Hotel Overview
Indulge in an expansive array of international cuisine at five gourmet restaurants - reservations are never required. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury® privileges include all meals as well as top-shelf spirits. In addition, enjoy nine more restaurant options at neighboring Dreams Royal Beach, or enjoy drinks, dinner and live entertainment at nearby Dreams Resorts & Spas with the Sip, Savor & See Dine Around Experience.
Location
Punta CanaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - We do not take hold upon arrival, unless there are some issues with the booking upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Important Information*
The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced:
-Motorized water sports may be banned
-Non-motorized water sports may be limited or banned
-Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban)
-Music may be limited or silenced
Customer Ratings & Reviews
TripAdvisor Traveler Rating
21736 reviews
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Nov 30, 2024The only Secret here is how they do such a good job at keeping it a secret of how much this place actually sucks.
I do not write a lot of bad reviews but we went here on our honeymoon and had a terrible experience. The whole experience felt like being at a used car dealership- shady and always trying to upsell you. Why don't you just make it more expensive and have the whole resort be "preferred"? The solicitation at the pool was so annoying. Vendors would wake you up to ask about Parasailing and fishing. We also really thought it was so unprofessional that employees talk about guests in front of them because they think you are dumb gringos that can't understand that they are talking badly of you and other guests around you. I get gossiping- everyone does it but you better not do it in front of their faces and think you can get away with it. Hyatt advertises "World Class Service" - could not be further from the truth here. People were nice in some areas but the lack of communication was comical. Also the food is probably considered good to people who only eat fast food, but if you have any palate- it is actually awful. You have to wait forever at the restaurants, even when the property was not full. To me, the cost was so not worth it. We tried it to see how it was and deeply regretted it- i was counting down the days to get to go home because it was so awful. The drinks are all watered down and basically disgusting, don't expect to get an actual cocktail because they have no idea what to make. Ordered an old fashioned and got a margarita that basically just tasted like lemonade. Would not recommend this place to anyone. Beautiful beach though.
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Nov 30, 2024Fun time
Overall a very nice place! Friendly staff, decent food, plenty of sunshine! Wilkin the waiter was one of the best! He made us feel like family from the first time we entered the restaurant! We loved the rose petals he delivered to our table each morning with breakfast!
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Nov 29, 2024
Very disappointing, worst holiday ever
Following up on my husband's 2* review written 2 weeks ago. Butler waste of time. Gimmick as quoted. I recommend you read his review thoroughly. We travel extensively. I'm only writing this because my lovely husband had forgotten to put the 2 reservations we had for dinner at Olio. 1st time with a reservation, there weren't any tables available. Why? Excuses. 2nd time with a reservation, no dinner there as it was closed. Why? More lame excuses. They're really good at excuses. Roberto hasn't replied to Trev's review nor will he bother to reply to mine. We've outsmarted him. An absolute sh*t show of a hotel but, if you like standing in the pool all day relaxing in its urine, spit and alcohol from the yanks, knock yourself out. Roberto, a non generic/personal reply would be welcome to both our reviews to let us know just what's being done to IMPROVE the guest experiences, but once you've read this, I suspect you'll keep scrolling.
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Nov 28, 2024
Great family get away for 24
Pool was good and relaxing. We had to get there very early to "claim" lounge chairs for our very large group (i.e. 6:00 am). Restaurants were good for the most part and the French restaurant was amazing. Rooms were clean and comfortable and we had a nice pool view. They seem fairly up to date with a few minor blemishes but 9/10. Some of our more travelled family thought that the resort wasn't well maintained but I don't agree. Grounds were well kept and it's clean.
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Nov 28, 2024Vacation
It was very clean and maintained. Service was excellent. I would rate it a five star resort. We were very pleased with the food and nightly entertainment. The had extra entertainment than any resort that we have ever been to. We have been to twenty-one resorts.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.