Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

Apple Vacations Exceptional Values - valid now through 2020!

One bottle of wine/sparkling wine, rum, or tequila, a 25% discount on spa services, and one in-room family breakfast or champagne breakfast available in all room categories. 50% off a romantic dinner and an assorted fruit and cheese plate available in all Preferred Club Rooms. Restrictions apply. 


2019 Resort Added Values
Extra Value: Unlimited Connectivity:
Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more.
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply-see applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary when you book a a Preferred Club Superior Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience for adults only.

The magnificent Secrets Spa by Pevonia treats you with dozens of pampering choices. Experience pure indulgence through a combination of the latest hydrotherapy and indigenous treatments.

Indulge in an expansive array of international cuisine. Choose from four a la carte gourmet restaurants and a buffet venue reservations are never required. Most restaurants offer oceanfront dining. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury privileges include all meals as well as premium beverages. Guests also have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in a recycling program and uses recyclable containers to package all resort amenities. All staff is trained on energy-saving procedures and conservation, as well as separating organic and inorganic waste. The resort also consistently tracks water consumption, energy use, and solid waste generation.


*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Cozumel
Cozumel, Quintana Roo (CZM) : 9 miles

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5251 reviews
  • 4.0 star tripadvisor rating
    Second time around!

    My husband and I had visited this resort in 2014 and were comfortable enough to return although the reviews had me really concerned. It seems like there are two resorts! One in which people have a terrible time, the food is awful and the rooms nasty. And then there is the other experience, which I had; beautiful room, great view, nice service, no complaints here. We did select the preferred class, so we had a room on the fourth floor. I can see where there might be complaints about the size of the meals, as they were not supersized, but I did not see that as a problem and there was always the option to order a second serving. I have been to other Secrets resorts, and yes, this is an older resort which has been renovated, but would I go again? Absolutely. The beach is beautiful, the staff are accommodating and always available, the room was clean and comfortable, and the margaritas are fantastic. Plus, it's adults-only! Always a bonus.

    Feb 17, 2020
  • 5.0 star tripadvisor rating
    Beautiful!

    So to begin, We had a very nice time and I would recommend this hotel to anyone interested in staying on Cozumel. The staff was great and I was traveling with my elderly Father-in-law. A HUGE thank you to Fransisco who went above and beyond every chance he got. One example is when we checked in and took Dad to his room, it was on the 3rd floor and he was struggling with the stairs (no elevator in that building). Fransisco beat me back to the desk, and got him a new room. That room wasn't going to be available until the next morning, but when Fransisco showed up he not only moved the bags, but also took care of the keys and everything. Yusell saw my Father in law struggling one day and took it upon himself to grab a wheelchair and get him back to the room. Like I said I have a real appreciation for this staff. For most people this is probably what you would want to know, so here is the rest...This resort is next to a sunscape and they share many things like restaurants. Breakfast is pretty good at Oceana and Market Cafe, although it does not have the type of huge breakfast buffet that you would probably expect if you are familiar with the Secrets or Dreams resorts. We ate lunch at the barefoot grill everyday and the food was fantastic. All of the restaurants were very good for dinner. The beach is very nice although the entrance to the water is uneven and quite rocky. That didn't particularly bother me though and the water is very clean with abundant wildlife. You can snorkel right off shore! my only gripe about any of this isn't with Secrets, but with other guests...You basically have to be out before 7 a.m. to reserve a pool or beach chair. So there I was everyday out on my husbands walk of shame. People do this and say things like "you have to do that at these resorts". I think it makes them feel experienced and travelled. One group of 9 people marked off their chairs and then proceeded to leave the resort on a boat and didn't return for 4 hours. The rule at this resort is that after 30 minutes unattended you lose your chair, I would make a suggestion to the staff to enforce that rule a little better. I really enjoyed the pools at this resort and Angel our server was funny and attentive and he definitely made our trip better. Our room was great. Thank you to the Secret's staff again for a wonderful week!

    Feb 16, 2020
  • 5.0 star tripadvisor rating
    Great beach vacation

    rooms in the premium section are great. drinks are great. food awesome!!! staff attentive. pools and beach very clean. great diving close to the resort. Dive Palencar onsite is great for diving and snorkling.

    Feb 16, 2020
  • 5.0 star tripadvisor rating
    WOW! Just WOW!

    My wife and I have traveled around allot and visited many many other All-inclusive resorts and brands. This was our first time with Secrets. But second time to this property. It was called Reef Club last time. So let me state both my wife and I are chefs. Food is very important to us. Because I scuba and she does not I try to find great places for her while Im out diving. On our second day here Javier Samper the Bar manager asked us how things were. We gave our honest opinion. That is when he invited us to meet with Chef Joas. After that our time here was beyond expectations. For the first time we are going to go back to the same resort. They earned our loyalty. Carlos our bar tender was above any beyond teaching us Spanish and showing us new drinks we have never tried before. Now the room was comfortable, the amenities where perfect. Having the coffee shop with ice cream was also perfect. I would suggest you go see Luis at Oceana. He will take care of you. Then you have to have dinner in the private wine cellar. Chef with pull out all the stops and show you why he is a top notch chef. If food is as important to you as it is me you will want to stay here. I cant thank the staff enough.

    Feb 16, 2020
  • 3.0 star tripadvisor rating
    Not up to par with other Secrets experiences

    We have visited several other Secrets properties and this was by far the poorest in overall quality. I think it mainly comes down to the resort being understaffed overall. For it being at full capacity there we’re barely any servers during the day at the beach or pool. Also, the property overall is quite dated and in need of updating. All of that said, the food and drinks overall were excellent , especially at Bordeaux where the service was also phenomenal. I’d avoid the restaurants at Sunscapes, they are nowhere near the quality of the food at Secrets. Lastly, the snorkeling is amazing and the ocean views, etc. can’t be beat. We would visit other resorts we’ve been to already before coming back here.

    Feb 16, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319