Resort Details
- Various Lounges/BarsOpen-air beach bar at Lava's
- Various Restaurants
Lava's On Poipu Beach - Casual and locally inspired bar and grill offers a great open-air dining experience with service from sunrise to sunset.
The Link Café - Enjoy a delicious cup of freshly brewed Starbucks coffee and light fare for those on the go. Stop by for delicious pastries and fresh fruit in the mornings, or a refreshing salad and pizza in the evenings.
RumFire - Comtemporary culinary experience with 180 –degree views of Poipu Beach and Kauai’s signature fiery sunsets. Rumfire's menu serves Hawaiian-rooted cuisine with a global influence with selections that will please the most discriminating palates.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services
- Internet Access
- Wedding Ceremony packages are available along with a complete array of catering menus and great outdoor and indoor locations for that perfect setting.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †SNORKELING, SCUBA DIVING, SURFING, KAYAKING
- Pool
There are 2 pools on site:
The Ocean Pool and whirlpool are located just steps away from the beach. The resort provides sun loungers along the pool deck with food and beverage service from Lava's on Poipu Beach. Enhance your pool experience with a bungalow for a fee. Snorkel rentals, boogie boards and more are available poolside throughout the day at the Beach Activities desk.
The Garden side pool is located secluded and tranquil area that is great for just relaxing.
- Spa †
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentNightly Hawaiian entertainment from 3:00 PM to 5:00 PM at Lava's.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3016 reviews
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Jul 07, 2025Bad noise isolation
I’ve stayed here twice on a vacation package. The biggest issue is that all “hotel rooms” (as opposed to studio+) have doors to the room next door. Sitting on the bed, I could hear every word of the conversation next door - even though they were not speaking loudly. The hotel told me my only option was to pay more for a studio. The studio was nice aside from a semi-functional dishwasher - but I should not have to pay more for something as basic as not hearing every conversation next door. While the hotel claimed people rarely comment on this, the sales staff were very aware of this issue. WiFi is always crashing - just ask them for the “secret” network to resolve the problem. Overall the facilities are nice and clean, the staff are good, but you will need to advocate for yourself a lot.
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Jul 06, 2025Amazing Location, but Some Letdowns
The location of the Sheraton Kauai Resort is absolutely perfect—right on a stunning stretch of beach with gorgeous sunsets every night. The grounds are beautifully maintained, and the overall vibe is very relaxing and peaceful. That said, the rooms were just average. They could definitely use some updating, especially considering the price point. Food options on the property were okay, but nothing stood out and choices felt limited for a resort of this caliber. Also, the WiFi was frustratingly slow and spotty throughout the property, which made staying connected a bit of a hassle. If your priority is beach access and beautiful surroundings, it’s a solid choice. Just don’t expect luxury-level amenities across the board.
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Jun 29, 2025Exceeded Expectations – Warm Service & Perfect Location
We had a wonderful stay at the Sheraton Kauai Resort! From the moment we arrived, we were greeted with a warm, personal welcome from Sheryl at the front desk, who made us feel truly valued as guests. Her friendliness set the tone for the entire visit. Throughout our stay, the service was excellent—especially at the on-site dining options. Maynel at the Link Café went above and beyond every morning with attentive, cheerful service that stood out. The resort itself is in a spectacular oceanfront location, with breathtaking views, very clean rooms, and well-maintained grounds. We had read reviews noting that the property is a bit older, so we came in with slightly lower expectations—but we were pleasantly surprised. Not only did it feel fresh and nicely updated, but we also stayed at a couple of newer resorts during our trip and ended up preferring the Sheraton for its quieter, more relaxed, and personal atmosphere. One of the biggest highlights was the beach directly in front of the resort. It was ideal for swimming and felt far less crowded than other resort beaches we visited across the island. It quickly became our favorite spot play to relax. We’re so glad we chose the Sheraton Kauai and look forward to returning in the future!
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Apr 15, 2025
Could be a lot better!
First off, HOW CAN YOU HAVE A BAD TIME IN HAWAII! Hawaii is beautiful and great, anytime! However, this Sheraton property is really lacking. Breakfast option is weak at best; as a long time patron of Marriott breakfast was included (well kind of) but wasn't worth eating so we ended up going off property to eat breakfast. The Lavas restaurant, we tried it for burger one time...average to below average; had the nachos another time...covered with oily cheese and were horrible. Tried to order a charcuterie board and wine for my wife on her birthday, only to have the hotel not deliver and didn't really care. Had several other encounters where staff just didn't care so I tried to reach the general manager. What a waste of time. I sent the GM an email and after two weeks of no reply I sent a follow up to her, only to receive the worse reply possible. The views are beautiful but options at this hotel are weak at best. What a shame because the setting is magnificent; however, there are other hotels nearby with views that are just as good!
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Apr 11, 2025
Disappointed....
As a Bonvoy "Elite" member, I have never been so disappointed in a resort as this one. Believing the resorts included in the "Marriott" family and bearing the "Sheraton" brand would live up to the same standards and quality as we have grown to expect at numerous other Marriott properties, this property has left us seriously not considering any other "Sheraton" branded property for any future travels. From Customer Service, to staff friendliness (save for few great persons), Food quality, service availability, etc. all were substandard. Yet the pricing is some of the highest we have experienced compared to other similar resorts. In short, we were expecting better and left this property and moved to the Marriott Kauai Beach Club where we experienced a completely different and great 3 day visit at comparable cost.
- AdvisoryA minimum valet parking fee of $10 (plus tax)per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out for 2nd night and after (1st night of valet parking is included in resort fee charge). The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $70 plus 17.962% tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA mandatory hotel-imposed fee of $40 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Daily Self-Parking
- Enhanced wireless internet service in guest room
- Welcome gift – chocolate covered macadamia nuts (one time only)
- Cultural and fitness activities, weekly live entertainment, and arts/crafts. See activities calendar in guest room for details.
- Daily ½ hour Yoga for 2 guests
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only)
- Daily Bamboo Pole Fishing for two guests
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests)
- Daily Hula Lesson for two guests
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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