Hotel Overview

2019 Exceptional Values
Extra Value: Daily buffet breakfast for two (room category restrictions apply).
Family: Kids 17 and under Stay Free. Kids 12 and under Eat Free.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property ranks fifth in the country among Starwood Hotels for energy efficiency index and is the first hotel and second building in Hawaii to receive the national Energy Star Award.

The resort has implemented a high-efficiency A/C chiller, heat pumps and exchangers (to recover waste heat for hot water), and has window tint or special glass throughout the hotel for insulation to reduce heat absorption.

Other features include energy efficient lamps, roofing, toilets, shower heads, faucets, and other equipment, as well as eco-friendly cleaning products.

With 1,142 rooms, including 10 junior suites, Sheraton Princess Kaiulani reveals Hawaii at its most charming, offering views of the sparkling Pacific, Diamond Head, the Koolau Mountains, and Honolulu's fabled city lights. This popular Waikiki hotel serves-up the best of the city and is just steps from famed Waikiki Beach.

Experience Hawaiian culture at the Sheraton Princess Kaiulani. Learn more about this paradise as you enjoy an array of activities suited for the entire family. All guests are invited and encouraged to take part in our cultural activities. The Sheraton Princess Kaiulani's cultural programs include pineapple tasting, lei making, hula lessons, Hawaiian quilting, ukulele lessons, and more.

For casual dining, the Pikake Terrace features open-air buffets highlighting a delicious range of local favorites. Another option is the Splash Bar & Bento, which is a perfect place to unwind. Sip tropical drinks poolside and enjoy nightly entertainment under the stars with "bento-style" dining. And don't forget about Happy Hour from 3:30 pm - 5:30 pm. Poolside entertainment starts every night at 6:00 p.m. and features award-winning local artists and bands guaranteed to make you sway underneath the starlit Hawaiian sky.

The Sheraton Princess Kaiulani is situated in the heart of one of the world's most famous playgrounds. In addition to sun-drenched outdoor activities around Waikiki Beach, the hotel is surrounded by myriad entertainment options, numerous attractions, live cultural events, and world-class shopping.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Waikiki.


Across the street from Waikiki Beach
Honolulu, HI, USA - Honolulu International (HNL) : 15 miles

Property Information

Year Built: 1955
Last Renovation: 2002
Accessible rooms: 13
Floors: 29
Total rooms: 1142


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory A minimum parking fee of $35 (self) + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory hotel-imposed fee of $34.55 (incl tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:
* WiFi Premium Access in guestrooms and public areas
* MiFi Rental - unlimited high speed internet on the Island (1 Mifi per room per stay)
* Complimentary one day rental of GoPro Camera (1 per stay per room)
* Unlimited local, toll free, long distance and international telephone calls
* Two (2) 500ml bottled waters replenished daily
* "Collections of Waikiki" savings booklet
* Children 5 and under eat free from Pikake Terrace Restaurant breakfast
 buffet; Children 6-12 eat free with a paying adult (one child per paying adult)
* Sealife Park - Buy 1 get 1 free admission
* Complimentary local newspaper
* Big Kahuna Beach Service - Waters (chilled), fruit and oshibori service on Waikiki Beach
* Discount at Moana Lani spa (located at Moana Surfrider, A Westin Resort & Spa)
* Aloha Beach Service - umbrella and two chairs discount located on beach
* Daily Cultural Activities - lei making, ukulele lessons, hula lessons, etc.
* Keiki (child) gifts at check-in
* $20 gift card at Reyn Spooner with purchase

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 4049 reviews
  • 3.0 star tripadvisor rating
    Nice hotel, not so nice amenities

    Great location with a nice pool, bar and restaurant. However the room was dated with poorly functioning amenities, plumbing in bathroom wasn’t great as it kept blocking for no reason ( had to get repairmen to help after calling guest services multiple times) and did not get any sort of offer for a room with working amenities.

    May 31, 2019
  • 4.0 star tripadvisor rating
    Great location

    hotel is across the road from the beach and in a very central location. Rooms are on the older side but staff said they are slowly upgrading the rooms. Free WiFi including a mobile WiFi device, also offer one day use of a gopro free (you need to take or buy a high speed memory card). Beach chairs also provided free of charge.

    May 29, 2019
  • 1.0 star tripadvisor rating
    Not so great anymore

    This was once a really nice hotel but the rooms are a trip back to the 1980’s. We got a pool view and partial ocean view, but the room was awful. The fixtures in the very small bathroom were rusty and stained like they hadn’t been wiped down in a long time. I noticed splatters of something on the wall by the sink. The wallpaper was cracked and peeling in the bathroom and there was some sort of damage on the ceiling that appears to have been hastily repaired. We also noticed a used wash cloth that was gross looking that had been left by the previous guest. Appears in general the maids are not burdened with attention to detail. The furniture appears VERY used. As you can clearly see from the photo the broken door on the TV cabinet was very dirty and grimy. Also, beware that on top of your room rate you will be charged a $34 per day “Resort Fee” and you will also pay more to park your car than it cost to rent your car. Don’t stay at the Sheraton Princess Kaiulani.

    May 29, 2019
  • 3.0 star tripadvisor rating
    Old fashioned & tired

    Lobby & outside looks great but when you get past that the lifts were a nightmare with at least 1 out of 3 not working & 2 out of 3 on some days so huge queues for them Hall carpets in the Princess wing are stained & very old even though we saw someone steam cleaning them by the lifts it did not make any difference! Rooms are large with nice balconies however very hard to open the glass doors, cupboards & drawers have warped as very old solid wood & humidity affects that. Bathroom toilet seat wonky & shower heads not good. Aircon incredibly noisy & not very effective. We moved rooms from 904 as so noisy with 2 interconnecting doors & walls so thin you could hear the conversations from next door & we had very loud, very noisy & up very late ie 2.30am!! Neighbours. Moved to 1012 with no interconnecting doors which was much better but you can still hear TV from the next room, again shower head not good they need replacing. Bed in that room very old & very creaky with big lump in the middle - needs replacing Food & Beverage expensive & the Beach service is a joke. You do not have access to private beach area so you can take chairs, walk along to the Duke statue with your towels which is a 10 minute walk in the humidity & hot sun. There is no shade & no umbrellas provided so you are better off around the pool where if you are lucky you can get a sunbed in the shade.Pool closes at 7pm why?? Our friends were staying close by & their pool does not close till 10pm Very disappointed would not stay here again much prefer to stay in the Royal Hawaiian or the Sheraton Waikiki or the Westin which is directly opposite & on the beach which this hotel isn't!

    May 22, 2019
  • 4.0 star tripadvisor rating
    It's All About Price and Extras

    We're Marriott loyalists, so have not stayed in Sheraton's in a while...but post merger, we gave it a try. Was a business trip, not vacation. We've also stayed at other Honolulu properties in the Marriott family and reviewed those on this site. We had a very good stay, based upon what we paid. For context, our rate included the breakfast buffet each morning and waived the resort fee. Pro's: - Friendly staff. All staff we encountered were very friendly and positive. Front desk as especially welcoming, including a complementary lei. - Room was nicely clean and orderly. Everything worked just fine. - Was part of our room rate...the breakfast buffet was quite impressive. A very large variety of foods, well-prepared. Omelet station, eggs, bacon, sausage, waffle, fresh fruit, yogurt, cereal, Asian breakfast items...and I'm sure we missed things. Quite a large spread. Our guess is it would retail at about $25 a head on Waikiki. - WiFi worked fine too. - Location is great. Across the street from Mona Surf Rider, diagonally across the street from Waikiki Beach. Nicely, not on Kaulakau Ave, so there is some buffer from all the street noise. Other notes, which some may find a bit of a detractor: - For us, the $35/night resort fee would have been a deal breaker. The photos tell the story about the pool. Frankly, we didn't see anything we'd term "resort". It's a nice Waikiki Beach hotel. - The rooms are about due for a refresh. Everything was clean and functional, yet if one seeks bright and sparkling, marble countertops, new furniture, etc, that's not SPK. For us, it was fine. - We read the comments on noise. We were in the original/shorter tower (building that contains the front desk). We found the sliding door to the lanai did a good job minimizing noise from the pool area, including the live music in the evening. Yet, the walls are a bit thin; we could hear the guys next door pretty clearly. We usually have business in Honolulu about once a year. We'll certainly consider SPK for our return business, and the decision will hinge upon the value. If it's what we experienced this year, sure, we'll be back. If that resort fee sneaks back in, probably will pass for the Marriott property that doesn't have one.

    May 22, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819