Hotel Overview

Sandos Playacar Beach Resort is an exceptional all-inclusive beach resort set along a wide stretch of glorious white sand caressed by the turquoise blue of the Caribbean Sea. Situated on the southern edge of Playa del Carmen, the master-planned community of Playacar offers bikers and hikers the perfect spot to enjoy a stroll while admiring lush green jungle and Mayan ruins. Head over to Playa del Carmen’s famous 5th Avenue which is a short 10 minute bike ride away. 5th Avenue offers great shopping, dining, coffee shops, and people watching.

Spend long, peaceful days steeped within the refreshing waters of one of nine gorgeous swimming pools, including a separate pool area exclusively for adults and five just for kids. Riviera Blue Snack Bar is located poolside, open for brunch and lunch with some tasty snack options. Agave Blue Moon Bar (exclusively for Select Club Adults Only) offers beachside service with drinks and snacks in the mornings and afternoons. The friendly animation staff is on hand each day to make sure the entertainment and fun never stop. The water, land, and day/night activities come together to offer an unforgettable vacation experience. Be sure not to miss the nightly entertainment including cabaret shows, music performances and theme shows.

The new family area is a must for families looking for an amazing beach vacation. There is an oceanfront main pool and swim-up bar and an incredible waterpark for kids! There is also transportation from the family area to the beach area.

Enjoy an exciting variety of on-site watersports at no extra charge, or try your hand at a game of tennis on one of four floodlit courts. Kids and teens enjoy carefree days with new friends and peers at their own separate clubs and activity centers. Teens can kick back and play games of ping-pong, billiards, foosball and video games. A world of fun and discovery awaits your little ones. Activities include a playground, swimming, mini-golf, face painting, movies and more! Experience complete harmony with nature when you rest, relax and indulge in the treatments of Spa Sandos (fee).

Indulge in the culinary delights offered at any of seven à la carte and three buffet restaurants. Savor delicious Italian, Brazilian, Mediterranean, Asian, French and Mexican cuisine, with no restrictions on the number of nights you choose to dine at either (reservations are required only for Brazilian restaurant).

Elegant, welcoming, comfortable, and priced just right! At the Sandos Playacar Beach Resort, everything is provided for your enjoyment and pleasure - Food, drinks and the warm Caribbean sun. Welcome to Mexico!


Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 40 miles

Property Information

Year Built: 1996
Last Renovation: 2012
Accessible rooms: 4
Floors: 3
Total rooms: 819

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Spring breakers are not allowed. Minimum check-in age is 18.
Advisory The environmental sanitation fee in the municipality of Solidaridad, all hotel guests are required to pay $31.12 - Mexican Pesos per room per night upon check-in at their hotel.Either cash or credit card will be accepted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel does not allow groups of students or spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 24821 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ocean Snack

    We has so much fun at Ocean Snack Breakfast with Yamilet, Giselle and Samuel as our servers. They were amazing, and very personable. We had a blast with them. Definitely recommend hitting up ocean snacks for breakfast! If you do try the make your own omelette bar!

    Oct 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Strongly recommend

    Very good experience. Enjoying. 5++. Food was delicious. Great services. Staff was very friendly and accommodating. Moreover the staff was very attentive and followed up multiple times for refills and suggestions. Atmosphere was calm.

    Oct 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Definitely recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️always Miriam and Jose making the best of all the cocktails, drinks etc.

    Miriam and Jose are the best great service always , they’re always with a great big smile 2nd year coming to Playacar Sandos. Love love so this place so much, all the drinks , cocktails, etc, definitely recommend, They both make a great team have great customer service and great smile

    Oct 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    LOVED IT! Amazing Wedding experience.

    I have to say, we just got back from the Sandos Playacar and it was EPIC. We got married there, and Ricardo our wedding coordinator- couldn’t have been better on any level. He was helpful since day one, and went above and beyond!! Anyone considering visiting, don’t think twice. Trust me.

    Sep 23, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Just an ok holiday

    We last visited Sandos playacar 11years ago and we can see the decline in the rooms in the adult only section,we did have to change room after 3days as the air conditioning was so loud we couldn’t sleep.trying to change the room tho wasted 1/2 a day of our holiday.also the check in process takes forever and there was a lot of stressful people in the queue which was not surprising after such a long flight. The festival buffet was the same every night which i did get fed up with,i do have to mention luciano who was great. We did eat at the steak,Italian and French restaurants which were very good. We went to the cup cake cafe most days which was great,also had lunch at the burrito/taco place which was nice.i did feel like it was like the rich and poor side of the resort regarding wrist bands which didn’t make me feel great.knowing you couldn’t go into places because you had the wrong colour wrist band. All in all it was an ok holiday,we paid 3k which was probably overpriced. If it was 2k then i think that would have been fair. We wouldn’t go back unfortunately

    Sep 22, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.