Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018. 

2019 Resort Added Values!
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*). 

Located in the heart of the Riviera Maya, Secrets Akumal offers guests Unlimited-Luxury® and exemplary service. 

Situated on sugar-white sand beaches aside crystal clear water, Secrets Akumal Riviera Maya offers 434 suites, each of which feature a privately furnished balcony or terrace, a Jacuzzi Tub, a fully stocked mini-bar, and more. 

Resort features include three pools, which are highlighted by a swim-up bar and infinity pool, non-motorized water sports, a fitness center, and access to a world class spa. Once the sun sets, guests can enjoy a nightly show at the theater or dance the night away at the on-site nightclub. 

Secrets Akumal offers a wide variety in dining, from Mexican classics at El Patio to the finest French cuisine at Bordeaux. With complimentary access to nine restaurants on-site, none of which require reservations, there is surely something to please everyone's taste buds. 

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.


Cancun International Airport (CUN) : 57 miles

Property Information

Year Built: 2015
Total available rooms and suites: 434


Hotel Details


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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current.) 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 6853 reviews
  • 5.0 star tripadvisor rating
    First Class Highly Recommended!

    We had not visited this area before and the hotel far exceeded our expectations. From the moment we checked in we were made to feel very welcome. The staff throughout the complex were very atterntive and pleasent. The food in the many restuarants, and we tried them all, was first class and way above anything we have had before in all inclusive hotels. There was also a good selection of branded drinks particularly if you were in one of the club rooms. Three pools to choose from all with plenty of space and no rush for sunbeds. Also plenty of space on the beach. Lots going on through the day and in the evening so plenty to do if you wanted to be active but equally lots of quiet areas to chill and read a book either at the pool or in the extensive grounds. Rooms were very comfortable well appointed and well maintained. We upgraded to the Club Room which gave access to the Preferred Club. On reflection not sure you need this although you do get access to a small bar with a selection of branded products and canapes. Faster check in and check out. Overall a great hotel highly recommended. On the downside it is a 1.5 to 2 hour transfer from the airport but well worth the journey.

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Fabulous week at secrets

    Wonderful food beach pools and entertainment. Love this place...a high level ocean facing room was great. All the staff are wonderful . We loved the double jacuzzi bath and snorkelling off the beach ... saw several turtles and a huge baracuda

    Jan 16, 2020
  • 5.0 star tripadvisor rating

    Went for a week with my boyfriend and another couple and it was nothing short of amazing! We would go back in a heart beat... Don’t go if you are planning to go to cheaper resorts after.. you will ruin it for yourself! The staff is so great, food was delicious, grounds were beautiful and rooms were super clean and very comfortable. Would highly recommend.

    Jan 16, 2020
  • 5.0 star tripadvisor rating
    Best all inclusive ever

    I cannot recommend this resort highly enough. We were a family group of 7 of 30- somethings and 2 seniors. The resort is a tropical paradise, the beach and ocean beautiful, the food very good to fabulous and plentiful (my adult children loved the room service and mini bar--all included), the multiple bars were fully stocked with premium drinks, the entertainment very enjoyable (especially the fire dancer show) and the service was beyond compare. There is a concierge for every building and Christian was ours. He was amazing including finding a guitar for my son so we could have a midnight song session on the beach under a full moon. Every need was met. And we had so much fun together playing the pool/beach games and doing water aerobics (thanks Carlos/Marianne/Oliver) and just enjoying each other. We have traveled all over the world and have gone to multiple all inclusives in the Caribbean, Mexico and Panama and Secrets Akumal was clearly the best by far. It was just about as perfect a family reunion vacation as possible--even with thunderstorms every day and therefore limited use of snorkeling and paddle boarding. Even so, I did get to snorkel on the last day and saw turtles and a barracuda. Bottom line--fabulous vacation.

    Jan 16, 2020
  • 5.0 star tripadvisor rating
    Relaxing and beautiful

    This was a very relaxing and beautiful resort with fantastic service. The food was much better than at other all-inclusive resorts we've visited in Mexico. The beach was well maintained. The snorkeling was an added bonus!

    Jan 16, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319