Hotel Overview

The Royal Decameron Complex is composed of three hotel units: Flamingos, Tropical and Royal, and is located 20 minutes from Puerto Vallarta International Airport on an extensive stretch of beach overlooking the beautiful Bay of Banderas in the town of Bucerias in Riviera Nayarit.

The all-inclusive package includes all meals and snacks, unlimited domestic alcoholic beverages, a daily activities program, non-motorized watersports, and more. The colorful architecture of the Royal Decameron Complex offers five swimming pools, four of which are suitable for children, and a long stretch of beach where you can enjoy different activities, non-motorized watersports, and bar services. The Royal Decameron Complex also offers the Vallarta disco, three tennis courts, one soccer pitch, and fun activities for kids.

You can also enjoy a large number of buffet and a la carte options with specialized restaurants including: JAP JAP, Wok, Mexicano Fusion, Piccolo, and Steak House. Enjoy tropical libations at the six bars along the beach and beside the swimming pools.

Location

Nuevo Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 15 miles

Property Information

Year Built: 1991
Last Renovation: 2009
Floors: 3
Total rooms: 620

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory All Spring Break groups for the Hotel Royal Decameron Complex must be previously requested and authorized by the hotel
Advisory Daily fee of $3 US for use of the in room safety deposit boxes payable at hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
Royal Decameron Riviera Nayarit does not accept spring breakers unless previously authorized by the hotel.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 5518 reviews
  • 5.0 star tripadvisor rating
    Love this place!

    Great location with easy access to Bucharias. The shows were good and love the new water misters. The food was super good with lots of variety. Still don’t like their a la carte restaurant booking system but it is what it is. We had some success with doing standby. Bring air mattresses to put on the lounge chair. Beds were comfy with mattress topper on when we arrived. We were in block 5. This hotel has a Mexican flavor which is what I like, Only thing I would have them do is clean the pools better and more often. The one problem is they are too warm so that is hard to solve but just greater chance for problems. I believe I came home sick with some respiratory issues due to pool. I should have used the ocean more. They did a pretty good job of clearing the kids out of the adult pool. Main reason parents aren’t reading the signs. At least they try.

    Aug 10, 2019
  • 4.0 star tripadvisor rating
    Super location, okay resort

    TLDR: exec summary: location 10/10 great beach on Bucerias outskirts, service 10/10, food 7/10 choose wisely, room comfort 8/10, sports equipment 5/10. Bucerias is a lovely small town away from the bustle of PV, with many spas, shops and restaurants to try for very reasonable rates within a 15 minute walk. It appears to be very safe, so the lack of resort security should not be a concern. All staff are excellent at their jobs, and so warm and forgiving of my poor spanish, but still letting me practice. The only suggestion is that guests should be shown to their rooms by the bell staff rather than just pointed in a direction. The resort is huge, and it would be nice to understand the layout. Buffets were absolutely adequate. You can't please everyone all the time, and for those who wanted more flavour, try the sauces they put out! You might wait a bit for a fresh omelette, but it gives you a chance to try your spanish with other guests! I am selective about what I eat since I have been sick before, and there was ALWAYS something great to choose. The mexican areas are the best you can get a complete meal with flavour, rice, beans, fruit, salads. My only suggestion here would be to include pico de gallo and guacamole more often (if it was there it was gone!) Their bakery staff has bread and breakfast pastries to perfection! The room was typical for an older mexican resort, however the bed was quite comfortable as we had a foam topper on the usually firm mexican bed. We were in 5229, above the adult pool and we had a very quiet relaxing stay. The toilet was new and the bathroom was clean with a large walk in shower. The hot water was not always available, but do you really need a lot of hot water in 32 degree weather? Our housekeeper had a varied schedule (missed one day), but always gave us plenty of water and a happy towel animal with a little tip. They are changing out the old AC units (ours worked beautifully), and I HIGHLY recommend that they invest in changing the locks from metal key to cards. The keys have your room number on them, so they really aren't terribly secure if you misplace it. Most resorts of this price will also have the electronic safes where you choose the code, far more secure and convenient. This resort provides bicycles (with helmets and safety vests) which is lovely for exploring, however the cobblestone streets are really uncomfortable if you have not developed your saddle! LOVE THIS. Too hot for tennis, but the courts looked okay. The water sports are pretty poor, the kayaks are super uncomfortable, and most patrons have NO idea how to work together to avoid swimmers. A little advice from the staff would help. I recommend investing in a few stand up paddle boards, or providing a storage location so guests could rent in town and store them on the beach. Staying in building 5 would mean a LONG walk with a board to the beach. We usually stay at another property that provides surfboards, paddle boards, kayaks and a catamaran and for that reason we would probably choose it over Royal Decameron. There is no ATM on site, but there are some dodgy ones down the road. I recommend arriving with pesos or getting money from a bank on the main highway This trip was a great deal, so we were free with tips for good service. Every single time, the tip was graciously received and never seemed to be expected. Travellers should consider topping up staff earnings when budgeting for a holiday, it makes everyone's experience so much better.

    Aug 08, 2019
  • 2.0 star tripadvisor rating
    Save your money. Book else where

    Was not impressed with any of the trip! The food was horrible, undercooked, or just no even enjoyable The beds were horribly hard, and uncomfortable. There where kids in the adults only pool, running around screaming and splashing. They wouldn’t talk to the people that’s were smoking/vapping in the no smoking zones, it ruined it for the rest of us. They had no entertainment, during the day. They were very understaffed. They split up our family all over the place, “when booking they said they would get all of us next door to each other, or at least on the same floor, in the same complex” To pay $1400 for 1 week, in a 2.5 star hotel. Is very pricey. Spend the extra $200 and book somewhere else, it was a waist of money!

    Aug 06, 2019
  • 4.0 star tripadvisor rating
    An alternative view

    This is a large resort. It probably has 2000 people staying at it, at any one time. Not everyone is going to be happy. Not everyone is going to find everything the way it is back home, wherever home may be. It is in Mexico. Last time I checked the native language was Spanish not English. We stayed two weeks in Block 1, in a room with a sea view. It cost very little extra to book this. Our room was basic but very comfortable and was kept spotlessly clean by our lovely maid. The balcony was a real bonus, shaded until late afternoon, and giving access to the sea breezes. There was also free wifI! As the hub was close enough for us to pick up the signal without going down to the bar. I respect all the people's views about keys, the safes, the wifI signal, but what do you expect given the price you are paying? It is what it is. The thousands of reviews highlight these niggles. The upsides are the impeccably clean grounds and beach - the beach is cleaned early every morning. We watched them doing it! The pools are cleaned every evening - diligently. There is no problem with the filtration system. The water gets warm because it is shallow and the air temperature is very high. All the pools have observant lifeguards, as does the beach. They take their work very seriously. The one morning there was a problem with jellyfish, the guards got everyone out of the water immediately and kept them out until the danger had passed. At this time of year the majority of guests are Mexican families. In two weeks we didn't hear one screaming child. A Mexican family appears to be an extended family, and a happy one to, with children at its core. A child is not someone else's problem to dealt with. Most of these families are friendly, and proud of their country. Almost every family we met had someone who spoke perfect English! The entertainment offered was varied and of a high standard; something for everyone. The waiting staff, and the bar staff were polite, hard working and all spoke English! They also spoke Spanish. Funny that! Their English was better than our Spanish. The one blight is the food. It is not that it is inedible. It is not that is there is a lack of choice,just a lack of taste! Whatever happened to seasoning and herbs and spices? Less sugar,fewer additives - some of the desserts looked dangerously radioactive. I am sure some people were seen glowing in the dark! Finally when management respond to this. Read it before sending the stereotypical reply! It drives people mad! Yes I am having a good day. Thank you

    Jul 28, 2019
  • 4.0 star tripadvisor rating
    excellent vacation

    We arrived at RDC and was in block 4 but after asking for block 2 they managed to get us a room there the following day. ROOM - allocated block 4 but requested a move to block 2 only and moved the day after arrival which was great. We then to got a note through the door regarding moving again!!! This wasn't until the following week as they were going to be doing some work on block 2 and they were upgrading us to block 1 for our 2nd week. Block1 was great. We were in 1306 and the views were fantastic. Nice large balcony and comfortable chairs. I personally wouldn't pay to upgrade even though i loved the views. Block 2 has sunset and sea views which I think are just as good. Bathroom in block 1 was nicer with a much better shower, room has ceiling fan and decor was nicer but if you are only showering and sleeping in the room then not worth paying more. I felt the ceiling fan was great but still slept with the balcony doors open as not as good as the ac systems. FOOD AND DRINK - Big shoutout to Luis at the bar beside pool 1 in the evenings (5pm-1am). He is so friendly and works hard. Never forgets what drink you usually have - he even remembered my name and drink from when I met him in January!!! Food is lovely ... lots of choice even if you don't have reservations for one of the restaurants. ENTERTAINMENT - This is where my only complaint would be. Don't get me wrong ... the shows and the daily activities are brilliant and the staff are fantastic. My complaint would be against the Entertainment manager - Jimmy santana. When we first arrived he was friendly (maybe a little over friendly at times with my daughter who is 20). We have friends who are/were on the Entertainment team so knew quite a few of the staff. After about day 3 or 4, Jimmy found out that my daughter was one of the ex entertainment staffs girlfriend and from that day he didn't even have the decency to say hello, good morning or anything. He would be in the staff hut by pool 1 and the others would all give a hug whenever they seen us and have a chat but he would just look at you and not say a thing or smile. He is very arrogant and walks around thinking everyone loves him!!!! If that is the case then why have so many of the entertainers left? 3 left prior to us arriving (Oscar, Andres and Wendy) and then more left when we were there (Dina, Roberto and Mirraya). They had such a strong, fantastic team earlier in the year and this guy has come in and changed to many things for the staff that they have had enough. His attitude towards customers is awful ... we werent the only ones he was rude too as I spoke to lots of others who felt the same. Israel is AMAZING and he should have been made the Manager. I cannot speak highly enough of him and if you read comments on here and on social media others feel the same. He always includes english speaking guests (speaking in spanish and then translating everything into english) . The entertainers all try to speak and learn from you if you speak english which is good and sometimes quite funny hearing them try to pronounce in english, but then it is probably the same when we try to speak spanish!!! Could go on forever about how much we love this resort and bucerias. If anyone has any questions please feel free to ask. We know the area very well so can help with shopping, eating, drinking and anything else. Overall a fab vacation and the only reason I didn't give the 5 star rating was because of Jimmy. Lots to do off resort - Bucerias - good food at Yoyo Mos and Bob Chelero. Lovely place to have a wonder around. Night time - Republica, Drunken Duck and Sunshine Bar are all great with live music on certain nights. Big shout out to Barchelata - just 2 minutes walk from resort and they have amazing food, cold beer, friendly staff and sports on various tvs.

    Jul 26, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519