Honeymoon: Room upgrade (based upon availability).
Sheraton Puerto Rico Hotel & Casino is a AAA Four Diamond Property ideally located in the Puerto Rico Convention Center District, facing the Bay of San Juan. This hotel is minutes away from historic Old San Juan and the San Juan Luis Mu–oz Marin International Airport. Next to the marina, there are plenty of activities to keep you occupied and views to admire.
The hotel offers several great dining options, a terrace lobby bar, world-class casino, full-service spa, and fourth floor outdoor infinity pool. A Robert Trent Jones golf course is located nearby on Bahia Beach, and offers guests preferred rates. The friendly concierge team is available to recommend local activities and tours of Puerto Rico. Surrender to pampering in the Zen Spa Retreat for a personalized and rejuvenating spa experience.
Satisfy your cravings at top-notch eateries with international and Puerto Rican cuisine. Texas de Brazil offers a unique fine-dining experience, allowing you to choose from 15 prime cuts of Brazilian-style meat, as well as a large salad bar and wine selection. Choices restaurant is directed by Executive Chef Janet Berrior, and offers a wide selection of refined modern cuisine with global influences to suit any mood. Go to the Pool Bar & Grille for a light snack or tropical drink on the pool deck, or visit District Lounge for a quick bite, cocktail, and weekend entertainment.
Whatever you desire on your Puerto Rico getaway, you will find here at the Sheraton Puerto Rico Hotel & Casino.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 2996 reviews
Vacation August 2019
I selected the Sheraton for its location . It’s still in the metropolitan area but away from the bustle. My stay was fantastic the staff is very accommodating and friendly, my requests were always tended to in a timely manner. The pool was great!
It will be nicer if breakfast was included as in many other hotels. Overall, it was a great experience. The rooms were cleaned. The pool area was nice and clean. The service was excellent so the employees were very attentive, helpful, and friendly.
Our stay was magnificent! Surroundings, gardens, pool, and rooms were clean, comfortable and beautiful. Our pet Beny was treated with so much love. The staff was very attentive thank you Erick, Daniela Brandao, Christie, etc
Great hotel staff
I've stayed at this Sheraton many times, including one stay of two months. The staff here is exceptional and very attentive to any requests. Special thanks to Katerina (front desk), Jenifer (room service), Daniela (guest Svcs) and Shyam. Don't worry about the room view, there isn't much to see in any direction. There is a new building going up which blocks the view of Old San Juan from the lower rooms and pool deck. The shortside of this hotel is location. Great if you're going to the convention center. Otherwise, it's a quick drive to touristy stuff and more food options in Condado.
Our family of 12 (6 young children) were booked to stay in a hotel in Old San Juan pre-cruise for a couple of nights, but due to protesting in the city we changed our hotel to the Sheraton Puerto Rico Hotel, and boy were we glad we did! This Sheraton was perfect for our family. The staff was exceptional. Everyone from the front desk to the restaurants were courteous and helpful. The rooms were clean, bright, and comfortable. We enjoyed several pools, hot tubs, and a splash pad and there were choices of places to get a bite to eat. This hotel is located in the convention center area and not really close to sight seeing, but using Uber was cost effective, quick and easy. A bonus was that our ship was docked a 5 minute Uber drive away. Our family definitely gives the Sheraton Puerto Rico Hotel and Casino 5 out of 5 stars!