Hotel Overview

2019 Resort Added Values!
Family: Kids 5 and under Stay, Play & Eat Free.

At the all-inclusive Sheraton Bijao Beach Resort, there are endless options for you and your family to relax and have fun. The Sheraton Bijao Beach Resort is located 73 miles from Tocumen International Airport. The resort overlooks a spectacular stretch of beach (Playa Blanca) in the Santa Clara region, known as the "Dry Arc", for its comfortable dry climate throughout most of the year.

All of the exquisite guest rooms and suites have a balcony or terrace, featuring breathtaking views of either the Pacific Ocean or the lush mountainside. After a long day of outdoor activities, you'll sleep comfortably in the plush Sheraton Sweet Sleeper Bed.

The all-inclusive plan features a large variety of buffets and mouth-watering cuisines, from traditional Panamanian to Mediterranean and Japanese. You can also make a reservation for a fine meal at one of the casually elegant ˆ la carte restaurants. Thirsty? Bars and lounges offer delicious original cocktails and imported spirits. The main Buffet Restaurant was also recently renovated!

Join others in tennis or watersports, or take some time for yourself in the fitness center. No need to worry about your children- they can stay busy with activities at the fantastic kids' club. When it's time to unwind, indulge with a massage in the spa (fee), or lounge on the Pacific beach or beside one of the gorgeous outdoor pools. At sundown, enjoy the many entertainment activities. Venture beyond the resort to discover the incomparable natural beauty of Panama. As part of the Bijao Complex in the Santa Clara region, the resort is steps away from a nine-hole golf course and numerous shopping, dining, and nightlife options.

Location

Beach – Riviera Pacific Area
Panama City, Panama - Tocumen International Airport (PTY)

Property Information

Year Built: 2009
Accessible rooms: 4
Floors: 4
Total rooms and suites: 293

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory *Important Information* Panama imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Alcohol is restricted Thursday, midnight at 12:00 am to Saturday midnight at 12:00 am. -Music is banned in Discos and public places. ,(AI resorts get a permit enabling them to serve alcohol and play music within the resort)

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 1966 reviews
  • 5.0 star tripadvisor rating
    Great

    The good was great and the service was excellent, all the people there was very friendly and lookingvthe way to make your trip better, for sure ibwill think on this resort for our next trip, We need more time to enyoy the place

    Sep 07, 2019
  • 5.0 star tripadvisor rating
    REALLY GOOD SERVICE

    My recent stay is by far the best of all-inclusive resorts. I have visited several all-inclusive resorts in Panama and Sheraton Bijao has really improved their service, food quality and variety. I was pleasantly surprised by the attentiveness of the personnel from Mr. John O'Hara GM of the hotel to front desk, bar, restaurant, all top notch and genuine willingness to satisfy your needs. The dining at Sakura is well worth the additional fee. Los Olivos has no additional charge and is a nice dining experience. The room is spacious and the bed comfortable. The bathroom is showing the passage of time and could use a fresh coat of paint. Other than that, the facilities, pool, beach leaves little to be desired. I would recommend staying at this property and would no so without reservation.

    Sep 02, 2019
  • 5.0 star tripadvisor rating
    Our new favourite hotel in Playa Blanca

    My wife and I stayed with our two daughters (3 and 2) in August 2019. I always find when reading reviews on TripAdvisor that context and expectations is so important. I like others read the mixed reviews and all I can say is that this is a great choice. As context my wife and I have also stayed in Riu & Playa Blanca hotels and whilst they have their merits this is now our go to hotel choice. The highlights: - Other hotels have one or two larger pools which can get quite over crowded. At the Sheraton there is a variety of pools (8) for adults and young kids. - Play rooms for young children and teens - Loved the quality of the food in the main restaurant. Some great Panamanian and international choices. Other hotels may offer more variety but would struggle to match the quality here - Friendly and helpful staff (Ezequiel was great to us) - Beautiful beach - Fun entertainment at night - The hotel never feels over crowded compared to other resorts Where they can improve: - The hotel has one water slide which tries to cater for adults and older kids so is not an option for young kids compared to slides provided by Riu for example. - For young families it would be nice if the restaurants provided free ice cream. Particularly for stressed parents looking to enjoy their own meals. - Although the hotel is kept very clean some of the furnishings are in need of a refresh e.g. some of the loungers on the beach and upper pools. - I had booked and paid for a junior suite. When we got to the room (our hotel key also highlighted upgrade). it wasn't a junior suite on one of the lower floors in the 4th building. I was disappointed that we got a room that was not what I had paid for. Although the staff resolved this for us we never did get an apology as to why it happened. In summary we would definitely recommend and we will certainly will be returning. I'll be honest now that we have stayed here I really struggled with some of the other mixed reviews. - Some of the expectations from others is clearly that of Cancun and Punta Cana. As much as i love those places let's be honest they have very little to do with Mexican or Domicana culture. They are purely set up for NA visitors and priced accordingly. What's nice about the Sheraton is that it feels international but also does a good job celebrating local roots (food, entertainment, drinks). - Most of the negative comments relate to the food quality. In our experience the food quality was excellent for an all inclusive resort. - Some others commented that the beach has some black sand. The hotel is located on the Pacific and this is one of the characteristics. - Some others have commented that the staff didn't speak English. This isn't true in our experience. The staff don't speak as fluently as someone from California or Toronto but they have enough English to understand what you need and how they can help. - Entertainment plays until 10pm at night. Yes you can hear the entertainment throughout the hotel but it is an all inclusive resort located in an outdoor setting on a beach. The 2nd time we stayed there was a wedding there and I loved that the wedding group were moved indoors at 10pm so that guests could sleep. In my experience this isn't always the case at other wedding venues. Hope this review helps others.

    Sep 01, 2019
  • 5.0 star tripadvisor rating
    Amazing stay at the hotel for 6 nights

    The hotel is really well maintained, the view from the sea-front room is beautiful, the beach is clean, their food was good, there's always fun entertainment, really enjoyed the watersports with Socimo and the disco nights dancing salsa and bachata. We had an amazing experience, Special Thanks to Noris for being super helpful in planning our stay there.

    Aug 31, 2019
  • 3.0 star tripadvisor rating
    Good deal. Average (to below average) stay.

    If you’re looking for an all-inclusive resort that caters to Americans, this isn’t it, but if you’re looking for a good deal, this place is for you. It’s cheap, and you get what you pay for, but overall it was a great stay. We paid $150/night for 2 adults and 2 three-year-old. There’s always that hesitation with all-inclusive resorts: how bad is the food? And what is NOT included? We were pleasantly surprised. The main included restaurant was a buffet located on the ground floor just under the hotel reception. There is also a free a la cart eatery, Los Olivos, but reservations are almost always required to be made before 5 pm on the day. Two restaurants are not included: Sakura and Coco Solo Playa. ($10/person supplement) The three a la carte restaurants are on a rotation. If you want to eat at one, be sure to ask the staff when each restaurant is operating, and make reservations. We ate at Sakura, the Japanese steakhouse, one night. There wasn’t as much flare as you would typically see in the US, but the food was worth the cost. Unlike in the US, they used toasted sesame oil to cook the food (no butter for the lactose intolerant). There was an appetizer of miso soup and sushi. The sushi was one piece of three different rolls: cucumber, carrot, and pineapple. Three choices for the main course: chicken, beef, or seafood (sounded like a mix of clams, fish, and squid). The hotel map says no children under 13 allowed. I don’t know if it was because the hotel was quiet or if it was standard practice, but they did let my twin 3-year-olds to eat at Sakura without a fee as long as they shared our food and didn’t require a separate portion of protein. I requested a bowl of rice for one of my kids, and the other child had an extra bowl of soup. The hotel preemptively made us a reservation for us at Los Olivos. Los Olivos offers a selection of “Mediterranean” dishes. There was an antipasto bar in the middle of the restaurant with a variety of meats, slices of bread, and vegetables. Don’t expect sliced Calabrese or fancy olives; this place is only $150/night, keep your expectations low. They did offer a raw beef appetizer (similar to carpaccio) as well as two soups. The main dishes offerings included several pasta dishes, as well as a few meat dishes. There is a selection of vegan options and a kids menu that my kids wished they offered at the buffet restaurant. The buffet was on rotation for all meals of the day. During the four nights we were there, we never saw a repeat of meals. For breakfast there was always an omelet station, waffle station, pancakes, cinnamon French toast, cereal, bread, fruit, sliced meat, cheese, and salad. There were several hot dishes every morning, but they were always different. If you need a standard American or British breakfast every morning, it doesn’t exist. You might be able to get it one of the mornings during your stay. For lunch and dinner they offer two grilled types of meat with a sauce you can pour on the side. There are several hot dishes, and the standard, fruit, vegetables, salad, bread, and desserts. The meats were overcooked 80% of the time, but I would rather have overcooked meat than undercooked followed by being sick. The quality of the food wasn’t amazing, but many of the local dishes were especially tasty! Sodas, juices, coffee, and tea were all included. There was a bar where you could get cappuccinos/espresso from 9 or 9:30 am and onward. They didn’t offer any alternative kinds of milk nor fancy syrups. There were two options for wine: Cabernet Sauvignon and a Chardonnay. It was cute, they present the wine to you with the name, region, vintage, and grape variety like you had a choice or like it changed from meal to meal. There was a selection of alcoholic drinks you could order from, we didn’t try to deviate from the offerings, but there was plenty to choose from, and they weren’t stingy with the quantity of alcohol. There was a free beer and about four paid ($5 each) options. We used our Marriott suite rewards, and were upgraded to a junior suite. The room was two standard rooms put together. They made one room into a living room and the other into a bedroom. Both sides (living and bedroom) have a full bath, which is super useful when you have young children that go to bed at 7 pm. Housekeeping was lacking. The tap water is safe to drink throughout most of Panama, but they gave you a few bottles of water for free on your room (along with 2 Coronas). They replaced our waters 2 (or the 3) of times they came to make up our room. One day they only replaced 2 of the 4 towels we used, and they never replenished our toiletries during our stay. The sofas in our room were stained, and the fabric wasn’t forgiving. We were at the far end of the hotel away from the main gathering areas. We had read reviews about how loud it was in the rooms, and I can confer you can definitely hear the music no matter how far away your room was. If you have a white noise machine/app/track, it most certainly can cover up any noise from the resort. Our room was beachfront (though four floors up), and we could hear the sounds of the waves crashing on the shore all day and night long. The air conditioning works great and is a necessary dehumidifier. The rooms weren’t the only things moderately clean; the common areas were constantly overlooked. During our stay, we noticed dead bugs stuck to the floor in the common areas for several days. These areas were well trafficked. The pools were cleaned daily, but by the end of the day, you could notice the difference. There are several pools; they come in two depths: 20cm and about 1.3m. There’s a water slide that goes from one pool to another, and there are two hot tubs that are the same temperature as all the other pools (so not really hot tubs). The pools open no earlier than 8:30 and one day they opened at 9:30, and all the pools close at 6:30 pm. The beach has similar hours, but that’s really to signify when it’s staffed by a lifeguard, otherwise they can’t close the beach. There’s a swim-up bar and a DJ. They have a cafe by the pool that offers hotdogs and hamburgers from 11 am until 5:30 pm. The tough thing about this resort is food is not available 24/7. The hotel doesn’t even put room service menus in the rooms. They do offer room service, but it’s only from about 9 am until 11 pm. There are a few significant gaps between meals making it difficult with young kids. The staff was mostly friendly. They never went out of their way to do anything for us, but again, you get what you pay for. The staff speaks primarily Spanish, they do understand English, but a little Spanish can go a long way. The hotel is a category 6; I would not use rewards for a stay. If you’re looking for an inexpensive getaway, this is a great option, but pay the lowest price you can find.

    Aug 30, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319