Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.
Apple Vacations Exceptional Values - valid now through 2020!

One bottle of wine/sparkling wine, rum, or tequila, a 25% discount on spa services, one in-room family breakfast or champagne breakfast, and a complimentary upgrade to nonstop transfers available in all room categories. A complimentary one-day Bali Bed rental and two handmade Mayan bracelets available for select upgraded room categories. Restrictions apply. 

2019 Resort Added Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this resort is Rainforest Alliance Certified and holds a Travelife Gold Certificate. Participation includes the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns.


*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Riviera Cancun
Cancun International Airport (CUN) : 29 miles

Property Information

Year Built: 2003
Total available rooms and suites: 434

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12662 reviews
  • 5.0 star tripadvisor rating
    Vow renewal

    My wife and I had an amazing time renewing our vows and your resort. Mara was very helpful planning our day and the officiant who did our ceremony was terrific. We ended up having to use Adventure Photos at the resort because we hadn’t scheduled a photographer in time and we couldn’t have been more happy with the job Daniela Antillanco did. Her warm personality and easy direction and terrific picture taking helped complete our day. Our book came out amazing! We loved the decor of the resort! The rooms were beautiful! Loved our oceanfront accommodations! We wanted to recognize some special employees. Juan and Cesar at the pool bar were terrific. Juan was amazingly fast and loved how he would come up with a drink when my wife would ask him to make something with a certain flavor. And Christopher, Rodrigo, and Yoshi of the entertainment team were phenomenal. Be it pickle ball, bingo, soccer, or beach volleyball they made in fun with lots of laughs. My new nickname from Yoshi is Papa Tomacitto! A shout out to our floor concierge Rodrigo too. We had forgotten it was also our son’s birthday aside from the anniversaries we were celebrating and he was able to surprise him with a door banner and balloons. Greatly appreciated!! All in all a great job by all and we will be back!

    Jan 18, 2020
  • 5.0 star tripadvisor rating
    Fabulous Resort

    Just returned from a 10 day stay here our first to Mexico and we weren’t disappointed! From the minute we arrived to the minute we left we felt totally relaxed and all the staff were so friendly and welcoming and nothing was too much trouble for them! We had an ocean view room and it was lovely, the air con worked really well in the room but we did feel it was lacking in the hotel lobby, bars and buffet restaurant as in these areas it never seemed to be that cool. The room was well equipped, the bed was one of the most comfortable we have had on a vacation, it was cleaned every day to a high standard and with a pm turn down service and mini bar re stocked each day and this without us tipping daily as we tip the housekeepers at the end of our holidays! The food was good, always hot and a good variety! Our favourite A La Carte was the Himitsu both the normal menu and the Hibachi table were amazing full of flavour and great fun! Chef Julio put on a great show and the food he prepared for us was fantastic! The other restaurants were ok but much smaller portions and if I’m honest not much atmosphere and often our meal choices were not quite what we expected. The buffet always had a good variety of choice and the staff here are really friendly and work hard to serve you! The pool area was good, plenty of pool towels always available, and we never had an issue getting four loungers together and really no need to reserve them early! The staff at the bars here work hard always smiling and we rarely had to wait long for drinks! Unfortunately it was rather windy in the resort while we were there so the sea not as blue as we had hoped for and the seaweed returned part way through our stay but this is not in anyone’s control as as said in other reviews the hotel work hard to keep the beach as clear as they can, but it did mean we chose not to go in the sea as much as we had hoped to either! The entertainment was varied and in general good, we didn’t get to see all the evening shows , we would have liked them to start a little later in the evening as often we would be still eating dinner, but that’s just a personal opinion as we don’t like to eat too early in the evenings when we have had breakfast and lunch!! 😂 The hotel can get taxis for you and we went into Playa del Carmen a couple of times and it is a fixed price for the hotel at $20 each way or 350 pesos and your driver arranged a pick up time with you where he drops you for your return to the hotel. So did we enjoy.... YES Would we recommend.... YES Would we return ........ YES definitely 😃☀️🇲🇽

    Jan 18, 2020
  • 4.0 star tripadvisor rating
    Personalized service very accomadating! Where they remember your name!

    Secrets Capri is a smaller resort, nice and flat terrain! Food was great and lots of options with flexible times to eat. The gym is well laid out! The yoga classes were great and well attended. The staff are helpful! The guests themselves are friendly. Rooms are immaculate. Entertainment was great and we really enjoyed the daily entertainment at the pool! Spa was amazing I truly reccomend the water circuit.

    Jan 18, 2020
  • 5.0 star tripadvisor rating
    Dream Vacations!!

    What a spectacular place, but mostly because of the outstanding service provided for every single person in that place. they welcome you with a nice and Cold Glass of Champagne, a rose for the lady and a VIP Check in Experience. specially thanks to Alejandro and Nelly, of the Marketing Team. Thanks for the Tequila Bottle. Shoutout to Julio, Night Server at the steak house, he made our last evening at that place a very memorable night, exceding great service. Hector and Sosa made our Beach time .... just fantastic. World-Class Entertainment, Rock Shows, Magic Shows, even Il Divo Show with a beautiful Set-Up, afternoon piano Bar at the lobby, with international beverages all-inclusive. a huge suite with all possible things you will need, a very comfortable bed, an 24 hours Room Service. what can i say? i'll be back. just a fantastic experience. Thanks a lot!

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Best staff ever!

    My Family and I have stayed at a few different secrets resorts and many other brands in cancun as well and I can hands down say this is the best one out there for one reason, THE STAFF. I was part of a group of 73 people for my sisters wedding and not a single person in our group had a complaint about anything. From the moment of arrival to departure everything was absolutely amazing and let me just say our group was not the easiest to handle. There was an excessive amount of drinking involved every day and the staff was very accommodating and also making sure everyone stayed safe. The resort is older but everyone works very hard to keep it up to standards. From the moment of checkin with our group everything went smoothly. Angie and Mara the wedding planners were unreal! They both made sure my sister had the best time ever and it truly was! Pedro in portofino has such a contagious laugh and we went there 3 times in 7 days just to be around him. Hands down an asset to the hotel! Pool waiters and bartenders were making sure our drinks were never empty! Just to mention a few names, Filemón (fillet mignon) Giovanni, Guadalupe, Rosendo. Food in all the restaurants was to die for! We even had picky eaters in our group and they had no problem finding something to eat. The entertainment every night in the bar and the shows was where it was at! It kept the night going, not like other secrets where it just dies down after dinner. The live bands, dj, karaoke, shows, everything just always have us something to do and a place to meet up. Luis, the entertainment manager did his best in communicating with my sister to make sure she knew what to tell the guests and where to go for the best times. Luis played a huge part along with his team in making sure it was a week to remember. Humberto in the front lobby and his team was amazing in dealing with all of our guests( which were quite drunk at times) I could not fault this resort and their staff on anything at all. Truly if I could give the resort 10 stars I would. There is no reason anyone should have complaints about this resort, it’s all in what you make it and we made the most of it and would highly recommend it! Thank you again secrets capri for everything! Hubert-Buttorff wedding party

    Jan 17, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319