Hotel Overview

Sheraton Grand Los Cabos, Hacienda del Mar is the definition of luxury. This spectacular resort is 30 minutes from San Jose del Cabo Airport, ten minutes from the nightlife of Cabo San Lucas, and 20 minutes from the quaint village of San Jose del Cabo. Set on a private beach surrounded by 28-acres of tranquil garden landscape, this old-world, hacienda-style resort is sure to nourish both body and soul.

Spend time among waterfalls and countless fountains within the luxurious infinity pool, or lounge beneath the warm Mexican sun along the private beachfront. A variety of restaurants offer fine or casual dining, and a European-style spa and fitness center has state of the art equipment and helpful personal trainers.

If you are looking to stay busy, daily activities and entertainment include ATV tours, mountain biking, hiking, golf, whale watching, plus a variety of other excursions. Be sure to catch a siesta so you can enjoy the nightly activities and entertainment. Guests can visit all the restaurants and bars that make Los Cabos' nightlife so exciting; the city is just ten minutes away.

Looking to leave your worries behind? Consider the optional Inclusive Plan, which includes all-day dining, including breakfast, lunch, dinner, and snacks, 24-hour in-room dining, international and domestic well-brand alcoholic beverages, juice and soft drinks at selected bars, waiter service at the swim-up pool bar, pool, and beach, use of the tennis courts and fitness center, free in-room WiFi, free access to Westin Kids' Club, and applicable taxes & gratuities.

Location

Cabo San Lucas-Beach
Los Cabos, San Jose Del Cabo, Baja California Sur, Mexico - Los Cabos Intl Airport (SJD) : 30 miles

Property Information

Year Built: 1996
Accessible rooms: 3
Floors: 4
Total rooms: 270

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 2109 reviews
  • 5.0 star tripadvisor rating
    Amazing property with outstanding service

    The Sheraton is an amazing property. We had a beautiful ocean front room. The staff here are attentive and professional, Irvin at the front desk is welcoming and very helpful. The restaurantes are delicious. We enjoyed Tomates Resturant the most, Adelina, Reyna and Cindy welcome you and treat you like royalty. I experienced this amazing customer service each time I was there. Adelina went above and beyond to make each visit memorable. Service with class and a smile. The Argentinian themed buffet was beyond delicious. For breakfast you can enjoy the buffet or order from the menus. We will be returning soon.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Great place to Vacation

    My husband and I had a wonderful experience staying at the Sheraton, thanks to Manny at the front desk. He really changed our trip around. We arrived at 5:00 pm on Aug 3 and the lobby had a line of people waiting to check in. We are Marriott Bonvoy members and were able to use the app to check in. All we were expecting to do was visit the Bonvoy desk to pick up the keys. The bellman escorted us to a large round table in the room and instructed us to wait there until the Bonvoy reception person returned. We waited there for about 15 mins but no one ever arrived. In the meantime, more guests arrived and the line grew longer at the reception desk. I asked one of the 3 women standing next to the front door if they knew when the Bonvoy desk person would be back. They all looked at each other in confusion. None of them seemed to know who or what I was talking about it. I returned to the large round desk in the center of the room and waited another 10 minutes. The same Bellman entered the room and saw me still waiting to be helped. He said, im sorry you had to wait. Im not sure about that Bonvoy desk but let me ask the reception desk to assist you. He lead me to the front of the line and asked Alejandra to help me. I took out my phone and tried to explain that i was already checked in and just needed the keys. Alejandra corrected me and said “No. you still need to check in with us, but thank you for using our app.” I reached down to get my wallet and take out my credit card and ID only to look up and see Alejandra call the next person in line and begin checking them in. I let her finish with that guest before handing her my credit card. Alejandra looked at me in disgust and said, “Did you even wait in line?” I told her “Yes! I’ve been waiting for a long time at the round table for a while now.” Alejandra rolled her eyes, took my credit card and proceeded to check me in. She didnt say much until giving me my room key and a resort map. She said “We thank you for being a Bonvoy member. Enjoy your stay.” That was it. My membership status comes with an upgraded room - when available. Alejandra didnt mention anything about it until I asked her if we received the upgrade. She said “No, Im sorry. There are no rooms available. Maybe you can try tomorrow.” I was able to discuss my experience with Manny & Carmen who genuinely wanted to help me. I received the best customer service from them and because of that, had the most memorable vacation.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Rescuing Vacation

    This was our first visit to Los Cabos and we had high expectations. Manny made all our dreams come true. He personally saw that all of our minor problems were handled in a very timely manner. His personal service is the best we have experienced anywhere. We truly enjoyed all of our interactions with Manny and the way he looked after us. Manny is definitely a shining star at the Sheraton. The room was great and the views unbelievable. We enjoyed the numerous pools and the quiet peace of the beach. The De Cortez restaurant should not be missed.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Wonderful Vacation - thanks to Manny and Irvin!

    My husband and I are having a wonderful vacation at the Sheraton. It started with Manny emailing us before we arrived to make sure our trip preferences were taken care of. When we arrived, we were overjoyed with our room and location! We have amazing views with a great balcony in an awesome location. The customer service is really impressive and is consistent with everyone we interact with at the resort. A big Thank You to Manny, Irvin, Carlos, and housekeeping for making our stay even better.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Beautiful grounds, beautiful views, excellent staff!

    Very spacious rooms, we had a 2 bedroom unit for our family of 5 - all adults. Plenty of room to hang out, eat and get ready for the day. The 3rd full bath was instrumental in allowing us to get ready in a timely manner. Oscar at the pool gives top notch, over the top service! Loved him. Roccio in Tomatoes Restaurant is as sweet and attentive as one could hope for.

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519