Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatan Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five a la carte gourmet restaurants, a buffet, and a cafe, where reservations are never required. Your Unlimited-Luxury® privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2012
Total available rooms and suites: 434

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 11715 reviews
  • 5.0 star tripadvisor rating
    Do yourself a favor & stay here.

    Upon arrival we were greeted by security. The hotel is gated at the front & security also patrols the beach in the back. Check in was easy. Of course they try to sell time shares and upgrades but by no means are they pushy. They are very respectful. Room & Cleanliness Room was very clean - fridge was stocked. Shower and Toilet were spotless. Very inviting and had AC that worked well which was huge for us. First hotel I actually used the shampoo and conditioner they provided. It's amazing. Pools and grounds were well maintained. They have people working around the clock and they pay close attention to details. Service was fantastic. The staff took time to learn your names and would remember them. Shout out to "SAL" (Salvador) & Itsa for their service at the pool. They are very attentive and kind. Even the late night room service was good. Usually it takes hours at other resorts - we always had our food within 45 mins - and it was good. Food: Some of the best I've had at an all inclusive. Some things obviously better than others but you can always find a good meal. The steak house was fantastic and the Banoffee dumplings at dragons are to die for. Entertainment - You can tell the team works really hard. The beyonce on the pool deck was fantastic. Circus was very cool as well - Everything else seemed okay.. Overall - Stay here. Totally worth the money and close to the airport. I try never to do the same destination or hotel twice but I would strongly consider returning for some R&R Thanks for a great time!

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Great hotel

    First time at this hotel and we liked, very variety of wines, over 4,000. great staff, at the pool it’s very nice and the view to the ocean was wonderful, and wonderful beach and plenty beach chairs, I would like to thanks to this beautiful staff.- Alipio de la Cruz Nolberto José Miguel Radilla gerente de blue water Adrián at reception The restaurant blue water was the best, great steaks and seafood... thanks.

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Birthday Trip w/ Pet (French Bulldog)

    Everything was perfect! From the moment I stepped into The Vine, they treated myself and my pet with the best care and accommodations one could ask for! The room was fantastic, with the perfect ocean view & set up with doggy toys, dog bowls and treats. The pool-side team was AMAZING, they had a special cabana set aside for us all week and were super friendly (they even set up a sign with my dogs name and outdoor water & food bowls plus a mini doggy relief area.) The Spa was another level of greatness, Ophelia & Victor took the best care of me (ask for them when you book your spa day.) The food was exceptional, especially their steakhouse, Bluewater Grill, where Javier & Jorge made a special outside area for my dog & I, as we sat poolside, enjoying our perfectly cooked steak! Finally, Giovanna Ortega & the rest of the hospitality team, made my birthday super special, sending me a birthday cake and decorating my room with balloons! This is my 2nd time at Secrets The Vine and I can’t wait to be back for my future visit. Thank You to the entire Secrets family for truly making this bday amazing!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Blue water Grill - Outstanding

    Absolutely outstanding, food cooked to perfection by the talented chef. The service by Javier Cue and Jorge, not forgetting the manager Miguel was first class, which made the evening perfect. Would definitely recommend splashing out to experience this optional extra if you want something unique and special. Well done Blue Water Grill.

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Feedback

    All in all, the hotel was fantastic - the service, the swimming pool, the food, simply everything. And the entertainment here was simply amazing - they all make a really good job (Emmanuel, Ithiel, Maria, Yesica, Kevin, Guillermo) They were lifting the mood all the time - kepp on going, guys🙌👍👍Thank you, we will come again.

    Jun 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519