Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury® where everything is included. 

Seven a la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.


*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Maroma Beach
Cancun International Airport (CUN) : 24 miles

Property Information

Total available rooms and suites: 412

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.  Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Minimum check in age is 18 year round.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 15315 reviews
  • 5.0 star tripadvisor rating
    Luxury Resort

    My partner and I stayed at Secrets Maroma from the end of July to the first week of August. I don't know where to start.... the minute we stepped out of our transfer from the airport we were greeted with the friendliest staff and got brought off on a golf buggy to the preferred club lounge. The lounge had great air con and we went there a few days to cool down and have a drink and a snack when the sun got too much for us! Our room was beautiful so modern and spacious. We booked a swim out room and used it every day, it was so nice to come back to the room and have a swim before we got ready for dinner! We wouldn't have changed anything about the room, the bed was so comfortable and shower area was big and clean. We went to the main pool every day and never found issues with getting loungers, in fact we managed to get the same two loungers every day throughout our trip. It did however get busy around 11/12 am and loungers got scarce however the pool staff were great at helping everyone find a spot. The main pool was great, had a swim up bar with delicious cocktails and there was also activities on every day that you could take part in. The infinity pool was a little quieter so there is something for everyone. Food was amazing. We have stayed in All Inclusive resorts before and the food quality just doesn't compare to Maroma! As we were preferred we got to have an Al La Carte breakfast at Oceano each morning, the french toast was to die for! We also tried out the buffet breakfast a few mornings which was equally as nice and a huge selection. There was a Seafood, Steakhouse, Italian, Mexican, French & Japanese on site. We tried them all except for the French restaurant and can report they were all amazing with a great selection of dishes. I would consider myself a picky eater and had no issues finding something I liked. I would recommend booking the Hibatchi table, the experience of it alone was amazing. You only need to make a reservation for the table all other restaurants you can just walk in to. For us one of the best things about Secrets Maroma was the staff...WOW!!! ALL staff members we encountered went above and beyond for us. We have never experienced friendlier staff as we have done here. They do everything they can to make your stay as great as it can be and what we loved is they got to know our names after a day or two even though there are hundreds of guests coming and going every day. We also never went without a drink if we were lying out on the loungers, The bar staff were always passing and would bring your drinks directly to you. We had an amazing stay here and would have no hesitations recommending it to anyone. We totally chilled out for the week and didn't want to leave. I have no doubt we will return from Ireland again in the near future. Thank you Secrets Maroma for giving us an unforgettable holiday, we miss you guys already!!

    Aug 13, 2019
  • 3.0 star tripadvisor rating
    Great staff. Good food.

    Wine was not good. Secrets cash was misleading. Never was able to use. Pools were hot. Spent $200 on a swim out that we NEVER were able to use because the water was so hot. The rooms were beautiful. The hot water was amazing and the water pressure!!! The food was ok. Not great. The staff again was amazing! Always knew our names!!!

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Luxurious Resort

    Everything in this resort was done in excellence. The food was delicious, the views were amazing and the entertainment was very exciting. Nathy was our concierge and she took great care of us, always polite and willing to help. Adrian was our romantic dinner planner and he did an awesome job with setting up the romantic dinner and ensuring that our food was fresh and made sure we had no wait. His approach was extremely professional and we enjoyed every bit of that romantic evening.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Best Honeymoon/Vacation Ever

    Honestly, the people who work at this resort are all amazing. Every time you walk by an employee they greet you. The entire experience of our honeymoon was fantastic. This is not a wild or crazy resort, it is not for hard core partying. It had honeymooners, people getting married, and people celebrating 10/25 year anniversaries. The atmosphere is very relaxed and enjoyable. You will also never be bored. They have many activities you can participate in (if you want to). Like, themed buffet dinners (BBQ, Hawaiian, Mexican) to name a few. Entertainment like, The Beetles Show, Rock Show, Affair Show, Aquatic Show, etc. Foam pool party, beach and pool volleyball, water aerobics, sunset painting, paintball, archery, kayaking. Each room has a tablet with the ability to order room service right from it, it also has the daily calendar for all the events of the day. The employees are Secrets secret weapon. Honestly, these people are all so friendly and really love their jobs. Shout out to our awesome building concierge, Roberto who made personal calls to us to make sure our stay was excellent. As well as, Alex, Isreal, Cain, Charlie, and the new girl I think her name was Mary..something (sorry!). All so personable and attentive. Made the experience fun, but not exhausting. Truly an amazing experience and beyond happy of our honeymoon choice. We went for 10 days and it was the perfect amount of time to do 2 excursions and still have time to relax and enjoy each other. Will forever recommend this resort. Thank you for the memories.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Wish I could stay another week😎

    Had an awesome time and met some awesome people. The “Whole Package” of Secrets Maroma was amazing from the rooms, to the pool, the swim up bar.. the service was A+. Roger and Alfreado were jus a couple that stood out. The only thing that could have been better was the beef quality that they serve and the ocean with the seaweed but I understand we can’t control Mother Nature. Would love to go back and visit again

    Aug 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519