Resort Details
- Aqua
Healthy Cuisine
- Barefoot GrillGrilled Specialties
- BarracudaSwim-Up Bar
- Coco CaféPremium Coffee & Snacks
- HimitsuPan-Asian Cuisine
- ManateesBeach & Pool Bar
- Market CaféInternational Buffet
- PortofinoItalian Cuisine
- RendezvousLobby Bar
- ReviveSpa Bar
- Sugar ReefBeach & Pool Bar
- 24-hour room service†
- All-inclusive meal plan
- Business center†
- Car Rental Services†
- Complimentary wireless internet†
- Concierge desk†
- COVID test onsite
- Exercise gym†
- Gift/News stand†
- Housekeeping - daily†
- 24-hour room service†
- All-inclusive meal plan
- Business center†
- Car Rental Services†
- Complimentary wireless internet†
- Concierge desk†
- COVID test onsite
- Exercise gym†
- Gift/News stand†
- Housekeeping - daily†
- Laundry/Valet service†
- Live entertainment†
- Meeting rooms†
- Spa†
- Travel agency†
- Please contact the hotel for additional information.
† Fees may apply
- Bocce court †
- Fitness center on-site †
- Karaoke †Theme nights: Karaoke and Live Music (Subject to schedule).
- Non-Motorized Water Sports †
- Water activities †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5663 reviews
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Jul 14, 2025What a way to celebrate
I really liked this resort. The staff was so friendly and professional. I would go back again. I celebrated my 50th birthday here and everyone made me feel very special.
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Jul 13, 2025
Beautiful Setting and Great Staff!
We just returned from a relaxing weeklong stay at Secrets Papagayo and overall had a wonderful time! The resort is tucked into the hills and surrounded by lush greenery—it really feels like a private, tropical hideaway. The setting is truly stunning. We stayed in one of the bungalow-style rooms, which was spacious, very private, and incredibly quiet. Perfect for unwinding after a day in the sun. The staff across the board were friendly and helpful, always greeting us with a smile and making sure we were taken care of. A special shoutout to William in the Preferred Club Lounge—he made the best smoked Old Fashioneds and had a great way of interacting with everyone. The lounge itself was a lovely place to cool down and relax in the afternoons. We enjoyed all of the restaurants, with our favorites being Himitsu and the Seaside Grill. The entertainment team also made a great impression. They had great energy and did a fantastic job getting guests involved. I especially loved the aqua stretching class and the kayaking tour—such fun ways to start the day! That said, there were a couple of downsides. During our stay, there were a lot of weddings and private dinners, which unfortunately meant the Aqua Restaurant was closed 6 out of the 7 nights. Our room was very close to Aqua, so we noticed the activity and missed being able to enjoy the space in the evenings. Still, the beauty of the resort, the friendliness of the staff, and the peaceful setting made this a memorable trip. Just be aware that depending on the week, private events may affect access to some amenities.
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Jul 13, 2025
Great week at a great resort
Excellent and quite resort. We had a wonderful time! The staff was great, the food was excellent, and we enjoyed the laid back feel of the resort. We would definitely come back!
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Jul 10, 2025MANAGERS OF RESORT PLEASE READ!
You have some of the best staff of any resort. Our one bad experience was paying $200 for an extremely poor dinner at the wine cellar. Worst dining experience we had and only one we spent extra on. Nothing was done to the expected standard. Gave all our notes to Caroline at the front desk. Weddings are kind of annoying, they had 6 in the week we were there and closed down multiple restaurants and areas of the resort and brought a not very pleasant party crowd to the resort •The amstar tours are amazing •All the food even the buffet is great Big shoutout to the people at Seaside grill and Aqua. Best places for food and people. Special shoutouts to Seaside grill • Yesner, turning our only bad experience at the resort into an amazing one. Please consider putting him as a manager or higher up he was our absolute favorite and the best server not only in his work but in his personal skills •Armando the manager friendly and always going above and beyond Aqua •Ivan the manager polite efficient and always doing more for us • Ben •Christopher • Ingrid All the shuttle people were amazing as well, friendly, caring, and always doing more for us.
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Jul 08, 2025Get rid of the constant bombardment loud DJ music
Great location that is environmentally hampered by loud DJ music 12 hours each day! Felt more like college spring break rather than a restful resort for adults.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at this hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.