Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.
Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.
2019 Resort Added Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatan Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five a la carte gourmet restaurants, a buffet, and a cafe, where reservations are never required. Your Unlimited-Luxury® privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Hotel Zone
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2012
Total available rooms and suites: 434

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 13017 reviews
  • 5.0 star tripadvisor rating
    A wonderful place for a winter vacation

    We have now been to Secrets the Vine several times and for us it is the perfect winter vacation. The staff are terrific and give everyone a very warm welcome. They recognize us now and make us feel very special. The food is very good, the location is great, the pools and beach are great, the rooms are great, and the singers and dancers and outside entertainers (including the saxophone player, the crooner and Jim the comedian) are great. For cocktail drinkers it offers all of the choices you could want, morning, afternoon, evening and night - all included. We are wine drinkers and the house wines are drinkable - but no more than that. However, Ariel and his sommeliers are excellent - and they have upgraded their daily wine tastings to be extremely enjoyable and informative. Thanks also to Caine for checking in with us. When making the booking my wife and I discussed whether we should try somewhere new, but we decided that we did not want to risk going somewhere else and being disappointed and then regretting that we had not gone to Secrets the Vine. We will be there again many times in the future for many more wonderful vacations..

    Jan 15, 2020
  • 5.0 star tripadvisor rating
    All around Excellent Resort

    This is an excellent resort, Number 1 the service by the employees was beyond excellent and I have traveled a lot. Kevin in the entertainment department was fun and always went out of his way to get me and others involved in different things. Veronica by the pool is an excellent server who is as attentive as an employee you will find. Restaurant waiters Juan at Olivo and Eduardo at the Italian restaurant gave great service and were very personable. The food here was excellent and included tons of options. The rooms were very classy. The gym is a nice touch overlooking the pool and beach. I would go back in a heartbeat.

    Jan 14, 2020
  • 5.0 star tripadvisor rating
    The Best Birthday

    I came for my birthday, every single detail was beautiful in this resort we had royal treatment food is delicious plenty of different options wonderful restaurants with the world cuisine. I complained on the noise in the room and was immediately given different room in the more quiet area Entertainment is beautiful, it changes our way our. Plan to off pool spaces for everybody. Beach is absolutely beautiful, crystal clear water fresh breeze. Plan toPlaces to eat outside and enjoy weather sun and fresh air I would highly recommend this resort for everybody who is Looking fort luxury vacation

    Jan 14, 2020
  • 5.0 star tripadvisor rating
    Honeymoon in Paradise

    From the minute we arrived we knew this was going to be paradise and yes it was. Greeted with some bubbly whilst we checked in. The lady who checked us in was unbelievable with advice to make our stay perfect. The ocean front room was amazing spacious, immaculately clean, walk in glass shower, bath facing ocean and all what we needed to make our stay very comfortable. Mika our maid was wonderful her attention to detail was fabulous. Where do I start with the hotel and facilities. Probably best to Thank the wonderful staff that looked after us in the fabulous restaurants and bars. Thank you Cesar from the blue water grill your service was amazing and the steaks cooked to perfection. In the Terrace bar a big thank you to Luis yet again fantastic service and the food gorgeous. Our favourite restaurant was Fusion a massive thank you to the manager Miguel radilla made our dining so perfect along with his team Hayekt, isidoro & Sebastian. Top marks team you know how to deliver excellent service and gorgeous food. Every part of the hotel met all of our needs from VIP areas to pools and beach, several restaurants catering for every appetite and all restaurant had table service no buffet apart from breakfast and that was unreal. I save the best to last on staff. Cain from guest services is a ambassador to this hotel. He has a wonderful way with people his customer care is excellent and you can see all the other guests are delighted to see this young man chatting individually to them. Cain made how honeymoon so special with little things he did for us during our stay. We will definitely return to Secrets The Vine. We had a lovely relaxing honeymoon and thank you to all the staff at this incredible hotel. Lisa &Niall Marshall

    Jan 14, 2020
  • 5.0 star tripadvisor rating
    GLAD I CAME BACK

    I just returned from a short Sisters' getaway. This was my second visit to The Vine. My first visit was over the top perfection. This vacation was off to a rocky start due to the room we were given as an upgrade. It had a terrible musty odor above normal ocean humidity smell. We called down and they sent someone up to mask the smell with chemical spray. We contemplated leaving after the first night, but the front desk was able to assign us a new room. I had also sent an email to concierge, and they followed through with making sure we were taken care of. Once we were settled in our new room, our vacation was what we hoped it would be. The staff made our vacation fun and they are so incredibly welcoming. Most special thanks, once again, go out to Abiel and Bernie in The Market Cafe. They feel more like family I had returned to visit than staff. Gino and Omar at the Lobby bar kept us entertained and our glasses full. Vladimir gave us exceptional service at Olio. Although all the staff was wonderful, these are the five that went above and beyond 5 star service. I look forward to seeing them all again. I recommend seeking them out. We never had an issue with finding lounge chairs on the beach or by the pool. The beach is beautiful and the pools are kept clean. Preferred club you get a private pool and premium liquor. We were dealing with a food allergy and the restaurants worked with it. Nice selection of good food. You will not go hungry.

    Jan 14, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319