Resort Details
- Various BarsSugar ReefPool bar offering signature cocktails
MantarrayRelax with a refreshing cocktail at this swim-up pool bar
Moxché Lobby BarLobby bar featuring chic furniture for lounging with a refreshing cocktail
Moxche TheatreSip your favorite cocktail while enjoying our nighttime entertainmentTheatre Bar
Dark HorseContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.
The Cove BarBar serving your favorite tropical cocktailsInterior Beach Lagoon Pool Bar
Observatory Preferred Rooftop BarFor Preferred Club guests only.
GypsySecret speakeasy nightclub hidden on property requiring a daily password for entry. - Various RestaurantsBarefoot GrillLight lunch specialties in a casual and relaxed outdoor setting
BisouA menu serving a variety of gourmet à la carte French specialtiesAir-conditioned with outdoor seating availableApproximate seating capacity: 60
Coco CaféBegin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juicesServes premium coffee and snacks in a casual, relaxed atmosphereLate night bites include sandwiches, fruits, yogurt and pastries
Dos AlmasMexican cuisineAir-conditioned with outdoor seating availableApproximate seating capacity: 109Taco tasting bar with Tequila/Mezcal tasting*
SukiSpecializing in a fusion of modern Japanese à la carte specialtiesAir-conditioned with outdoor seating availableTeppanyaki tables availableApproximate seating capacity: 102Tanoshii -Omakase 12-seat sushi table
Market CafeA buffet-style restaurant serving a variety of local and international cuisineCasual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining areaClosed air-conditioned restaurant with outdoor seating availableApproximate seating capacity: 278
SeasoulFresh seafood delights presented in a quiet and romantic seaside settingApproximate seating capacity: 178Casual Elegance required for dinner
AlloraDelectable Italian cuisine, served à la carteWine cellar for private dining is available.Approximate seating capacity: 118Wine cellar with dedicated menu and wine tasting
EmberOpen fire grill and smoke house, served à la carteApproximate seating capacity: 104
BambooDelectable Southeast Asian cuisine with alternative plant-based menu, served à la carteApproximate seating capacity: 68Casual Elegance required for dinner
Observatory Preferred RooftopmApproximate seating capacity: 40
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- Whirlpool†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
- General †INDOOR/OUTDOOR ACTIVITIES:-Two lit tennis courts/tennis clinics-Ping-Pong-Multi-purpose court (soccer, volleyball, etc.)-Beach volleyball-Euro-bungee-Yoga-Cocktail classes-Dance lessons-Football-Golf simulator at sports bar
- Pool †8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
- Spa †Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
- Tennis court †
- Theatre †Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
- Water activities †WATER SPORTS-Kayaks-Sailing-Windsurfing-Water aerobics-Pool volleyball-Snorkeling-Water polo-Catamaran-Scuba diving-Deep sea fishing- Pool Volleyball
- Golf †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3247 reviews
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Apr 23, 2025Amazing Resort, Wonderful Staff
The resort was absolutely beautiful and the food/drinks were delicious. The staff were incredibly friendly and helpful, especially the entertainment staff! Specifically Aranza, Jose, Sergio, Monica, Jessica, Jasmine, Daniela, Miguel, and Christian! Everyone truly made our trip special and we will likely come back just because of the experience they gave us!
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Apr 23, 2025
Best Vacation
Everything at this resort was incredible including the food, atmosphere, and especially the dedicated employees. We got amazing service and interactions from Aranza, Jose, Sergio, Monica, Jessica, Jasmine, Daniela, Phelix, Miguel, and Christian just to name a few!!! Jose even went out of his way to make our friend group personalized key chains. It was so so so sweet and thoughtful, and I will forever remember it! Highly recommend this resort.
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Apr 22, 2025
Great vacation spot!
Amazing resort. Our favorite secrets resort that we’ve visited so far. Great food and service. Rooftop restaurant and pool is very calm and beautiful views. Gabriela and Julio were very welcoming and fun!! Resort has lots of different pools and chairs.
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Apr 21, 2025
Moxche April 2025
Secrets Moxché – April 12–19 Room: PC Junior Suite Ocean View, 6th Floor, Building 3 I stayed in a Preferred Club Junior Suite Ocean View, located on the 6th floor of Building 3. The view and location were absolutely perfect. The room was beautifully appointed and, honestly, one of the best I’ve stayed in across any HIC property. That said, the ceiling fan didn’t work, and unfortunately, the A/C gave out on the last night of my stay. Food & Beverage Overall, I really enjoyed the food here. While not every dish was a hit, about 90% exceeded my expectations. I especially appreciated the variety of regional Mexican cuisines offered at the Rooftop, Sea Soul, and buffet. At the pool, I stuck with simple drinks (Grey Goose and soda) to avoid hangovers—and the plan worked! Only once did they run out of my choice. A special shout-out to Jonathan, the swim-up bar bartender—he was fantastic. The French restaurant was my least favorite. Maybe it’s just not to my taste, but the food felt overly complex and a bit forced. Pools & Beach The beach was well-maintained, but the water was full of brown “gunk” and far from inviting. If you’re a beach lover, this might not be the place for you. The main pool was my favorite, followed by the Rooftop pool. The lagoon was interesting but too cold for me. As for the cenote-inspired pools—they’re really just regular pools with rock features. They didn’t quite capture that “cenote” feeling. Jami, the pool concierge, was excellent. Other Notes The Dark House remains a personal favorite bar, and the entertainment (when available) was enjoyable. However, the resort WiFi was frustratingly bad—surprising for such a new property. The elevators in my building were also unreliable for most of the week, which meant I ended up taking six flights of stairs more often than I’d like to admit. There is nightly entertainment at the lagoon bar, but oddly, not much seating to actually enjoy it. The lobby bar exists, but it lacks a comfortable space to sit, listen to music, or have a conversation with your partner. Lastly—and not a huge issue—but I was surprised by how many employees didn’t respond when greeted. It’s the first time I’ve experienced that in Mexico. Overall Score: 4.7 / 5 I had a fantastic stay and would return if the price is right. While some of my comments may sound critical, I offer them with the understanding that this is a 5-diamond resort charging a premium rate, so naturally, expectations are high..
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Apr 21, 2025
Great time at impressions
I had a great experience here. Monica who is apart of the entertainment team, was amazing and cultivated a great experience for us. It was super relaxing, the food was great, and the hospitality was great. There was something to do each day throughout the day. I got a massage and it was relaxing.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.