Hotel Overview
Sandos Playacar Beach Resort is an exceptional all-inclusive beach resort set along a wide stretch of glorious white sand caressed by the turquoise blue of the Caribbean Sea. Situated on the southern edge of Playa del Carmen, the master-planned community of Playacar offers bikers and hikers the perfect spot to enjoy a stroll while admiring lush green jungle and Mayan ruins. Head over to Playa del Carmen’s famous 5th Avenue which is a short 10 minute bike ride away. 5th Avenue offers great shopping, dining, coffee shops, and people watching.
Spend long, peaceful days steeped within the refreshing waters of one of nine gorgeous swimming pools, including a separate pool area exclusively for adults and five just for kids. Riviera Blue Snack Bar is located poolside, open for brunch and lunch with some tasty snack options. Agave Blue Moon Bar (exclusively for Select Club Adults Only) offers beachside service with drinks and snacks in the mornings and afternoons. The friendly animation staff is on hand each day to make sure the entertainment and fun never stop. The water, land, and day/night activities come together to offer an unforgettable vacation experience. Be sure not to miss the nightly entertainment including cabaret shows, music performances and theme shows.
The new family area is a must for families looking for an amazing beach vacation. There is an oceanfront main pool and swim-up bar and an incredible waterpark for kids! There is also transportation from the family area to the beach area.
Enjoy an exciting variety of on-site watersports at no extra charge, or try your hand at a game of tennis on one of four floodlit courts. Kids and teens enjoy carefree days with new friends and peers at their own separate clubs and activity centers. Teens can kick back and play games of ping-pong, billiards, foosball and video games. A world of fun and discovery awaits your little ones. Activities include a playground, swimming, mini-golf, face painting, movies and more! Experience complete harmony with nature when you rest, relax and indulge in the treatments of Spa Sandos (fee).
Indulge in the culinary delights offered at any of seven à la carte and three buffet restaurants. Savor delicious Italian, Brazilian, Mediterranean, Asian, French and Mexican cuisine, with no restrictions on the number of nights you choose to dine at either (reservations are required only for Brazilian restaurant).
Elegant, welcoming, comfortable, and priced just right! At the Sandos Playacar Beach Resort, everything is provided for your enjoyment and pleasure - Food, drinks and the warm Caribbean sun. Welcome to Mexico!
Location
Playa del Carmen - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel does not allow groups of students or spring breakers.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
24876 reviews
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Nov 30, 2024Excellent Customer Service 👌
The beach and area are lovely, but what really made our stay enjoyable was the excellent customer service 😀 Special thanks to Hector Ishad who had us laughing on the beach and well hydrated 😄 Also Kena at guest service who got us into a great room, and helped us out get our phone back when we left it in a 🚖, oops! Would definitely come again, thank you!
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Nov 28, 2024
Best bartenders in Playacar!
Miriam and Jose are by far the best bartenders at Sandos Playacar! Make sure you swing by for one of their margaritas or Paloma’s, or both! Don’t forget the shots! We absolutely enjoyed our stay, and look forward to our next trip, so long as you two are pouring! Much love from Colorado! Cheers!
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Nov 21, 2024
Perfect November getaway!
Our annual trip to this resort was a good experience as usual! We meet other RE members whom we have met there every year and have a great time. The beach and ocean were fabulous as were the pools. We enjoyed the buffet and several restaurants and the food was the best that it has been in the past 13 years that we have been there, particularly in El Gaucho. The staff were extremely friendly and helpful particularly: Maddy & Rox in Royal Elite office (they deserve a raise in pay for all that they do!); Cece server at the RE pool; Mariza at the Festival buffet; Odalis server at Le Gaucho; Elona at the Italian; Zyanya the RE rep (so friendly!); Rodrigo, Jose, and Miriam in the Premium bars. I had two wonderful massages from Gaby and Iris! Our Hacienda was lovely and clean and we like the 'firm' mattresses. I know that some of the rooms had AC/hot water issues but not in our hacienda. The nightly shows have changed recently and, although are still well done, our opinion is that they have become 'too theatrical' with overly loud music and annoying lights flashing into the audience which makes it difficult to see the stage at times. The previous Michael Jackson show was much more enjoyable for us. We already booked our trip for next November and look forward to continued updates and improvements at the Sando properties.
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Nov 17, 2024
Epic International at Sandos Playacar
I thought I would write my review a little different this time. We have just returned from our 10th trip to Sandos Playacar, this trip was to celebrate our 20th anniversary with 26 family & friends. Why do we keep going back to this resort? 1. The Beach - this is the nicest beach I’ve ever been to, it’s clean, the sand is warm and you can walk for miles 2. The staff - From our arrival to our departure we are treated like family, staff remember us, ask about our family, and seem genuinely excited to see us again. The service is exceptional at this resort. Yessy at the adult pool - the best outdoor service you will get Isabelle and Gabby in the spa - 2 of the people we spend most of our time with! Both Isabelle and Gabby are so good at what they do, allow them to pamper you! Yamilet at the RE breakfast - Yamilet remembers my favourite table, order and drink every single day, she greets us with a smile and a hug and is so very kind. Vicente (Aiden) at the RE breakfast - another gem of a person, always smiling, so helpful and kind Carlos Puc at the Premium Bar - Carlos has been here longer than I have been coming. He will greet you with a smile and your favourite drink every time Miriam and Jose at Ave Bar - this dynamic duo makes our evening great every time. Miriam is a skilled mixologist and is always smiling, ask her to make you an espresso martini Fabian and Hector at the beach bar - these guys are hopping all day long, they work hard to keep the beach hydrated and they do a fantastic job Daniel at the meeting point premium bar - Daniel makes the best iced baileys coffee at the resort Myrna food and beverage - I call her the hardest working lady at the resort, she is everywhere! I have food allergies and Myrna is so helpful! 3. The location - we can walk into Playacar on the beach or the street, it’s located in a gated community where I’ve always felt safe 4. The animals - from monkeys to mapaches and cats this resort has so much wild life to enjoy 5. The resort itself - There really is a lot to do here, every morning you are blessed with an amazing sunrise, you can attend a beach BBQ for lunch and watch a wedding on the beach at happy hour. You can start or end the day with an amazing massage and a great coffee. You can walk the beach for miles and miles or just sit on a lounger and listen to the palm trees. Before dinner you can enjoy a hand crafted cocktail at Ave bar and then a great sit down dinner at one of the a la cartes. After dinner there’s entertainment, pool, or star gazing on the beach. Then…..we do it all over again. See you again next October Sandos!
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Nov 15, 2024
Great Week at Sandos Playacar
Our family had an incredible time at Sandos Playacar. The pool outside our room in the family section had a fun vibe and often had delicious tacos for lunch. The buffet options for breakfast were more than I could’ve ever imagined! The buffet dinners were also excellent with grilled meat , fresh pasta , poke bowls, lots of authentic Mexican dishes and a margarita bar. The tacos/burrito restaurant was outstanding and great for a quick snack. What really stood out was the Italian restaurant. The food, the ambiance, and Our servers Domingo and Jose were so attentive and knowledgeable. They made our night! The beach and beach pool are excellent along with the entertainment staff. Sergio led a stretch and meditation class that was absolutely amazing! Gal jumped into the pool and played volleyball with a bunch of us playing with a few kids. Again, above and beyond. We had an fantastic family vacation - thank you Sandos!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.