Hotel Overview

The Royal Decameron Complex is composed of three hotel units: Flamingos, Tropical and Royal, and is located 20 minutes from Puerto Vallarta International Airport on an extensive stretch of beach overlooking the beautiful Bay of Banderas in the town of Bucerias in Riviera Nayarit.

The all-inclusive package includes all meals and snacks, unlimited domestic alcoholic beverages, a daily activities program, non-motorized watersports, and more. The colorful architecture of the Royal Decameron Complex offers five swimming pools, four of which are suitable for children, and a long stretch of beach where you can enjoy different activities, non-motorized watersports, and bar services. The Royal Decameron Complex also offers the Vallarta disco, three tennis courts, one soccer pitch, and fun activities for kids.

You can also enjoy a large number of buffet and a la carte options with specialized restaurants including: JAP JAP, Wok, Mexicano Fusion, Piccolo, and Steak House. Enjoy tropical libations at the six bars along the beach and beside the swimming pools.

Location

Nuevo Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 15 miles

Property Information

Year Built: 1991
Last Renovation: 2009
Floors: 3
Total rooms: 620

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory All Spring Break groups for the Hotel Royal Decameron Complex must be previously requested and authorized by the hotel
Advisory Daily fee of $3 US for use of the in room safety deposit boxes payable at hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5603 reviews
  • 3.0 star tripadvisor rating
    First time in Mexico

    It is what it says !! Rooms were very clean ! ( didn’t like the fact you have to strip the bed if you want it changed ) I appreciate it doesn’t get changed every day ( I don’t do it every day at home ) but after a week ! ( but come on Iam on holiday I always make the bed when we get out of it anyway just didn’t expect to be stripping it ) Then our cleaning lady put the sign closer to the bed ! ( bless her ) Some staff was absolutely lovely and really made an effort, some was pretty rude and didn’t even come back with our order of a drink ! ( especially evening meal ) that’s if anything was left !! ( food) BIG TIP get in early because after a certain time nothing gets replaced ( just end of line sign ) Lots of large groups of Mexican families so we did have to queue most of the time !! ( only me and husband so we could often see a table for two spare but staff wasn’t interested ) New Year’s Eve food was a really big let down ! Basic same again not a lot left ( not enough staff ) and we ended up sat on a dirty table with the table cloth been dirty too ! Just not organised at all ! The beach was lovely ! Sunbeds are really uncomfortable so buy a lilo makes it more comfy ! ( Then listen to large groups of Mexican families with massive speakers on really loud ) I don’t mind listening to anyone’s taste in music ! But I don’t think they thought about anyone else ! ( fare do’s it’s there holiday too ) but I really don’t want it full blast all day ! Fantastic laid on beach watching the whales !!! We will definitely go back to Mexico ! The little town was great and local restaurants and bars ! But definitely not this hotel ! Sorry

    Jan 17, 2020
  • 2.0 star tripadvisor rating
    New Years

    We've been going to the Decameron for several years and were disappointed by the unfriendly attitudes we encountered this year. A lot had to do with the fact that staff were overworked and understaffed over New Years. We encountered scowling and scornful attitudes from Lobby 4 Reception women when we requested late checkout; the women working in the stores were disinterested and definitely not helpful or friendly; and though breakfast and lunch in La Palapa was fine, dinner was a mob scene with some dishes being wiped out early in the night. The staff did their best but it was a challenge. The beach bartenders and lobby bartenders were friendly, as were the house cleaning staff and the Main Lobby check in. But the place was very chaotic and crowded, as though they weren't anticipating the crowds at New Year's. To be fair, the New Year's Eve show and gala evening was outstanding...a combination of Vegas and Cirque de Soleil. The food that evening was wonderful. But it was back to basics again the next day. We're a family of three British and Canadians and I've been visting and travelling throughout Mexico for 51 years. One of main attractions has always been the Mexican people and their warmth. While 80% of the tourists at the Decameron were Mexican, the warmth was definitely missing. They gave a very good impression of not wanting us to be there, despite our attempts to be friendly. Which was an added disappointment. But the main problem is that management needs to do a major refresher in hospitality service with its staff so that guests feel welcome.

    Jan 09, 2020
  • 3.0 star tripadvisor rating
    Disappointed

    We arrived on the Christmas Day and reached the hotel around dinner time. Staffs were nice and efficient at the reception, yet the room arrangement was very much inconsiderate. We are a family of three ladies and one 2 yrs old toddler girl, and we were being assigned to block 6 which was the last building of the hotel where was pretty much far from anything. We were disappointed to see how the room looks. It looks very old, not enough lighting in the room, the bathroom was very outdated. I’m not sure if it was because of the humidity, the bedsheet and blanket always felt wet. As I mentioned, four female travelers, and we were only given 1 small bottle of shampoo and 2 bottles of water in the room everyday, clearly showed the inconsideration. When I asked for a kid’s bathroom, the one sent to my room was covered in dust that I had to deep clean it :( the second day of our stay was my moms birthday, and we highlighted during our reservation with the hotel, there were zero arrangement from the hotel with not even a written birthday card, again disappointed! The food at the buffet was just average, with limited selection and poor presentation. The type of food was pretty much the same everyday except then New Years’ Eve dinner. I would strongly recommend to go dine at the a la carte restaurants if you expect more on the food. The things that we appreciated the most was the beach, the pool, and the evening entertainment. And one thing to add, the New Year count down was amazing! I can actually see the management made an effort to have it done so well. Lastly, I think hotel should consider adding a kid club or at lease a playground area for younger children who don’t want to spend time at the pool or the beach all day. Times like a rainy day, kids actually got literally nothing to do.

    Jan 09, 2020
  • 4.0 star tripadvisor rating
    Fall Break

    Best activity staff of all resorts we have been to. Safety deposit box not included in price. This is a extra cost. Rooms are plain/rustic. Food is great. Beach is great. Chairs on beach are hard. Need to bring air mattress.. Overall great place to stay for the price. If you can overlook these items. I go for the beach activities and food.

    Jan 09, 2020
  • 4.0 star tripadvisor rating
    Christmas 2019

    Just back from a family vacation at RD. Very good value for our money and friendly staff with a fun Christmas spirit. Water sport team simply not interested to go out on the water with the catamaran rebutted excuses everyday but one...you can't go on your own despite being qualified sailors. The town of Bucerias is walking distance and worth the visit, many local flavors and shops to discover.

    Jan 08, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319