Family: Two kids 12 and under Stay, Play and Eat Free in select room categories, including Diamond Club.
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating12924 reviews
Royalton's bartenders and butlers are the best !!
This one of the best trips I have ever been on! Our butler Hector walked us through everything we needed to know, and booked all of our dinners and excursions and would check in with us all day long to see if we needed something or just to say hi ! Now lets talk about the bars and bartenders!! All the bars had a specialty and top shelf choices. Dolores, Domingo, Juan were some of our favorites. Dolores made sure we always a drink in our hand while we were in the pool/swimout and always brought them with a show and smile. Domingo always new what we wanted and would be making our drinks before we made to the bar. Juan always new our names and always had a smile on his face. I 100% recommend. you will not regret anything about this go, go, go,
Royalton’s best bartenders team
I’ve travelled across the world but never found such a great, professional and cheerful bartneders team! These guys are top of the range, crazy and the best in their job! Drinks? The best I’ve tried! Atmosphere? You can’t even imagine! Thank you guys for our royal experience at Martini Mix Bar! You are the best of the best! Many thanks to Christian, Kendy and Kenny! Salut! 👍🏻👌🏻🍸🏝😍
Be careful with their so called coupon
When we checked in, we got a book of coupon from the concirege, he told us we can enjoy all the benefits from the list. Me and my husband booked a romantic dinner on our anniversary day. The dinner was near the beach and the view was breathe taking, our waiter was also great. However the food was so disappointed, the fish pasta was so dry I feel like we were eating chips, no salt no pepper, we have to walk back to the buffet place to find something to eat. Almost forget to say, that dinner cost $139. When we check out to pay for the bill, the front desk told us they couldn't apply the coupon, if we want to use the coupon we have to present it when we were at the booking center. However no one told us at all and also it wasn't written on the coupon neither. If they don't want you to use the coupon they can just come up with any excuses. last thing to mention, if your concirege is called Petro, you have to becareful he seems not really understand what his job is, it is better for you to go to the front desk or call to verify everything that he tells you or the paper that he asks you to sign. It's not about money, it's the way they deal with, I feel they just foul me around, that's the part I don't like.
Christian is absolutely brilliant at this bar, lively and very friendly and highly funny. Definitely worth a visit to this bar. We can not fault royalton at all and still have a week and half here, top notch hotel
This was a great all inclusive resort! Valentin was a great butler. We loved our swim out room and playing in the ocean. Michael who taught yoga and Pilates made it fun, Thanks! The food was great at the zen restaurant and the steak house. The Mexican restaurant at memories resort that’s connected was good and lots of food!! We loved the swim park, I recommend staying at the Royalton rather than memories resort, I prefer to stay closer to the ocean. Great time, great memories! Foam party’s were fun, the fire show was amazing!!!!!