Hotel Overview

2019 Resort Added Values!
Honeymoon: Room upgrade (based upon availability).

Sheraton Puerto Rico Hotel & Casino is a AAA Four Diamond Property ideally located in the Puerto Rico Convention Center District, facing the Bay of San Juan. This hotel is minutes away from historic Old San Juan and the San Juan Luis Mu–oz Marin International Airport. Next to the marina, there are plenty of activities to keep you occupied and views to admire.

The hotel offers several great dining options, a terrace lobby bar, world-class casino, full-service spa, and fourth floor outdoor infinity pool. A Robert Trent Jones golf course is located nearby on Bahia Beach, and offers guests preferred rates. The friendly concierge team is available to recommend local activities and tours of Puerto Rico. Surrender to pampering in the Zen Spa Retreat for a personalized and rejuvenating spa experience.

Satisfy your cravings at top-notch eateries with international and Puerto Rican cuisine. Texas de Brazil offers a unique fine-dining experience, allowing you to choose from 15 prime cuts of Brazilian-style meat, as well as a large salad bar and wine selection. Choices restaurant is directed by Executive Chef Janet Berrior, and offers a wide selection of refined modern cuisine with global influences to suit any mood. Go to the Pool Bar & Grille for a light snack or tropical drink on the pool deck, or visit District Lounge for a quick bite, cocktail, and weekend entertainment.

Whatever you desire on your Puerto Rico getaway, you will find here at the Sheraton Puerto Rico Hotel & Casino.

Property Information

Year Built: 2009
Last Renovation: 2009
Accessible rooms: 17
Total rooms: 503


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory This is a non-smoking property.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 2996 reviews
  • 4.0 star tripadvisor rating
    Vacation August 2019

    I selected the Sheraton for its location . It’s still in the metropolitan area but away from the bustle. My stay was fantastic the staff is very accommodating and friendly, my requests were always tended to in a timely manner. The pool was great!

    Aug 13, 2019
  • 5.0 star tripadvisor rating

    It will be nicer if breakfast was included as in many other hotels. Overall, it was a great experience. The rooms were cleaned. The pool area was nice and clean. The service was excellent so the employees were very attentive, helpful, and friendly.

    Aug 12, 2019
  • 5.0 star tripadvisor rating

    Our stay was magnificent! Surroundings, gardens, pool, and rooms were clean, comfortable and beautiful. Our pet Beny was treated with so much love. The staff was very attentive thank you Erick, Daniela Brandao, Christie, etc

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Great hotel staff

    I've stayed at this Sheraton many times, including one stay of two months. The staff here is exceptional and very attentive to any requests. Special thanks to Katerina (front desk), Jenifer (room service), Daniela (guest Svcs) and Shyam. Don't worry about the room view, there isn't much to see in any direction. There is a new building going up which blocks the view of Old San Juan from the lower rooms and pool deck. The shortside of this hotel is location. Great if you're going to the convention center. Otherwise, it's a quick drive to touristy stuff and more food options in Condado.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Happy accident!

    Our family of 12 (6 young children) were booked to stay in a hotel in Old San Juan pre-cruise for a couple of nights, but due to protesting in the city we changed our hotel to the Sheraton Puerto Rico Hotel, and boy were we glad we did! This Sheraton was perfect for our family. The staff was exceptional. Everyone from the front desk to the restaurants were courteous and helpful. The rooms were clean, bright, and comfortable. We enjoyed several pools, hot tubs, and a splash pad and there were choices of places to get a bite to eat. This hotel is located in the convention center area and not really close to sight seeing, but using Uber was cost effective, quick and easy. A bonus was that our ship was docked a 5 minute Uber drive away. Our family definitely gives the Sheraton Puerto Rico Hotel and Casino 5 out of 5 stars!

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519