Hotel Overview

2019 Resort Added Values!
Extra Value: Daily buffet breakfast for two (specific category restrictions apply). Free shuttle service to Lahaina.
Family: Kids 17 and under Stay Free.

The Sheraton Maui Resort and Spa is the premier location for the Hawaiian vacation of your dreams. Situated on Kaanapali Beach, the Sheraton Maui Resort and Spa is the most romantic escape in all the Hawaiian Islands -- the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. There are endless activities near this 23-acre oceanfront resort, including clear-water snorkeling with turtles, sailing aboard the Teralani, kayaking among dolphins, scuba diving, and deep-sea fishing.

The Sheraton offers 508 rooms and suites located in six distinct towers, none higher than six stories. Almost all of the rooms and suites face the Pacific, with a private lanai for contemplating the view. Inside, the craftsmanship of old Hawaii reveals itself in lamps of bamboo design, patterns recalling block prints on kapa, and rattan chairs drawing on the peacock shapes of ancient thrones. And, of course, they are all equipped with Sheraton Sweet Sleeper Beds.

The property has 142 yards of intertwining freshwater lagoons that feed into the main swimming pool, with a nearby outdoor spa set amid lava-rock formations. In addition to Kaanapali Beach, the Sheraton Maui Resort and Spa offers a plethora of Hawaiian cultural activities to help you experience the spirit of aloha. Spend your days learning the ancient art of Hula, adorning yourself with fresh flower leis you've created, or playing the ukulele with our Aloha Ambassadors. As the sun sets over Black Rock, experience the magic of these islands with a one-of-a-kind Torch Lighting and Cliff Dive Ceremony, found only at the Sheraton Maui Resort and Spa.

Dining options at The Sheraton Maui Resort and Spa are as rich and varied as the hues in a Kaanapali sunset. The Black Rock Terrace is the perfect choice for casual dining, while Black Rock Steak and Seafood offers contemporary cuisine. East and West combine at Teppan-yaki Dan, where guests will enjoy a fusion of delicious culinary traditions as master chefs prepare inspired dishes at your table.

The Spa at Black Rock features secluded indoor and outdoor relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures, and pedicures. Each product combines natural ocean plants, minerals, and water with the essence oils of Polynesia to create a truly authentic tropical spa experience.

Property Information

Year Built: 1963
Last Renovation: 2018
Accessible rooms: 17
Air conditioned guest rooms: 508
Floors: 6
Nonsmoking rooms: 508
Total rooms: 508

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $26.04 per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory A minimum self parking fee of $24 (plus tax) or a valet parking fee of $32 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. For valet parking, the 1st night is part of resort fee. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $30 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Inclusions for travel through April 21, 2019:

- Unlimited wireless high-speed internet access in guest rooms
- Unlimited wireless high-speed internet access in the lobby, pool bars, and Hoku Rotunda
- Valet parking on the day of arrival (first night only)
- Unlimited local telephone calls (on Maui)
- Credit card and 800# access telephone calls up to 60 minutes
- Adult pool floats
- Professional resort photo session with Blink Photography and keepsake 4x6 photo
- Signature logo Hawaiian tote bag
- Starwood Maui scheduled shuttle service to Starwood properties and historic Lahaina town
- Hawaiian cultural resort activities
- PressReader access to more than 2,000 full content international and local newspapers and magazines from over 100 countries on your tablet or smartphone

For new bookings as of April 22, 2019 for travel beginning April 22, 2019, the
Resort Charge inclusions will be as follows:

-Unlimited wireless high-speed internet access in guest rooms, lobby, pool bars, and Hoku Rotunda
-Valet parking on day of arrival (first night only)
-Scheduled shuttle service to The Westin Maui Resort & Spa, The Westin Ka’anapali Ocean Resort Villas, and historic Lahaina town
-Adult Pool Floats
-Professional resort photo session with Upcountry Photography and keepsake photo
-Signature logo Hawaiian tote bag
-Daily cultural activities – please see activity schedule for times
-Two eco-friendly refillable water pouches, with water fill stations throughout the property
-One complimentary dish from the “small plates” menu selections at ROCKsalt
-Daily marine educational talks and activities at Maui Ocean Center’s on-site Hawaiian Marine Life Hale with trained marine naturalists

Resort Charge inclusions are subject to change.

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 4945 reviews
  • 5.0 star tripadvisor rating
    Pleasantly Surprised!

    Great location, large resort on the beach. We had a very pleasant stay with a room that had a small porch and view of the water. We loved how easy it was to walk to the neighboring shops and of course the beach. Snorkeling is also offered right there off the rocks.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Superb resort...little entertainment

    A wonderful resort. Really well laid out with great facilities. We had an excellent corner suite with wonderful views of the ocean. We were a little surprised there wasn’t more entertainment laid on, but it’s close enough to Whalers Village to walk in the evening. Just a word of warning for the Brits - it’s damn expensive to eat here at current exchange rates. Then again, so’s the whole island! Absolutely beautiful though.

    Aug 10, 2019
  • 4.0 star tripadvisor rating
    Vacation

    Very nice resort, great food and friendly service. Drinks were a bit pricey just like any other resort. It was nice having the choice of a pool or the ocean. Close to lots of activities and free shuttle to Lahaina.

    Aug 09, 2019
  • 1.0 star tripadvisor rating
    HIGHLY DISAPPOINTED in SHERATON IN LAHAINA MAUI

    I reserved an Ocean Front Room at the Sheraton Hotel in Lahaina on the island of Maui. (1) I submitted Upgrade Coupons and even look at the availability the evening before and found a Suite for an upgrade but was denied by the Hotel and one of the Front Desk Manager (Kalai). Their excuse was we’re sold out. How can you be sold out when I can book a suite room the evening prior to my arrival for my entire stay. (2) I booked an ocean front room and would imagine I can see the ocean from my room, instead, I looked at a bunch of bushes because they gave me a room on the first floor. And behind the bushes, there was the ocean. This is NOT what I paid for at all. (3) at check-in, I was told that I had breakfast voucher for 4 people, that only happened on the first 2 days. On the third day, at the end of breakfast, I was told that I only should have breakfast vouchers for 2 and not 4 people. So I had to go to the front desk and argue for my 4 breakfast vouchers for my entire stay, after 20 minutes, they gave me the vouchers and acted like they were doing me a favor. Wow, that’s great customer service. Lastly, we had constantly bugs and flies in our room everyday. I guess that’s the price of an first floor hotel room. All in all, I Highly Recommend you stay somewhere else for your Hawaii trip or vacation. While the hotel looked nice from the outside, the Service was horrible. This Hotel was an embarrassment to the Marriott chain.

    Aug 08, 2019
  • 3.0 star tripadvisor rating
    Luau at the Sheraton

    Attended a Luau at the Sheraton. The food was okay and the show was very good. It advertised that it was on the beach, which it is, but you cannot see the ocean. The host announced that you could go back to the buffet as often as you liked but the buffet closed before you could finish eating the first plate. The open bar was nice and the servers kept the drinks coming. Be advised that you must park in the mall parking garage which is $6 per hour and about a 5 minute walk to the Sheraton.

    Aug 07, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519