Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Resort Added Values
Extra Value: Unlimited Connectivity: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more.
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply-see applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary when you book a a Preferred Club Superior Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience for adults only.

The magnificent Secrets Spa by Pevonia treats you with dozens of pampering choices. Experience pure indulgence through a combination of the latest hydrotherapy and indigenous treatments.

Indulge in an expansive array of international cuisine. Choose from four a la carte gourmet restaurants and a buffet venue reservations are never required. Most restaurants offer oceanfront dining. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury privileges include all meals as well as premium beverages. Guests also have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in a recycling program and uses recyclable containers to package all resort amenities. All staff is trained on energy-saving procedures and conservation, as well as separating organic and inorganic waste. The resort also consistently tracks water consumption, energy use, and solid waste generation.


*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Cozumel
Cozumel, Quintana Roo (CZM) : 9 miles

Property Information

Year Built: 2007
Total available rooms and suites: 266

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 5123 reviews
  • 5.0 star tripadvisor rating
    Great Stay

    Our entertainment team made this trip worth every penny. Thank you to Arbie, Ricardo, and Jorge. You guys were great. Always had something different planned through out the day and evenings. Beautiful views on the property along with a friendly staff. Overall great stay

    Nov 14, 2019
  • 1.0 star tripadvisor rating
    Never going back!

    We are preferred , unlimited members and looked forward to this 5 day vacation in Cozumel. We booked a preferred , ocean side view and we arrived around 1pm. The entrance was glamorous and was a good impression, we were then escorted to the vip llounge where the employees were sweet and attentive. The Vip lounge tho, is gross with dirty, outdated couches and a coffee bar with stains and ants crawling up it. No big deal. We were then falsely checked in, what I mean by that is that there was some sort of miscommunication and we gave our info, licenses, and even signed multiple things and we were given pamphlets when the lady said “check Out is at 11, check in is at 3” and then said to enjoy ourselves as we wait for our room to be ready. We decided to stay seated, play some pool and kill some time. An hour passes and we notice people being checked in and taken to their room almost immediately. We are not the kind to complain so we sit patiently, in front of the ladies who “checked” us in... and waited for another hour. I finally got up, and asked them why we have been waiting so long where they quickly took my pamphlet back and wrote down a room number and then got us a room within 5-10 min. Okay, definitely irritated at that point but stuff like this happens and so, brushed it off. Our luggage arrives and we are escorted to our premium room. The maid is still in there frantically cleaning and leaves when we arrive. The room was disgusting! So outdated. Stains on the wall. Rust on the metal. The bathroom floor is so gross I didn’t dare step barefoot. We were pissed! We spent so much money for a premium room and it was not even at 3 star hotel level. I called and asked them to change rooms and they offered for a maid to come and clean. I hung up. Called again and they said they were completely full, try tomorrow. The next day we walked over to the members area and requested a refund, they were at that point able to find us a room that was newer and we agreed. They also gave us some lousy coupons that couldnt be doubled or spent on lots of thingg... only massages or fancy dinners... joke. Speaking of food, INEDIBLE! The pizza place next store is like microwave pizza with raw pepperoni and play dough for crust. The room service was disgusting except for the burgers which we survived on for the week. It got so bad, we bought peanut butter and jelly sandwiches to make! The food is disgusting ! Anyways, the 2nd room was in the exclusive vip area and we were on the 1st floor. Because of the rain, it had a horrific smell outside our door that entered our room. Stagnant, foul smell. They didn’t rinse it out or try to make the smell go away. Literally held our breathe in and out of room. The 2nd room was incredibly nice and should be the standard of a 5 star resort. The resort itself is small. The beaches are incredible. And we made the best of it. But will never return. I’ve attached pictures of the 1st room.

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Beautiful Cozumel Mexico

    This was a much needed and well deserved birthday vacation for me. Everyone was very pleasant, nice and warming. The food was good, atmosphere was incredible and I would definitely visit again. Excellent vacation.

    Nov 13, 2019
  • 4.0 star tripadvisor rating
    Nice resort, but dated with very limited dining.

    The rooms were clean and the staff is very friendly. This was our second visit to Secrets Aura and expected more updating to have been done since 2016, but much of the resort was the same. It is a clean resort and the water is crystal clear, but the beach is very rocky so swim shoes are a must. The price is right for the quality of the resort, but the best meal we had all week was at Alberto's Beach Bar (a must do if in Cozumel!!!) and Senor Iguana's on the back side of the island provided an excellent lunch!

    Nov 11, 2019
  • 5.0 star tripadvisor rating
    Great Resort - Beautiful Location

    I recently stayed here for three nights and had a great time. The staff was friendly, (ask for Nicolas at the Oceana restaurant, nicest guy), the food was well prepared, the drinks were heavily poured, and the beach was beautiful. Couldn't have asked for a better time!

    Nov 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319