Hotel Overview

Secrets Riviera Cancun Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Enjoy an adults-only getaway situated between the Caribbean Sea and the Lagoon of Bahia Petempich. Secrets Riviera Cancun Resort & Spa is filled with Unlimited-Luxury® inclusions that will take your vacation experience to the next level. 

Immerse yourself in a variety of luxurious amenities, including limitless grommet dining, top-shelf spirits, and 24-hour in-room dining. Want to learn how to prepare the amazing meals you taste at the resort? Cooking classes are available!

Other fun activities include Zumba classes, Spanish lessons, tequila tastings, and so much more. If you prefer to spend the bulk of your time outdoors, you’ll love aqua adventures like paddle boarding, kayaking and, and windsurfing. In the evening, live music and weekly theme nights are bound to make your experience even more magical.  

Location

Puerto Morelos
Cancun International Airport (CUN) : 12 miles

Property Information

Year Built: 2016
Total rooms: 164

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1149 reviews
  • 5.0 star tripadvisor rating
    Wonderful Customer Service

    The customer service at this resort was the best I’ve ever experienced. So much thought and care was taken to ensure each guest had an amazing and stress-free stay. Special nods go to Luis (Rosewater Manager), Bailey (pool director) and Mare (server). All 3 made sure we felt so welcomed and went above and beyond every day to anticipate our every need. We were lucky enough to have a swim up room on the Secrets side. The whole experience was lovely and luxurious. Highly recommend!!!

    Apr 21, 2024
  • 1.0 star tripadvisor rating
    Terrible

    We were in the private club and the experience was bad. Screaming and swearing at all hours of the night. Human hair and dead bugs in the pool. Lots and lots of seaweed that was not cleaned up and lots of rocks. Buffet was very limited. We have stayed at many resorts and you can definitely get much better value for your money.

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Sunny & Lovely

    We were here for a friends wedding and had such a wonderful stay! Highly recommend the Rosewater restaurant here - Amara and Christian (and really the whole staff there) were helpful and kind, and the food was so delicious we ended up going every day for breakfast! The secrets pool was thee place to lay out all day. Bailey and Omar were great, they helped us find spots every day even when the pool and beach were busy. They made the experience extra fun!! When we had beach days Charlie was the sweetest - he was attentive and helpful. My friend and I also had the pleasure of going to the spa and getting massages, our masseuses were Raquel and Guadalupe and Oh My Gosh were they amazing. Very calming experience in a beautiful place. Can’t wait to come back!!

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    100% come here!!!

    This was one of the best resorts Iv been to. The staff were excellent. Amara and Christian at Rosewater really cared for us, remembered our names and even knew our orders when we went there everyday for breakfast. Bailey by the Secrets pool was so helpful in finding available spots when the pool or beach was busy. He had no problem helping us and did it with a smile. He was also the first person on my vacation to introduce himself and explain all the different parts of the resort he loved. Charley Boy on the beach was so attentive and kind. He knew we were busy with a wedding and was patient with us while we were running back and forth from the beach!! Lastly, my best friend and I got massages and facials at the spa. Raquel and Guadalupe are fantastic and made me fall asleep the massage was so good!! It’s so refreshing to have staff who really cares and remembers you and your needs. I can say I would recommend people here, and I would personally come back here again.

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Great family vacation

    This is the smallest Secrets we’ve been too. But since it ‘s connected with Breathless we had some space to explore. Service was great but the highlights of all were Luis the bartender at preferred lounge( he can read your mind practically with the drink choice you would love) and Steven the entertainment team during the day he did the great job with aquaerobics, movie trivia , bingo , etc. all his activities were a lot of fun with positive energy. All my family will be missing Luis and Steven .

    Apr 20, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.