Hotel Overview

2019 Resort Added Values!
Family:
Two kids 12 and under Stay, Play and Eat Free in select room categories, including Diamond Club®.

Be immersed in the Royalton White Sands' All-In Luxury concept with a vacation experience that's a cut above, including perks such as unlimited a la carte dining and 24-hour room service. Jamaican culture blends with luxury to create a unique experience with outstanding service and attention to detail. Located in Montego Bay, the Royalton White Sands is within easy access of the airport and the vibrant city.

352 luxury guest rooms and suites offer charming Caribbean decor with stunning garden or ocean views and Dreambeds exclusively designed for Royalton Resorts. Guests enjoy 24-hour room service, complimentary WiFi, a private balcony or terrace, and a rain shower.

A variety of sports and activities are available throughout the day, such as beach volleyball, dance classes, cooking classes, beach and pool Olympics, aerobics classes, and a splash pool. Enjoy the waves with non-motorized watersports including snorkeling, kayaking, and scuba diving lessons. Once the sun sets, be sure to catch a live performance at the open-air theater.

Take a culinary adventure with five restaurants featuring cuisines from around the world. Two buffets offer a wide variety of local and international flavors, while a sports bar and three a la carte restaurants provide themed options, including a Japanese teppanyaki and sushi bar, an Italian trattoria, and a steak house. Six bars offer international and local brand liquors so you never go thirsty on your Jamaican beach vacation!

Location

Montego Bay - Beach
Sangster International Airport : 22 miles

Property Information

Year Built: 2013
Total rooms: 352

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Guests staying in the Connecting Luxury Room, Connecting Luxury Oceanview Room or Connecting Luxury Oceanview Diamond Club categories must have at least 2 Adults (18 and over) in the room or run the risk of denial by the hotel.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 8080 reviews
  • 4.0 star tripadvisor rating
    Fun trip!

    Best part of the trip is the amazing staff. Everyone is SO friendly and welcoming, and are always trying their best to entertain everyone at the resort. They're also all great with children! Bruno and Tawshana, and all other entertainers, always keeping the pool area very exciting and entertaining and getting everyone involved and having a great time! They even took music recommendations from everyone and were willing to learn their dance moves! Also night-time entertainment was amazing, especially Michael Jackson night. Berry and Roman, and all the other bartenders, are always having a great time...making it impossible to not smile just watching them. Whether it's balancing everything on their heads, breaking into dance-offs, or jumping into the pool, the staff made everyone else have a great time. And of course all their pool-side drinks were delicious. Rowhan, and all the other restaurant servers, always quick and never forget any of your orders and always making breakfast, lunch, dinner experiences perfect, also great food. The biggest drawback of the resort are the rooms. Relatively small and simple, but the biggest issue is the lack of view in the majority of the rooms. Should also mention that going in January, weather was a bit windy (although it was very warm) which made the beach not ideal to be in.

    Jan 17, 2020
  • 1.0 star tripadvisor rating
    OMG

    Do not go here. The service is awful! They do not listen to any of your requests. Our reservations at restaurants were screwed up most nights. We had butler service but they were mostly non existent. For a resort it was one of the worst we have visited in the Caribbean

    Jan 16, 2020
  • 4.0 star tripadvisor rating
    Royalton White Sand

    I would like to give a shoutout to Javaughnie at diamond club beach for being such awesome server! He made my beach time so enjoyable with always making sure we had drinks and food! Keep shining Tracey Ann was great from Travel Smart always checking in to make sure we were happy with everything! Superman (Rowan) /Chevon at the buffet Royalton please acknowledge your hard working Stars! TravelSmartVipMember

    Jan 16, 2020
  • 1.0 star tripadvisor rating
    Vacation

    One of the worst customer service ever dealt with. Hotel had. I welcome drinks or staff waiting those who just arrived. We encountered several booking issues with room accommodations for a group of 15 people who booked months in advance. We were shafted at the end of the hotel viewing the parking lot and was told its fully booked theres no accommodations. We were not compensated in any way for the inconvenience. Food was okay, bland in flavors, Jerk chicken has no spices or flavour, and low vierty desserts. Overall we had a bad experience with front desk and accommodations not matching our booking requests. I would NOT RECOMMEND this hotel to anyone.

    Jan 16, 2020
  • 5.0 star tripadvisor rating
    A Fabulous Time Was Had by All!!!

    As I write this, I am sitting in a bali bed on the diamond club beach. Sadly, my trip is coming to an end tomorrow, but Jamaica owes me nothing!!! My friends and I had amazing service at the Diamond Club beach with Javaughnie. He took such good care of us and was super friendly and attentive each day...even when it was super busy. Our Butlers, Michael Lee and Julio were wonderful as well. They checked in with us each day and went above and beyond to meet our requests. We also enjoyed a Cabana for one day where Peter, Wayne, and Akean provided great service. Although I read mixed reviews before arriving, I didn't experience any of the negative things that were said. Check in was smooth and easy. The room was small but, nicely furnished and decorated. The maids did a nice job of keeping the room clean each day. We ate at Jade, Zen, Hunter, and the Italian restaurant. Each one was delicious with Zen being my fave. Room service was delicious is well, but it can be a bit slow to arrive. All in all, everything was amazing. If your code to stay here, you are guaranteed an amazing vacay! Already planning my return trip.

    Jan 16, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319