Resort Details

Dining
OnSite Dining
  • Various Bars
    Sugar Reef
    Pool bar offering signature cocktails

    Mantarray
    Relax with a refreshing cocktail at this swim-up pool bar

    Moxché Lobby Bar
    Lobby bar featuring chic furniture for lounging with a refreshing cocktail 

    Moxche Theatre
    Sip your favorite cocktail while enjoying our nighttime entertainment
    Theatre Bar

    Dark Horse
    Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.

    The Cove Bar
    Bar serving your favorite tropical cocktails
    Interior Beach Lagoon Pool Bar

    Observatory Preferred Rooftop Bar
    For Preferred Club guests only.

    Gypsy
    Secret speakeasy nightclub hidden on property requiring a daily password for entry.
  • Various Restaurants
    Barefoot Grill
    Light lunch specialties in a casual and relaxed outdoor setting

    Bisou
    A menu serving a variety of gourmet à la carte French specialties
    Air-conditioned with outdoor seating available
    Approximate seating capacity: 60

    Coco Café
    Begin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juices
    Serves premium coffee and snacks in a casual, relaxed atmosphere
    Late night bites include sandwiches, fruits, yogurt and pastries

    Dos Almas
    Mexican cuisine
    Air-conditioned with outdoor seating available
    Approximate seating capacity: 109
    Taco tasting bar with Tequila/Mezcal tasting*

    Suki
    Specializing in a fusion of modern Japanese à la carte specialties
    Air-conditioned with outdoor seating available
    Teppanyaki tables available
    Approximate seating capacity: 102
    Tanoshii -Omakase 12-seat sushi table

    Market Cafe
    A buffet-style restaurant serving a variety of local and international cuisine
    Casual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining area
    Closed air-conditioned restaurant with outdoor seating available
    Approximate seating capacity: 278


    Seasoul
    Fresh seafood delights presented in a quiet and romantic seaside setting
    Approximate seating capacity: 178
    Casual Elegance required for dinner

    Allora
    Delectable Italian cuisine, served à la carte
    Wine cellar for private dining is available.
    Approximate seating capacity: 118
    Wine cellar with dedicated menu and wine tasting

    Ember
    Open fire grill and smoke house, served à la carte
    Approximate seating capacity: 104


    Bamboo
    Delectable Southeast Asian cuisine with alternative plant-based menu, served à la carte
    Approximate seating capacity: 68
    Casual Elegance required for dinner

    Observatory Preferred Rooftopm
    Approximate seating capacity: 40
On-Site Amenities
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Concierge desk†
  • Currency exchange†
  • Elevators†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Poolside service†
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Concierge desk†
  • Currency exchange†
  • Elevators†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Poolside service†
  • Whirlpool†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
    The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
  • General †
    INDOOR/OUTDOOR ACTIVITIES:
    -Two lit tennis courts/tennis clinics
    -Ping-Pong
    -Multi-purpose court (soccer, volleyball, etc.)
    -Beach volleyball
    -Euro-bungee
    -Yoga
    -Cocktail classes
    -Dance lessons
    -Football
    -Golf simulator at sports bar 
  • Pool †
    8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
  • Spa †
    Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
  • Tennis court †
  • Theatre †
    Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
  • Water activities †
    WATER SPORTS
    -Kayaks
    -Sailing
    -Windsurfing
    -Water aerobics
    -Pool volleyball
    -Snorkeling
    -Water polo
    -Catamaran
    -Scuba diving
    -Deep sea fishing
    - Pool Volleyball
Off-Site Recreation
  • Golf †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3051 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    We've had better stays....

    Super disappointed in our stay. As a couples resort hosting a conference for a few hundred people is disruptive. Bars over serving guest, guest behaviors not being addressed ( jumping off the pool bar, incapable of walking back to the room. It was clear couples were being profiled as some were offered the extra dinner events and some were being ignored. The preferred pool service was terrible. Restaurant menus need a full overhaul. This hotel has seriously gone downhill since last May when we visited.

    Mar 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Julio is the GOAT

    Super great experience, excellent food, excellent staff, excellent activities, overall tremendous experience. Julio from the entertainment staff always addressed us by name and made every activity he was apart of extra extra extra fun and enjoyable truly an amazing person to have on staff!

    Mar 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Secrets Moxche

    This is our second time at the secrets Moxche resort. We had a great time. A few people that made our trip so wonderful are Jamie, Jessica, Paulina, Jose, Gabby and Miguel. They provided excellent service, and great entertainment. They will always hold a special place in our heart.

    Mar 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The perfect vacation

    This all-inclusive resort exceeded our expectations, offering a truly relaxing and worry-free vacation. From the impeccable service to the diverse activities and delicious food, every detail was thoughtfully considered, making it a perfect getaway.

    Mar 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible

    Incredible hotel, you don’t have to lift a finger! Drinks, food and people are all 5 star as you would expect from a hotel of this calibre. The entertainment team are amazing! Cristian, Jessica, Miguel and the rest of the team are so helpful, fun and make the experience so personal to you as guests. The ‘lowest’ grade room are still incredible and have everything you could possibly need. Would 100% come back

    Mar 17, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.