2019 Exceptional Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.
Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this resort is Rainforest Alliance Certified and holds a Travelife Gold Certificate. Participation includes the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns.
*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 11991 reviews
Everything was fantastic
Would go back in a heart beat! Everything was fabulous, service, food, employees! Excursion were fun and affordable! Snorkeling with sea turtles and manta rays! So fun! Definitely recommend Secrets Capri Riviera!
Great place to relax for a few days!
Secrets Capri is a beautiful, smaller resort that is perfect if you want to spend a few days away on a reasonable budget. Though the beach was experiencing seaweed problems, we were still able to enjoy it and move to the pool when the smell got to be too much. I would recommend the resort more for couples than for groups. But the staff was very accommodating to our group nonetheless. Find a few good waiters at the bars (hi Ivan, Soja, Juan, & Teresa!), tip them well, and they will take care of you during your entire stay. Definitely recommend getting room service a few times during your stay!
Needs major updates
Horrible air conditioning and major sewer issues. What bartenders as they will put cheaper liquor in drink. Could not enjoy dining as the air conditioning didn’t work well. Pool was dirty and slippery which caused many guest to fall.
Highs and Needs Some Updating
We stayed at two separate Secrets Hotels during our stay! Secrets Capri and Secrets Silversands. Secrets Capri: The staff was lovely and was very friendly but some of our request went un-noticed. For example we asked for only waters in our fridge and it took us asking a few more times for it to happen. The entire location needs a bit of an update/ especially the pool area. I hear guest complaining about the pool tiles for example. Our stay was lovely but I was super excited when they decided to move us to Secrets Silversands. Secrets Silversands: The hotel is more updated than Secrets Capri and you can tell it is less worn down... That being said it also needs a "face-lift" of sorts. The staff was amazingly friendly here and we had such a lovely time. Just keep in mind before you go the place is not "perfect" but still a lovely time. We most likely will not be back to either of these locations but will continue to use other more updated aka newer of the Secrets Hotels. Give these two locations a face-lift and these late 20 year olds will be back!
Once great resort that is badly in need of an update
We had a 5 days for a quick get-a-way. We decided on Secrets Capri in Riviera Maya because we’ve been there twice previously and loved the boutique like resort. The service was prompt and friendly and the amenities were first class. The experience is what one would expect from a not inexpensive resort. Although the staff is still fantastic, including conscientious management, there is only so much they can do with an aging property, especially in comparison to the newer resorts. The room had water damage on the ceiling (several rooms had flooded during heavy rains). There were broken tiles that can be considered a bit dangerous. Table clothes were dirty and not changed when pointed out. Chair arms were broken in dining room. Peeling paint in many areas of resort. Stained cushions on beach cabanas, etc. We have been to most of the Secrets in the Yucatan as well as Jamaica and it is clear that the Capri can use some attention. We would love to go back when and if someone decides to pay attention to a great resort that may be passed its prime (currently)