Hotel Overview

2019 Exceptional Values

Family: Kids 17 and under Stay Free.

Discover Poipu Beach's newest playground at the 391-room Sheraton Kauai Resort. A $16 million revitalization has brought new energy to the guest experience at this 20-acre retreat. A modern, refurbished entry leads to the beautifully landscaped open-air Ocean Courtyard lounge. Adorned with tiki torches and six conversation areas - three with fire pits - it's the perfect spot for cocktails under the stars.

Sheraton Kauai Resort's 391 rooms, including its 11 suites, are housed in eight buildings no higher than a mature coconut tree. Grouped together in three different locations, the room categories are identified according to their primary view: Garden Wing, Ocean Wing, and Beach Wing.

The expanded, multi-level pool sits just above the beach and is lined with eight private cabanas equipped with chaise lounges, a flat-screen TV, and ceiling fan. Lava's on Poipu Beach, the resort's new open-air restaurant and beach bar, is just steps away from the pool and ocean. Rum Fire is the island's newest hot spot, serving up nearly 180-degree ocean views from all 240 seats. The innovative Rum Fire menu features Hawaiian cuisine with global influences.

Kauai is a wonderland of outdoor activity and adventure, and Sheraton Kauai Resort serves as your base camp. Naturally, given the perfect oceanfront location, you will find unlimited beach activities right outside your door. Scuba and snorkeling equipment, boogie boards, and beach cabanas are available at the Activity Center adjacent to the Ocean Pool. The resort offers two swimming pools: a brand new oceanfront pool and a tranquil garden pool. You also have access to a fitness center and a news/internet library. Excellent shopping and numerous local attractions are within walking distance.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Poipu.


Kauai Island, HI, USA - Lihue Municipal Airport (L : 15 miles

Property Information

Year Built: 1968
Last Renovation: 2012
Accessible rooms: 12
Floors: 4
Nonsmoking rooms: 394
Total rooms: 394


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory A mandatory hotel-imposed fee of $31.25 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory A minimum valet parking fee of $10 (plus tax)per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out for 2nd night and after (1st night of valet parking is included in resort fee charge). The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due
Advisory Please be advised Sheraton Kauai is currently undergoing a multi-phase renovation project. Areas being worked on includes 3 out of 6 guest room buildings and the surrounding social spaces. Work will be done from 8am to 5pm daily. The work areas are not accessible but can be seen from the exterior and guest rooms are not occupied to minimize guest disruption. Alternate onsite pool is available during the pool closure. Dates and times are subject to change.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:
· · 1st day valet, $10++ per day thereafter for Valet
· Daily self parking
· High speed WIFI
· Two (2) complimentary bottles of water in guestroom (replenished daily)
· Local on island telephone calls/toll-free telephone calls
· Weekly Wine Down - Wine Tasting
· Hawaiian Cultural Activities: Hula lesson, Lei making, Ukulele Lesson, Arts & Craft
· Sheraton Fitness Center - open 24 hours daily
· Signature Sheraton tote-bag from the concierges (limit one bag per room)
· Intro to water sports: surf, SCUBA, snorkel
· Resort activities: fish pond, morning yoga

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 2648 reviews
  • 4.0 star tripadvisor rating
    Anniversary trip

    Room was nice and clean. The view was awesome. I had to load my own luggage after walking half a block since valet for our side of resort (ocean side) was across street. I didn't expect that at all for a resort like this, and yes I tipped valet every time I picked up car. Also was NEVER notified of any entertainment but came in 1 evening to find a Luau going on so we missed it entirely as we spent day at beach away from resort. Would have been nice to know. No entertainment during our entire stay.

    Jun 19, 2019
  • 4.0 star tripadvisor rating
    Nice, but...

    Pool was rather small, wifi was weak and front desk staff was rather cold and not too friendly. Room was great and clean. We were upgraded by Marriott corporate on my reservation page, but hotel staff states that the my booking section on the Marriott website or app is not accurate or cant be relied upon, odd. Fitness center was rather small too. Lots of loungers by pool, butmore trees or shades would be nice. Great location. Comfortable robes, slippers would be nice. Overall great beach resort. Love the rocking chairs. Great healthy breakfast selections.

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Nice Hotel. Great Location!

    Just spent five days at an oceanfront room which I would highly recommend for future guests. Breathtaking balcony views of the Pacific and the waves crashing at night were a big plus! The resort is very nice and the staff was very friendly and professional. We really enjoyed the Luau there and the restaurants were nice but expensive. The pool and beach weren't big, but we never felt crowded. The resort is very close to good snorkeling, several shopping outlets, and a lot of high and low end restaurants. I enjoyed my hike on the Mahaulepu Trail which was a ten minute drive away. Parking was really screwed up due to the construction and ONLY 23 guest parking spaces for the ocean side forced people to valet and those guys wanted tipped every time they touched your car. All in all a great stay in Poipu.

    Jun 12, 2019
  • 4.0 star tripadvisor rating
    Enjoyed our stay

    Our last resort on our 3 island holiday, stayed for 5 nights. The resort is on both sides of the road so we had to check in at reception then walk over the road to our room. We stayed in a ground floor Ocean Front room which was very nice, good size, clean, sofa and large bathroom area. Resort gardens were lovely, quite a small pool but on the beach front. The only thing that bothered us was the ‘Timeshare’ pitch really not interested.

    Jun 08, 2019
  • 5.0 star tripadvisor rating
    We loved it!

    We received a promotional rate for five nights here, but had to attend a vacation club sales meeting. I was sooo worried about this hotel based on other Trip Advisors reviews. My expectations were so low based on what I have read. Well, in contrast, this place is remarkable! Yes, there is construction, but it is on far side of the hotel. Our balcony backed to the construction, I barely heard a peep from the work. Wasn’t an issue at all. Yes, if you are in the ‘garden’ wing, you have to walk to the beach. Not a big deal AT ALL. Maybe, maybe a five minute walk WITH two small children! The location of the hotel is great. A 5-10 minute drive to so many great restaurants in the area. The beach is right beyond the big pool (there is also a much quieter pool by the garden units). The big pool is large and perfect as it is divided. There is a great area for young kids and lower parts for other families or individuals. There is an attentive wait staff for drinks and meals at the pool. There is a beach activity desk for towels or to rent gear for the beach. The pool was never too crowded, and often times my daughter had the little pool to herself. Our room (a two bedroom villa) was beautiful. Newly renovated and spacious with great daily housekeeping visits. We initially checked into a studio, but upgraded to a 2 bedroom. The studio would have been tight with the four of us, but if we were traveling as a couple, it would have been just fine. Both the studio and 2 bedroom were newly renovated and had a kitchenette with washer and dryer. The service was excellent. The guys at the valet were gracious and warm (Frank was great!). The front desk staff was kind and welcoming (Betty was AMAZING!). The wait staff at the pool was attentive and present. The bartender at Lava was engaging and great. At 2 am, our son came down with a fever and complained of bad ear pain (later diagnosed as ear infection). I forgot to pack children’s Advil, and my husband had to go get it from a convenience store, but on his way, the Sheraton security guard helped him by offering to open up the little LINK shop on property to check to see if they had it in stock there (they didn’t, but so kind of him to offer and check). I never write reviews, but I read a lot of them, and I really felt this place reads horrible on trip advisor, when in reality, it is a lovely property with more and more improvements coming up and with a hardworking and kind staff. I would come back in a minute. Thank you, Sheraton!

    Jun 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519