Hotel Overview

2019 Exceptional Values
Family: Two kids 12 and under Stay, Play and Eat Free in select room categories, including Diamond Club¨.

Be immersed in the Royalton White Sands' All-In Luxury concept with a vacation experience that's a cut above, including perks such as unlimited a la carte dining and 24-hour room service. Jamaican culture blends with luxury to create a unique experience with outstanding service and attention to detail. Located in Montego Bay, the Royalton White Sands is within easy access of the airport and the vibrant city.

352 luxury guest rooms and suites offer charming Caribbean decor with stunning garden or ocean views and Dreambeds exclusively designed for Royalton Resorts. Guests enjoy 24-hour room service, complimentary WiFi, a private balcony or terrace, and a rain shower.

A variety of sports and activities are available throughout the day, such as beach volleyball, dance classes, cooking classes, beach and pool Olympics, aerobics classes, and a splash pool. Enjoy the waves with non-motorized watersports including snorkeling, kayaking, and scuba diving lessons. Once the sun sets, be sure to catch a live performance at the open-air theater.

Take a culinary adventure with five restaurants featuring cuisines from around the world. Two buffets offer a wide variety of local and international flavors, while a sports bar and three a la carte restaurants provide themed options, including a Japanese teppanyaki and sushi bar, an Italian trattoria, and a steak house. Six bars offer international and local brand liquors so you never go thirsty on your Jamaican beach vacation!

Location

Montego Bay - Beach
Sangster International Airport : 22 miles

Property Information

Year Built: 2013
Total rooms: 352

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Guests staying in the Connecting Luxury Room, Connecting Luxury Oceanview Room or Connecting Luxury Oceanview Diamond Club categories must have at least 2 Adults (18 and over) in the room or run the risk of denial by the hotel.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7158 reviews
  • 5.0 star tripadvisor rating
    Amazing food, Amazing staff members,Amazing hotels

    Great hotel, great food and lovely staff with a breathtaking beach. 100% would stay here again and loving the Jamaican life. Highly recommend the steaks house and West Indies cuisine and the Michael Jackson show was great. The Buffet has a variety of tasty foods for breakfast, lunch and dinner. Amazing hotel we will return!

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Last minute trip and since we love the royalatin service in Dominican republic we gave Jamaica a try.

    Barry our pool bar server was 5* alone the Jamaican people are so outstanding. Barry only 19 never lost energy and that smile. U know this if u stayed recently. The water on the beach was smoother than the Dominican and easy to enter. The food was great and we always go diamond club so our butlers we're Daniel and Jr. And met all of our few needs. The vibe team especially Keshawn was so good to all of us. Entertaining was their job and they did..much the same as in Dominican. I like that it's all the same uniforms and seems so familiar on both locations. Thanks Royalatin Tony and Mary

    Jun 01, 2019
  • 4.0 star tripadvisor rating
    Not 5 star

    Firstly this not a 5 star hotel its a 4 star at the most. Booking in was very easy no problems there but when we went to our room the keys did not work so had to go back down and get them activated again. The rooms are small and not really enough room to put all your clothing had to leave some in the suitcase other than that it was very clean the shower was one minute hot and next minute cold. The grounds are kept exceptionally well maintained and everywhere kept very clean. The main restaurant is kept very clean by all the staff including quwayne he was very helpful. The food was excellent and plenty of choice for every one always open for breakfast and lunch but was only open on 3 evenings a week there is no notification of this until you turn up and its closed as the rest of the evening's it was buffet style were everbody was just diving in pushing and shoving which is not what we expected. Fortunately there are other restaurants available but you had to search for which one was open to get a meal as some just shut down and had wedding receptions in so closed for everyone else. The best restaurant which was the only one you could actually book is the Japanese one called the zen the staff are fantastic. There are actually 7 restaurants the stake house is also very good but unfortunately you cannot actually book them so sometimes are so busy that you have to wait up an hour to a hour and a half. The pool areas are really clean and we were well looked after by Denton i have a problem with walking so Denton sorted a chair for me to be comfortable around the pool. Ieisha and Tisher sorted our drinks for us they were excellent. The beach is small but well looked after Tyrone. The jerk hut was very hit and miss as somedays we had to wait for at least 45 minutes but was tasty when you got it. The coffee shop has some fantastic staff. The lobby bar was very slow he did not look as though he even wanted to serve anyone. Also had a problem with our safe was told to go straight to the room and someone would be there to sort it but unfortunately we had to wait for 3 hours before anyone came after several phone calls. All in all we did enjoy our holiday but just not what we expected from a 5 star hotel.

    Jun 01, 2019
  • 5.0 star tripadvisor rating
    Amazing service

    Fantastic hotel, great food and great service especially the butlers Jamal and Julio, Akeem on the beach, Wilford, Levaugn, Wayne and Leo looking after us by the pool in the Cabanna Would recommend this hotel to anyone We will definitely be coming back xx

    May 31, 2019
  • 2.0 star tripadvisor rating
    Honest review-must read

    The good- the staff made it enjoyable. Special shoutouts to - Kamal the Butler, excellent service! I wish people were more like you, thank you for all you did for us while we stayed there. Berry, sports bar waiter, you made everyday enjoyable. We appreciate you. Best waiter, very fun, great conversations! From the VibeTeam Jamau AKA Ja Blizz, Dayron AKA Bruno, Tashawna, Micheal, & DaShay, thank you guys for being amazing. You guys made the pool fun everyday! JAMAU THANK YOU FOR THE BEEF PATTIES MON!’ The bad - My boyfriend and I, ages 20-23, came to this resort expecting to enjoy ourselves. Once we arrived, we come to realize we had paid for a room that we did not receive because we weren’t “diamond club members”. We asked for an upgrade, (willing to pay) they said no, there wasn’t any rooms available but the resort was completely EMPTY the entire 10 days we stayed. We were celebrating our anniversary and they said our room was supposed to be decorated but it NEVER was. Restaurants are “first come first serve” if not there’s a waitlist; and you may or may not get to eat there depending on how many DIAMOND MEMBERS want to eat there as well. If diamond members show up while you’ve waited 1 hour they will eat before you only because they’re treated better. There is 1 restaurant called ZEN, it is by reservation only. And you can only make a reservation the day of, by 8am-1pm but it’s always booked for the diamond club members anyways. So don’t waste your time. If you are at the pool all day or beach, depending on who’s working at the sports bar located by the pool; you won’t be able to eat there, if you’re wet. Which is dumb because it isn’t a restaurant it’s a sports bar. I would say, 2 stars is well deserved.

    May 30, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919