Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.
Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.
2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatan Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five a la carte gourmet restaurants, a buffet, and a cafe, where reservations are never required. Your Unlimited-Luxury® privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2012
Total available rooms and suites: 434

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 12651 reviews
  • 3.0 star tripadvisor rating
    Ms

    Angel entertainment team was amazing!! Carolina in terrace bar is the greatest. Beach service Roberto was also great. Rooms were hot all the time and long wait at restaurants food was about average. Room service takes about an hour. Beach was great

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Entertainment

    Spent 2 weeks in the Secrets the Vine at the end of Sept 19 desperate for a break and that is exactly we got. After a rocky start due to one of the suit cases being ripped open impressed with service from Sophie at Tui to get suitcase replaced. Upgraded the room prior to arrival to have an Ocean Bay view we weren’t disappointed room had a lovely view with all home comforts. Impressed with daily maid service. We mainly ate at the Market cafe for lunch due to the variety of healthy options. The team soon knew our names and got us our usual tipple of bottle water before we asked. Particularly impressed with three of the table of team Alberto, Ariel and Susarly. From a chef perspective Arely did an excellent job of making the omelettes. For any avid gym goers the gym is beautiful and you are motivated by looking out onto the ocean watching the sunrise. The equipment is well looked after and it opens at 6am which is ideal. Although I can’t remember the gents name, the gent looking after the gym was really friendly and supportive. Our favourite restaurants were the Bluewater grill and Olio -both have a great team of welcoming staff. The Bluewater grill made us a special meal one night and we got to met the chef. The Olio does a chicken shish which is truly amazing and the setting of the restaurant makes it extra special. The entertainment caters for all tastes we particularly enjoyed the Spanish lessons with Emmanuel and the Bingo with Ithel. Both young men very polite. The team at Secrets the Vine did everything they can to make your holiday special. We were particularly impressed when our opinion was requested from Paul to see it there was anything that could improve the hotel or our stay. Thank you for a most enjoyable stay which was made enjoyable by the staff.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Fabulous stay

    My dear Wife and I stayed for 14 wonderful nights at Secrets the vine. Staff are so pleasant and very helpful. Carolina was an absolute delight and I must also mention Jessy, Cesar, Itzel and Martha. We ate at all the restaurants at some stage and the Bluewater Grill was out and out favourite. We did not have a bad meal during the stay. The food at the Italian was lovely but the restaurant is so dark people were using the torch on their phones to read the menu. Great buffet selection for breakfast and lunch at the market cafe. It being around Halloween and Day of the Dead, there was some very good themed entertainment including a magician who initially seemed a bit lame but was actually very good indeed. There were on occasion strange aromas in the corridors but never too bad. All in all it was very enjoyable break for us, nice and relaxing with great food and staff.

    Nov 17, 2019
  • 2.0 star tripadvisor rating
    There’s nothing luxurious about the smell of sewage EVERYWHERE

    Honestly amazed at how positive all the other reviews are. This resort has a major infrastructure problem and the lobby, hallways and public areas have an unavoidable stench to them. Other than that, pool is great and the staff is friendly, but not five-star. Wait times at the restaurants are excessive as well. Would be an ok value for money aside from the smell.

    Nov 16, 2019
  • 5.0 star tripadvisor rating
    Birthday and Anniversay Visit

    The staff were very attentive including the following: Armondo and Luis the wine stewards(Somalia's), Jessica and Maria the entertainment staff, Alberto and Jose the waiters in the Market Cafe and Angel also part of the entertainment staff.. We were a party of four and despite the rainy weather, we thourghly enjoyed ourselves. The pool areas were kept clean and despite rainy weather the staff were able to keep pulling the wet towels and bringing back dry ones.

    Nov 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319