Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Bars and Lounges
- Rendezvous
- Sugar Reef
- Barracuda
- Rendezvous
- Sugar Reef
- Desires
- Manatees
- Marlin Bar open-air bar
- Piano Bar
- Revive Bar
- The Lounge - Various Restaurants
- Barefoot Grill
- Blue Mountain Dress code: Casual Elegance(11 PM) - Bordeaux- Coco Café:7:00 a.m. – 10:00 p.m
- El Patio Dress code: Casual Elegance
- Himitsu Dress code: Casual Elegance
- Oceana Dress code: Casual Elegance for dinner (Oceana lunch: 6:00 pm-11:00 pm)- Portofino Dress code: Casual Elegance(6:00 p.m. – 10:00 p.m.)
- Seaside Grill Dress code: Casual Elegance for dinner- World Café Dress code: Casual Elegance
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf,Offsite†
- Jacuzzi
- Pool
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf, Offsite†
- Jacuzzi
- Pool
- Restaurant
- Room service
- Shopping mall†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach †
- Fitness center on-site
- Hot tub †
- Jacuzzi †
- Pool
- Snorkeling †
- Spa †
The world-class spa provides a sublime atmosphere of pure indulgence combining indigenous treatments with fabulous amenities.
- Tennis court †
- Water activities †- Water skiing- Parasailing- Wake/knee boarding- Tubing- Banana Boat Ride- Boat Tours- Deep Sea Fishing- Glass bottom boat
- Golf †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10273 reviews
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May 20, 2025Excellent place to relax and enjoy!
The service was great, the rooms were spacious and clean, (especially with our wonderful housekeeper Carolyn). The staff was all outstanding, friendly, and welcoming no matter when we came to any restaurant! Everyone was so excellent and treated us like family! They went the extra mile to make us feel comfortable! Sharifa (UVC butler) Joy, the evening hostess in our front lobby went the extra mile making sure we got the drink of our choice and remembered it! All staff made this place a first-class destination! Of course, the rooms were spacious with wonderful amenities, and the ocean was beautiful on our walks around the place every day! The food was excellent from the breakfast buffet to the different restaurants represented.
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May 20, 2025Went from favorite resort to one of our least favorite in a span of a few years
My wife and I booked here for our 10th anniversary as we had gotten married here 10 years earlier to the week we arrived and had been back a couple more times because this was our favorite resort. This was our first time there after Hyatt took over. Nothing for anniversary was offered, room key machine wasn't working so after waiting a few hours for room, they finally had a bellman take us to the room, knowing we would need similar to get back in, but luckily it was fixed later at night. The place has not been kept up and is in need of a lot of repair. One night we ordered food at Italian restaurant and almost an hour later we were told they had technical difficulties in the kitchen and would expedite our order. We ended up with cold rare at best steaks when ordered medium rare. We had to continually ask for mini fridge to be restocked, as well as snacks. We were moved to a different room after the mini fridge in first room was frozen over (while sitting on the floor with an outlet strung out from the wall). Now the pure scenery of the ocean and the beach are still amazing. Trixie from entertainment and Merlando at the bar were great. Very disappointing to see what has happened to our once favorite resort.
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May 18, 2025Perfect? No! Would we return? Most definitely!
My hubs and i just returned from an 8 day trip to Secrets St James, Montego Bay and thought a quick review might be helpful! 🛏️ Accommodations The resort is absolutely beautiful, though some areas are showing signs of wear and tear. A minor facelift in certain spots would go a long way, but that didn’t take away from the overall charm. Cleanliness was solid – I’d give it an 8 out of 10. The staff works very hard to keep it looking beautiful! When we arrived our initiall room smelled moldy (which happens sometimes with beach properties), but they moved us to a new room within a few hours that had no smell and we were good to go! 👨🍳 Dining & Food The food was surprisingly good for an all-inclusive. We've stayed at around 10 all-inclusive resorts, and this ranks in our top 3 for food quality. They like their spices and I am NOT mad about it!❤️ Must-try: The jerk cart was the star of our trip — the jerk pork especially. 🤤We ate there nearly every day and wished they offered it for dinner! The oxtail at Blue Mountain was also pretty incredible! The dining service could be slow, especially with larger parties — one night it took us 3 hours for dinner, but we didn't mind since we enjoyed the company and conversation. Note: Restaurants moved around frequently, and there wasn’t great communication about it. This created some confusion and we were often unsure where to go or what was open. Coco’s Café was a nice daily stop for a midday espresso. Highlight: One thing you absolutely shouldn’t miss is the Asado dinner and fire show. We did this for my 40th birthday, and it was such a treat. Our waiter was hilarious and made the whole evening so fun. The fire show was beautiful and the whole team really put in the effort to make the night special — an unforgettable experience! 🏖️ Beach & Pools The beach on the St. James side was my favorite. The shallow shoreline made it perfect for lounging near the water, and the area was generally peaceful. Definitely the more “chill side” of the resort. We were not preferred club, but i did notice non preferred guest at the preferred beach and pool but the staff didnt seem to mind. We were a group of 8, and most of us preferred shade (not me - give me allll the sun) so we made sure to head to the beach by 7:30 most days! Pool chairs seemed to fill up faster than beach chairs, probably bc there are so few close to the pool! Id say if you want shade, head out early - otherwise plenty of places to sit! Pools were great in the morning, but by afternoon they became murky and needed more attention. 😬Daily cleaning seemed to taper off later in the day. We are most definitely pool people but avoided it after the first day bc of how gross it got! 🎟️ Activities & Entertainment Something I didn’t expect to enjoy as much as I did was the glass bottom boat tour. We assumed it would be a simple ride over some coral, but it turned out to be so much more. The captain and his assistant were super engaging and made a few stops where we actually got to hold some live sea creatures — it was really fun and unexpectedly hands-on. They also shared lots of fun facts about marine life, Jamaican culture, and history. Highly recommend this if you’re looking for something relaxing but educational and interactive. 🧑💼 Service & Staff Service was a mixed bag. Some staff members were incredibly warm, welcoming, and attentive — while others seemed irritated by basic requests. That said, the majority of our interactions were positive, and we felt well taken care of overall. Be patient. Waiting for food, drinks, or callbacks is common — but honestly, that’s part of the Caribbean vibe. Everything runs on “island time,” so take a deep breath and roll with it. ☀️ Weather Before our trip, the forecast showed rain every day, which had us worried. In reality, we got maybe 30 minutes of rain total across all 8 days. Mornings were hot and sunny, and by mid-morning, clouds would roll in with a light breeze — honestly, perfect beach weather. 🌅 Vibes & Atmosphere We loved the sunsets. After the first couple of nights, we made it a ritual to take the beach route to dinner just to enjoy them. Absolutely stunning. The first few days were relatively quiet, but by midweek, larger groups (including a President’s Club) arrived, which made things a bit more crowded. Still, the resort handled it fairly well. 🌟 Final Thoughts While there were a few hiccups — mainly communication issues and inconsistent pool maintenance — the good far outweighed the bad. The scenery, beach, food, and overall ambiance made this a wonderful, relaxing getaway. We'd definitely recommend Secrets St. James/Wild Orchid for couples or groups looking for a laid-back, beachy escape with solid food and unforgettable sunsets. Would we go back? Absolutely.
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May 17, 2025
Great people and beautiful grounds! Really enjoyed the live music walking up to breakfast. Very talented young ladies.
Erika and Ghenelle (lobby bar) were GREAT! AWESOME drinks and lots of laughs. Shanice ( pool cocktail waitress) did a FANTASTIC Mai Tai and was so friendly. She should be promoted to bartender. She knows her stuff! Janelle ( pool cocktail waitress in training) took WONDERFUL care of us on our pool day checking on us several times .Sasha K (piano bar waitress) was LOVELY to talk to and did her job with excellence going above and beyond. Roberta and Kendrea (coffee bar) knew my order when I walked up! I saw them twice a day because there coffee and ice cream were AWESOME! Nicola ( housekeeping) took care of our room with EXCELLENCE and a beautiful smile. Conrad and Hopeton( bell hops) greeted us with smiles and fist bumps our whole trip. GREAT FIRST IMPRESSION! Great time at the piano bar! Both gentlemen that played there were VERY TALENTED! Please fix/tune your piano. The sound systems also need work ( very distorted) Disorganization was frustrating for scheduling. Hanging schedules, the app, and staff were all telling us different things which made it difficult to plan your day/ night.
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May 15, 2025
Secrets St. James wedding/honeymoon
St.James was so beautiful. The beaches are kept clean and the wait staff make sure your taken care of. Our Butler's made sure we needed nothing our entire stay by bringing us jerk chicken from the cart which was my favorite food the whole time and drinks by pool or beach never stopped. We were married on the beach while there and it was amazing with the sunset in the background! If you never been to Jamaica this is the place to go!!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
- No Show Policy
- No Show Penalty:100% of balance dueApplies: Sunday - Saturday 05May16 - 31Dec50
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.