Hotel Overview

Sandos Cancun Lifestyle Resort is nestled at the edge of the sparkling azure waters of the Caribbean Sea and Laguna Nichupte. This boutique, all-inclusive resort offers spectacular views, gourmet food, white-sand beaches, and an intimate, luxurious vacation at Sandos’ most elegant property. The high-end, all-inclusive program features fine dining, unlimited national and imported drinks, 24-hour room service, and access to many activities. Each of the 214 modern rooms and luxurious suites provide dazzling views of the turquoise ribbon of sea and lagoon, and offer an upscale vacation experience complete with modern amenities and services. 

The three infinity pools and Jacuzzi cascade down the property toward the beach, appearing to fall right into the blue waters of the Caribbean. Each offer poolside drink and snack service. All guests can enjoy beachside service with wait staff, play beach volleyball, and visit the partner water sport center. 

Spa del Mar is a luxurious and internationally recognized relaxation destination, with a fully equipped fitness center, sauna (fee), and steam room (fee). Bathe in the warm Caribbean sun while you enjoy luxurious treatments and massages. The 7,000-square-foot gym has a marvelous views of the Caribbean Sea. 

The Total Gourmet Experience will awaken your senses and delight your palate with a variety of exquisite international flavors and drinks. Each morning, Zango offers a luxurious breakfast buffet with a variety of delicious hot or cold food options. Enjoy exquisite meals from a collection of five upscale restaurants serving eclectic cuisine, Teppanyaki, international, European, and Caribbean cuisine. The chic, intimate lobby bar is stocked with a wide selection of premium liquors, and a poolside snack bar features tasty tropical cocktails, beverages, and a freshly made brick oven pizza bar. 

Property Information

Last Renovation: 2012
Total rooms: 214


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5862 reviews
  • 5.0 star tripadvisor rating
    Simply Perfect

    I forgot some very important reviews so I needed to repost! (Shoutout to Saul and Javier from St. Trop!) My big issue with Sandos is that I didn’t come here sooner! Sandos Cancún has been exactly what I needed. After opening a business and being 2 years in, I was stressed. I took a trip to Cancun for 7 days and stayed here at Sandos and couldn’t be more thankful. The entire staff has been phenomenal and treated me like family. They are extremely friendly, super helpful, and tons of fun. The pool is gorgeous, the beach is perfect, and the food always offers a great variety. I’m not one to write reviews but Sandos deserves it. I went on various excursions and the staff always made sure I was where I needed to be at the correct time. The welcome/front desk staff were super accommodating. I MUST give a huge shoutout to Saul Navarro with the waiting staff at St. Trop he was incredible. Saul is super friendly and very quick with his service. My trip wouldn’t be the same without him. Also I can’t forget Javier from St. Trop! He is probably one of the hardest workers I’ve seen. He is running around the restaurants at night providing amazing service and being super friendly. He worked both the French and Italian restaurants while I was there.These 2 guys have made my experience phenomenal and provided a little bit of friendship when traveling alone. Thanks guys! My massage with Melanye was perfect, Cesar at the massage desk was very professional and awesome and the waiters were always a fun group to be around. Also if you come to Cancun don’t forget to walk the beach at night and help the groups that release the baby turtles to the ocean! (Don’t turn on your phone light though!) It’s amazing and beautiful. I hope I get to come back soon! Until then I’ve got one more day and 2 more nights to go spend at this amazing resort! I’ll be sad to leave but will make sure to visit again. Thanks Sandos and staff!

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Underrated Hotel!

    Sandos greatly exceeded my expectations. Customer service was top notch, hotel experience was excellent, and food was tasty. Our server, Miguel, provided a great dining experience for us with his timing and hospitality!

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Bangin Trip

    Happy Days! Alex, Diego, Bernardo and Rodrigo were sound great entertainment group deserve the job and deserve a pay rise. Recommended to anyone, good kids good steak but most of all the entertainment boys were good, couldn’t say enough about them.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Mexico holiday

    Recommend hotel , nice friendly staff especially the entertainment team Diego , Alex , Bernardo and Rodrigo. Would Definitely recommend to everyone had a great time all staff include you in everything and made me feel welcome

    Aug 12, 2019
  • 5.0 star tripadvisor rating

    Enjoyed everyday here with especially friendly entertainment staff. Diego, Alex, Bernardo and Rodrigo, I would defiantly recommend this hotel if visiting Cancun! So if you’re wanting to visit Mexico make sure you come to this hotel!

    Aug 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519