It was very, very nice and included a private conference room that seated 16. We enjoyed a meal at RUMFIRE and indoor and outdoor restaurant serving some standards as well as some fusion dishes. It was very nice. Great tater tots, excellent looking pulled pork nachos with serrano peppers. There were cookie stores, chocolat stores, 31 flavor Ice Cream store, Ukelele Store featuring martin instruments, lots of fashion and jewelry stores, much more I didnt see. We were located at restaurant row so we didnt part take of the restaurant dining as much as we could have. We loved our 3 nights there and tipped heavily but I am sure not enough for the service and attention we received. The facilities were awesome. It was crowded

    Jan 15, 2020
  • 4.0 star tripadvisor rating
    Ocean view of Diamond Head volcano - breathtaking every morning

    Had a double room with an ocean view with a balcony. Waking up to Diamond Head every morning was breathtaking! I had two meals connected to business meetings in the 30th floor lounge - those views were great, too. Good food - not gourmet - but the service was exceptional - they took good care of our group! The renovations did not disturb me, but I was in meetings most days. The Japanese style toilet was a nice touch with only 4 options - I felt it was a trainer toilet!

    Jan 14, 2020
  • 5.0 star tripadvisor rating
    Spectacular location, impeccable rooms, amazing views of both Diamond Head and Waikiki

    Sheraton Waikiki‘s location is spectacular. The rooms are impeccable. Amazing views of both Diamond Head and Waikiki. The place is obviously a little crowded during high season. All employees are friendly. The adult pool is a plus. Only downside: they charge for front-row chairs.

    Jan 07, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319